I like using Community stores .Ace is close and the speak English .Nice people and they sell mulch…read moreand propane too.

I really feel lucky to have this store located so close to me so I do…read morenot have to travel so far to a big box store. They have a great selection. They are always positive and helpful. Real neighborhood feel. I love that.

Honestly probably the best customer experience I've had in ages. This young entrepreneurial and…read moreconfident young man named Zach little helped me out with every problem and question I had. He is a real one so to say. I recommend a promotion immediately and give him a paid day off for all this hard work he has done for this store!

I had a store experience so bad I will never use this Ace Hardware again. This took place at…read moreToole's Ace Hardware in Maitland (1607 S. Orlando Ave.). Yesterday (8/13) at around 4:15PM I bought a transformer from the store. Cost me $34. Unfortunately, it did not fit in the space I have. I took the item back today at around 12:00PM (8/14) with my receipt. I was told I could NOT get a refund for my item, even though I had my receipt. She didn't even open the box to check the item (I had repacked it the way it was sold to me). She asked her supervisor, and the supervisor also said no refund. The cashier told me there were no refunds on electrical items. I was not warned about this by the cashier when I bought the item. I was flabbergasted. I like to support local businesses, but that support only led this local business to spit back into my face. I will never use this Ace Hardware again. We will now make sure to go to the big box stores to guarantee we get a refund if something doesn't work, especially within the first 24 hours. I actually left the transformer with the cashier because I can't use it, and maybe someone else looking for one will be able to. I hope keeping my $34 was worth it to never have my business again.

The staff was friendly and helped us find what we needed quickly. It is very big in here. They have…read moretons of stuff and even appliances. A few of them were on sale. They seem to be somewhat organized and it looks to be clean. They have tons of different stuff and plants as well. Cleaning supplies and gift cards. The prices are decent as well.

Over 7 employees including manager in the customer service station ignoring customers while they…read morestand in pods laughing and cutting up. Ignore designated line only helping customers coming thru exit or sides. Reported dangerous employee driver drop off cut thru the full parking lot at excessive speed pull to the front door blocking customers and almost hitting one. Took 2 min to have employee exit backseat as he took his time closing the door taking to driver. Driver peels out almost hitting customers again and speeds off. There's no reason for an employee to be dropped one step outside the main store entrance in this manner when the parking lot is right there. Manager said nothing after this was reporter. After 30 seconds of silence shrugged and said uhhh sorry about that. Subordinate employees called him Chris his name was posted different on apron. Plump short fellow mid to late 20s (manager). I came back to ask a question and was not helped due to their lack of professionalism at their job. Was not given help or guidance on locating the item I came for or options since they did not have any items that were listed in store online but actually did not exist in store. This information was delivered calmly and politely yet the entire staff did not take a single step to be helpful in anyway. Do better - it's a job - you go there to work. As far as the lack of care for the safety of customers and people or addressing this in anyway other than an uhhhh sorry .... Unacceptable. Pull CCT footage 6/28/26 approx 4:40- 5:00 pm give or take. Main entrance. Employee in red shirt dropped off one step from front door zero regard for human safety or anything beyond selfish grotesque behavior. Appalling behavior Home Depot.

I would not agree with other comments complaining about service quality in the store. It was…read moreprofessional and very nice based on our experience today with Sasha. Products are high end and for the most part justify the price. What is wrong is the follow up with the delivery department who does not confirm the mandatory dates agreed when signing the order, and simply decides to change them, even though we explained that we will be abroad and unable to receive the 10K order after a mandatory given date. A waste of time.

First time in and immediately created and asked if we need any help. Left alone to walk around and…read morenot pushed. The items they have are beautiful and HIGH end. The prices reflect that as well. I find the color palette very limited. It seams that white, Grey and brown are the majority of the items. Still some very nice items for your home.

I was visiting my parents and Pop had a return and purchase he needed to do so I took him on an…read moreearly Saturday afternoon. The parking was packed up. Found a spot and we were easily able to get the return done then we headed over to the lightbulbs where he found the brand he wanted. The good thing about these stores is they are all similarly set up so once you learn the layout, it is easy to circumvent.

D, who works the tool rental counter, is a ROCKSTAR! He's professional and knows what he's doing…read more Thank you!

This particular Ace Hardware is located in the strip mall on the corner of East Colonial Drive…read more(State Road 50) and Coy Drive. I came in to get an air filter and took a moment to check the store out. It was well-stocked and the staff here were friendly and professional, especially for an early Saturday morning. The prices were competitively situated and they had a nice selection of items you might need around the house. They had everything from air filters to grills and even Jerky and spices. Overall, it was a positive experience.

5 Star update for an expanded store and great service!…read more Whenever I need something for the home or lawn, I'd much rather spend my money at this small Ace versus a huge Home Depot. As soon as I walk in, I'm always greeted and offered help finding whatever I need. Though you may think it's small from the outside, they carry an incredible amount of products and once you're inside, it's much larger than you'd think since the expansion. What continues to set it apart is the level of service. So glad we have this shop so close to my neighborhood!

Super Service!! Kat…read moreremembers me every time! What I bought, who so was with.... Amazing!!

Just a quick heads up for anyone who used to go to their old Fairbanks location--they are still…read morevery much open! They moved about 3 miles away into a bigger, much nicer storefront in the North Gate Plaza. It's super easy to get to, on Edgewater Drive just north of Lee Road. Anyone who has lived around Central Florida for a while knows these guys have been around for over 50 years, so I was thrilled to see they just needed more space to expand. If you thought they disappeared, they didn't! Go check out the new place.