I called this location, they held items for me and when the item was out they searched other stores…read morefor me..o love their customer service

I had a very pleasant experience with Ana. She is the most helpful person I have encountered at…read moreSherwin Williams and went out of her way to help me correct the color of my paint. I will definitely be back.

Great selections. Guys were very helpful. Loaded my paints and I was on my way. I would use them…read moreagain.

Employees were helpful and quite knowledgeable Keep up the…read moregreat work And professionalism Thank you

Amazing service and attention to detail when trying to match a color for me. These guys worked hard…read moreto match a quart of paint to an odd shaped sample I brought in . The went above and beyond to help and have earned my future business.

From the owner: Your local Sherwin-Williams Paint Store in Braselton, GA, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

One of my favorites painting stores, Sherwin Williams is one of the best painting brands in town,…read morevery convenient locations, service was excellent, very professional, recommended for any small or big project, affordable pricing.

Prompt service and advice, availability of the type of paint, and value. The associate was kind and…read moretook the 5 gallon container to my car. Always had great service there.

I have used Sherwin-Williams paint for over 40 yrs and have never thought of using any other paint…read more. The quality has always been great and the choices are endless , I especially am happy that now Lowes carry's Sherwin Williams paints . My one stop shopping for my home. Projects . Ask Sherwin Williams ? I did and as always Thank you SHW . To bad only 5 stars offered I would give them more

From the owner: Your local Sherwin-Williams Paint Store in Buford, GA, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

By far my FAVORITE Sherwin Williams location!!! The staff is so helpful here and know what they are…read moretalking about. Go see Stacy, she is the sweetest and truly helped us find what we needed. Will definitely be back and look forward to our future painting needs as we know this store will take such amazing care of us! :)

First things first, I sincerely appreciated that when I walked into the store to buy paint, a clerk…read morewas kind enough to inform me that there would be a 40% off sale if I waited to come back in a few days. That's a significant savings, especially if I were to take her advice and buy the $50 gallon paints, which I wasn't about to do -- but still. When I returned and confirmed that indeed there was a 40% sale going on, I selected my colors and explained that I needed 3 gallons of Ovation, two in satin and one in semi-gloss. The clerk (a different one this time) happily mixed my paint and proceeded to ring me up. When he announced the total, I told him that it seemed on the high side. He looked at the register slash computer and then told me that the sale did not extend to the Ovation paint, i.e. the cheap paint. I did some quick math in my head and determined that at 40% off, I could have selected a higher quality paint and paid only slightly more than I would have paid for non-discounted cheap paint. Granted, I found it a bit gimmicky that the clerk would wait until after I had asked about the sale and after he had mixed the paint to tell me about the exception to the rule, but no matter. I said, "In that case, I might need you to mix that in a different base," and I turned around to go make another choice. He was quick to suggest another option. "Let me see if I can make this work," he said. Already, I appreciated his business sense. He fumbled through some barcoded coupons and managed to ring me up for 40% off. Then I showed him my $10-off purchase of $50 or more. This flustered him, but again he compromised by saying he wouldn't charge me for one of the gallons. At this point, I had stopped trying to keep up with the math and accepted his offer as a sensible compromise. Admittedly, at this point, I would have gladly walked away and rated this place 5 stars. But then I went home and painted. Here's where the disappointment comes in. I don't mean I was disappointed with my painting. A guy who opts for the cheapest paint choice is content with his own mediocre painting skills. It's just that after I was two days into the project, it was obvious the paint labeled semi-gloss wasn't semi-gloss. Not only was it not semi-gloss, but I still look at the paint and think it's flatter than the satin sheen paint I ordered. Maybe the cheapest paint makes for an unpredictable base. I don't know. It was the right color but the wrong finish. Now my trim is flatter than the walls. Like I said, my painting skills are subpar and I don't foresee getting out a ladder and brushes and whatnot. I'll deal with it, but I'm still disappointed. All in all, very friendly staff that tries to be accommodating. Just be mindful of what you walk out of the store with. In the meantime, I've unsubscribed from the numerous emails the company sends out once you join their rewards program. Probably will go back to Home Depot or Lowe's after this.

Went to return a Sthil attachment to S&S Ace Hardware in Buford. The part was not what we needed…read morebut the salesman continued to procrastinate by trying to sell us other components but we just wanted to get a refund. We ordered the part on-line from a store in Pensacola FL and hoped any Ace/Sthil dealer would refund our purchase. After listening to his continuing sales pitch we again asked for a refund on the unused item in the original box and our receipt. He finally said "I'll have to ask my manager". He came back stating they would not take the item and it was "obsolete". We purchased the item 32 days ago! We called the store in Pensacola and were told there would be no issue in refunding the purchase. This is the true statement of "No customer service, service. This store in Buford has changed based on our years of shopping this location and this salesman was very Kurt.! Just plain rude!!

Bought ice melt week ago. There were no signs indicating item could not be returned. Did not use…read moreso went to return it and sign said could not be returned. Manager said so many people were returning items they changed the policy. I like to support local but will go to Home Depot or Lowe's in the future.

I am a professional painter with 20+ Years of experience…read more.. Paint is my livelihood. I have purchased products from many paint stores in my 20 years And consider myself a good judge of Paint store accuracy, quality , and service .. You will find no better than this store Richard.. Bobby.and Mitch Are the best in the city... Good paint stores are far and few but this shop is one of them ... I use them everyday.. If you need a good store this is it...