I painted both the inside and outside of my home. Tom, Dawn and Robert were so helpful in educating…read moreme on colors, sheens and products I should have and others that I didn't need. The house is beautiful! I appreciate that those colors are in their computer so I can pick up paint seemlessly when I need an extra gallon and am in a hurry. Tom has since retired, but he left it in good hands. They are friendly and knowledgeable.

Went in to get a exact match of paint that was bought there by my contractor. A woman with an…read moreattitude didn't greet me but instead snapped telling me it could never be matched. She had a poor attitude and no customer care skills. I went to Ace in Maitland and they matched the paint perfectly.

Something about this Ace made me question how cool I thought all Ace's were. I've been to a lot of…read moreAce Hardware stores throughout my life and usually, the people working have been helpful and welcoming at every single one... with the exception of this one. Sure, Ace still has lots of stuff packed into a small store. This one didn't have an outdoor lawn and garden section and it must seemed smaller and more cramped than other Ace stores. If I'm in the area and need something, I'll just head home and go to my local store. This Ace is NOT the place for me.

Went in real quick looking for tiki torch liquid for mosquitoes and went to the young lady at the…read morecash register, which is very nice, helpful and very sweet. She told exactly where the product was. Price is a bit more expensive than Walmart.

Yolanda was very kind and helpful. We weren't sure what we wanted and she helped us through the…read moreprocess. Her patience was very much appreciated. We're looking forward to using the great furniture that we purchased. Thank you, Scott H.

Candy was very knowledgeable and patient, showing all the options for our patio table and chairs…read more We shopped around and the prices at Leaders were the best value.

Floor & Decor is a great resource for your flooring projects. They have wide selection of wood and…read moretile options. I purchased some beautiful tiles (again) for my laundry room remodel. They are absolutely beautiful! The price fit my budget. The return policy is very customer friendly. I had no problem returning the box of unused tile after the project was completed. I highly recommend them for purchase unique affordable products.

Went to make a return of sample materials that was still in plastic and intact when the attendant…read moresaid she could not make a return unless the manager approved. The manager showed up and quickly refused return without any reason that is part of store protocol. When I told her she had to follow store rules not do whatever she wanted, she just refused. When I told her i would make a review she brazenly said yes go ahead! She didn't care and was yelling in the front of the store, I'm torres, Lisette torres, go ahead! So is this a relative? Because more rude customer service from a manager I have never seen in my life! Don't make purchases here, they don't take returns of excess materials or samples. Home depot returns everything.

They did our bathroom vanity countertops in December. We first visited the showroom and picked out…read morethe quartz color we liked. They gave a firm quote with installation. We bought our sinks and they installed. Installation took about 1 hour, it was very professional. Look and finish were excellent. Most highly recommended.

I received great service at a great price for new granite countertops for my kitchen renovation…read more Installation was perfectly and professionally!

I love this location. . . it's clean, always stocked, easy to get in/out of, and best of all the…read morecustomer service is top notch. I was already obsessed with University Ace, but my latest experience took me over the top. I ordered a new keyfob to be programmed after buying a newer used car that only came 1 key. Once i received notification from Ace that the keyfob came in, I returned this morning at 7 AM to pick it up and get it programmed. Upon trying to program it, the Technician, Leslie, was unable to get the car out of 'programming' mode for some reason. After 1.5 hours of her multiple attempts and getting back up from her Manager, even disconnecting/reconnecting the car battery, they committed to calling the manufacturer and offered to take me to work why they worked on it. I get a call mid morning that she removed and took the battery to an auto parts store to be tested where it was found to be bad/dead. She left it for 1-2 hours to see if it could be charged and was planning to return, reinstall, and try programming the keyfob again. She returned to the auto parts store to pick up the charged battery and found it was bad. She immediately called me to let me know the findings and then offered, if I wanted, to pick up a new battery, install it, and reprogram the keyfob again. I just received a call from Leslie that my car is ready with new working battery and two working keyfobs. Customer service doesn't get any better then this. . . and THIS is why University Ace Hardware is my favorite store of all time!!! Leslie is a stellar employee that Ace should be very proud of . . . I certainly hope they treat her right!

I had an extremely disappointing experience at this specific Ace's Hardware. I purchased a hex…read morescrewdriver set, took it back to my apartment and realized it didn't fit for the screw I needed it for. I brought the set back in original packaging, no damage, and my original receipt but I was told that I couldn't return it because it was "used." What made this experience so frustrating was how rude the employee at the register was. I left feeling like I wasn't being treated fairly. Later in the day, my father returned with the exact packaging and the exact same receipt. They accepted the return without any issue and were friendly to him. Based on how differently we were treated while under the same circumstances, I was left feeling like I was judged differently only because I was a younger customer. Whether that was intentional or not, that's how the entire experience came across. I expected consistent customer service for everyone and unfortunately, that wasn't my experience.

They are ALWAYS short staffed. I'm disabled and I need assistance installing headlamp bulbs.Yeah…read moreright good luck with that So after waiting 2 hours I gave up and left. I'll try another parts store. How bout 1 star

Maegan picked the call even though i speak Asian…read more Indian Thick Accent ...i am here from May 16th 1996- old man in this country, but i do not live in Orlando as of now...i had an family emergency and had come by... Maegan -hopefully i am spelling her name correct- she is pretty quick, sharp, very customer oriented to strangers and has a great helpful tendency... She put me on to Alex- who comes out, has a great ability to find solutions, resolve, provide different types of input/values and cares for customers...He can speak different languages like Spanish and English which is key in today's world at least in Florida and California if not anywhere- just kidding. he was real nice....highly helpful...he has the ability to ask any of his colleagues also without hesitation -that's true solution oriented, caring for customers.

Value did not seem right - $ 400 for a 1ct diamond and platinum ring no way - feel that they use…read morethere wholesale label as a excuse People were nice and service was good however I was there for one reason to sell for best price .... This was not a good choice

I would have to say this was my first time in my life selling anything , and I felt the Deena…read moredidn't beat behind bushes and or feel like she was out to get something out of it, versus the other guy who had spoken on the gone with me for the second time I had wanted to come in. He was very pushy, rude sounding and made me feel like I had no choice or I would loose the amount that was given. To me . . I would deff recommend DEENA. Over the other guy