I try to visit local businesses to support them especially from big box stores but I was really…read moreripped off. I went for paint and man behind counter recommended Manor Pittsburgh paint. I couldn't believe how $$ it was but I haven't bought paint I forever so I figured yikes but this must be what it costs. Today I used the paint. I am so disappointed in the lack of quality. I was painting white over another previously painted white that had yellow hue I did t like. So easy, right? White over white? Well it's going to need another coat. The paint had such high odor. I felt nauseous and had to stop .the paint didn't cover the molding nicely. It's got streaks , dark areas light areas. It splattered a little .I'll have to do the whole thing over again tomorrow. I plan on visiting the store to discuss a fair resolution. BTW sane paint $20 LESS at Home Depot. So while I still feel it's so important to support local small businesses I do not advocate getting ripped off and steered wrong. I hope they will make it right.

This paint store, located near WestConn on White Street, is a gem. The staff is especially helpful…read moreand knowledgeable about the paint they stock, such as Benjamin Moore, and they are more than willing to offer advice about anything from paint to color choice to application. I have repeatedly shopped here and is the only paint store I use, even though others are closer. Their selection is fabulous. Highly recommended!

I love the Danbury location. This is another location that has the worlds best staff but such a…read morelittle store. They have the essentials so I can't knock them but this location is specifically for paint and wallpaper. They don't have many hardware options at all. That's my only tiff with this location hahah. Other than that, there is no better place in Danbury or Brookfield for paint. All the staff is truly wonderful and Ben is the absolute MVP. I go to him for just about everything.

New location is on Federal Rd in Danbury. Helpful staff, knowledgeable and friendly. Prices are…read morereasonable too. They applied a discount code for me automatically which was great.

Frank couldn't be ruder. Went in Tuesday morning for paint, needed a color match....was…read morecontinually pushed aside so he could take care of contractors walking in after me. After politely waiting almost an hour. I was told to come back later. He didn't have time for me. I left. My wife called the store to explain we needed the paint and asked when it would be ready? We were told he was working on it and I could get it later. My wife Went back today 3days later....again met with complete rudeness by Frank. Let him know it was not nice to keep bumping my husband to take care of contractors. I was informed the morning is for contractors!!! I asked if the store said that with morning hours for contractors only? Let him know we were trying to be supportive to local businesses and didn't appreciate being treated like we were garbage. We spent $200 dollars on 3 gallons and a quart. When I went to leave, I noticed the gallon was in the wrong finish. I asked frank and he said that's what I showed him. I explained that's impossible as the only paint label I have is the one I showed him. So I showed him again. He replied" man I'm not arguing with you but that's not what you showed me". He's 100% wrong, rude and disrespectful and I'm disgusted. My husband was patient and kind. And was bypassed for and hour then rudely spoken to them not taken care of. I guess contractors are more important thank your every day veteran who served 27 years in the army protecting us. Shame on you Frank.

Used to be great when the always-pleasant gentleman was behind the counter, but the last few times…read moreI've been here I've dealt with a woman who couldn't care less about being nice, accommodating, helpful, friendly, or anything. Doesn't even say hello when you walk in the place (especially when she's chatting idly on the phone). Unpleasant and definitely not where I want to spend money on overpriced supplies. One plus is that it's a fully stocked, very nicely maintained store. But, $7 for a paint sample... I am normally happy to pay more to shop locally and support the community, but, I'm done with this place. I've always been treated very nicely by Stepney Hardware, so I'll be stopping here today to get my five gallon bucket of Benjamin Moore paint.

Great products, one nice staff member, she was very helpful in picking out colors for my bedroom,…read moreshe's was very nice to us and helped us find the right materials and supplies we needed. Prices were affordable. Employment I heard was poor at this location. I heard they like to terminate their employees because they don't like them. Very unprofessional and I think it's something that needs to be investigated further by their state and should be made publicly known around the world how they terminate their employees for the hell of it. I give this company location a 2 star rating

From the owner: Your local Sherwin-Williams Paint Store in Brookfield, CT, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

Excellent service soon as you're walking in the door everyone's always eager to help me. They know…read moretheir stuff they know their store and they know what they can order for you and how long it'll take. It's that personal touch. Stop in sometime. You'll love it.

If I cannot find an item elsewhere, I can usually find it here. Odd; one would think the "BIG"…read morestores would carry it. Nice people, too.

I've been dealing with this company for at least forty years and they have never let me down. If…read moreyou are a contractor the services they offer you are beyond compare. The education center led by Kevin Meskill keeps all of us up to date on code changes and more. The products cost a little more but the quality is there. Yesterday I needed 24 4x4x8s, you just grabbed from the pile and the quality was there. I recently went to a big box store and after spending fifteen minutes picking and choosing I still had to compromise. Great company led by a great staff.

I am a frugal New Englander and am very happy to spend a few bucks more for better quality products…read moreat Ring's End. I still feel like I get a bargain because the sales people know their stuff more than any others I have met over the 37 years I have owned homes (that have needed lots of work!) -- and they care enough to share their knowledge, stating confidently the best product choice or guiding us through the pros and cons of various product options!! Over the years, the knowledgable and kind sales team has rescued me from numerous close calls, wrong decisions that could have really cost me. Rob (the manager) tops the list with knowing the right product for the application, sharing even the smallest details that contribute to the best result. Dave helped advise about doors/windows,trims, etc., and recently, Rich, the paint department manager, saved the day when a couple of painters proposed sanding our cedar shake shingles as part of stain prep and Rich correctly said never to do that, it would remove the shakes' texture and its natural beauty. They view their jobs as essential purveyors of knowledge to the customer, not just to make sales. How lucky we are in CT to have this tremendous resource!

Great family owned hardware store that has all the detailed faster era for your projects.read more

The entire staff is outstanding. Their personal advice & assistance for plumbing, painting, lawn…read morecare, electronics and hardware is something I've relied on since 1980.

Amazing help! I came in with a complicated project and they found a way to help me with it. They…read morealso are so fully stocked that it's a pleasure to shop there unlike the big box stores.

If I could give zero stars I would! Went on a Friday at 3pm and was told most of the staff had left…read morefor the day. So I had to wait for the 3 people ahead of me to get service because there were not enough sales people. Went on a Saturday to shop for windows, they were CLOSED! Website has Saturday hours. I will be taking by business to Rings End where they are open Saturday & Sunday and are fully staffed!

Ordered quilt online. Received it pretty quickly for BBB. It was comforter set. Quilt 2 pillow…read morecases. Pillow cases not there. Spent hour on phone after 30 minute phone wait. Ok pillow cases will be shipped. Look at quilt this AM see piping not sewn in properly. Now on hold hour with no end in site. Inspector #23 dropped the ball and I think this set was returned.

Yeah, I know, random and weird to give 5 stars to a Bed Bath & Beyond but I gotta shout out the…read moreexcellent customer service at this location. I came in on Black Friday (gasp!), not for any crazy deals but because I was running errands with a friend and needed a shower curtain & some other household minutia. The store was busy but not overwhelming and there were plenty of employees around to help. I found a shower curtain I loved (I'm so excited just typing that, guess this is life in your 30s) and the display was the only one in stock so a nice staff member got that crazy enormous ladder and took it down for me, priced it ($13.99 from $45!!) and sent me on my way. Pluuuus it was an extra 20% off because of Black Friday! So that's my highlight for the month but the moral of the story is the staff were all great, they kept the lines moving fast, and it was a much more pleasant experience than I anticipated during a busy weekend.