I was upset at an employee at a different Sherwin-Williams store for purposely making the shade of…read morepaint lighter than the match that I had provided. The shade did not match the wall when applied. That store would not provide a refund. Carson and the guys here tried to help me out the best that they could. They tried very hard to match the original color to a new gallon of paint. They were courteous and kind. They even provided me a refund for the previous gallon retrieved from the other store.

Helpful, quick service, quality paint. Way better than Home Depot! I'd still be waiting there to…read moreget service!

So, we were in the market for some primer suitable for adobe brick. Dunn-Edwards is near our house…read moreso we decided to check there first. They were very knowledgeable about the products they sell and had just what we needed. Friendly staff, quick in and out. Will visit them again for our painting needs.

Wow! I was so thankful I took the time to stop in and talk to Patrick. I had an issue with a…read morecontractor that promised me he was going to be using only Dunn-Edward's paints. Im not a detective but I'm confident my suspicion were confirmed and this contractor pulled a fast one on me. Patrick was respectful and professional. He matched the paint color and never threw anyone under the bus. Me for not double checking the materials as the and the contractor. I was frustrated but he eased my concerns and got me the paint I need. I'll be back for my next house painting project.

I came here to redeem a coupon for a free color sample that they've been heavily advertising on…read moreFacebook. Now hear me out; I know it was free and beggars can't be choosers, but they are giving these samples out so that people try them out, right? From my experience, they shouldn't have bothered. If a business sucks, giving out free samples is just a waste of their money. I got to experience how much they suck, but at least I didn't have to pay for it! So first off, this place is only open until 6 on weekdays, until 4 on Saturdays, and not at all on Sundays. It took me like a month and a half to find a time to go there when they would actually be open. This is a huge disadvantage of this place because I could just go to one of the large hardware stores nearby and get paint for the same price and not have to accommodate my schedule to theirs. Once I actually got into the store, it didn't take long to realize why their hours are like that; they only cater to contractors. There was one contractor in the store and I was pretty much ignored while they chatted on and on with the contractor. When they finally did mix my paint up, they let it sit in the shaker for quite a while after it had finished; they didn't want to bother grabbing it for me. They do offer a full quart as a sample which is nice, but they would only do it in a flat sheen. I won't mark them down for this because obviously it's just supposed to be a sample, but they did have a chance to really shine here and they just didn't take it. The paint itself was just fine. It didn't go on any better or worse than the budget contractor-grade paint I've been using. All in all this place was just fine, but I just don't see a reason to come here over a big hardware store that is open later, has better customer service, offers more products, and offers the same prices.

Service is excellent. I have never received a bad eye match. Although the folks are always busy,…read morethey find the time to give you individual service instead of the box store experience. I won't be shopping anywhere else!

The guys and gal at the counter are very knowledgeable and very helpful. I would come here again!read more

Worst service ever! Came in on a Saturday to buy a can of stain and paint brush. There was only one…read moreother customer in the store. It took almost 20 minutes before someone even acknowledged me.

Stopped in to get some paint tinted for the inside of our new garage. We decided on gray to keep…read morethe walls looking clean. A super nice guy at PPG showed us the color options in a book, so we could compare all the color shades. We chose what we wanted and he headed to the back to mix the paint. Solitary State (PPG1009-3) looks like an awesome garage color to me! I'll post a pic when it's done. We got a few other supplies, tape and paper and their prices were great. We were on our way in no time. When you need paint, keep PPG and this location mind. Impeccable service. Great products. Great prices. Just south of Herndon on Blackstone, north of Hobby Lobby.

I just love this store. To start off, I had gone into Home Depot to buy a grey color to paint my…read moreroom. After I noticed the grey color showed up blue in my room I asked if I could return it. They said I couldn't but rather offered to fix it. After a couple of times going back, the paint was a different color and I just decided to try this store out. Noticed the difference right when I walked it. Great customer service and was able to find the grey color I was looking for. It's a little more expensive but worth it. My room is no longer a baby blue color.

This is my new favorite paint store! I found them because I was looking for a Benjamin Moore paint…read moredealer because I love their color palate. Its a small store which means you will get immediate one on one attention from the guy behind the counter. They only deal with paint, unlike larger hardware stores, which means they actually know what they're talking about. He asked me tons of questions and helped me get the type of paint I needed for my cabinet project and even graciously helped me fix the color I chose that I hated once I got it on the cabinet. Thanks guy behind the counter! I should have gotten your name I guess.

Went in, got samples, decided on a color, went back and purchased paint. An employee helped us pick…read morethe best paint to use for our project and gave us some guidance on making sure the paint was appropriately mixed and gave us some timelines for making sure the paint didn't settle. For people complaining about the employees not being help them select a color- that's not really what they're there for. You need to reach out to a SW color expert for that. Prior to coming into the store for samples I did have a video call consultation that was set-up thru the SW website. 10/10 would recommend that before purchasing samples or going cross/eyed looking at all the paint chips.

I had a small touch-up that needed done on my house-an interior wall. I presumed that the paint I…read morehad in the garage would be perfect. Unfortunately, the lid was not properly closed and the paint dried out completely. I sadly discovered that they no longer make this particular paint. It has been discontinued. The ladies behind the counter provided me with excellent service. They knew exactly what paint to provide as an alternative. They efficiently gathered the tools to color match the paint. They notified me that it would be a 15-minute wait. They were polite and efficiently. At this location, the technician was able to color match the paint perfectly! I went home and applied the paint to the impacted area. You cannot tell the difference at all. I would absolutely recommend this store.

Stopped in looking to see what their shades of gray look like. Nice guy working there. We checked…read moreout the paint names we were interested in and picked up a few chips. We weren't quite ready for the paint yet, so we told the guy we'd make a decision and would be back if that's what we decided on.

Stopped in to Sherwin-Williams for the first time, and it was a wonderful experience! I received…read more30% off my 2-gallons of paint to paint the inside of my garage. Miguel was prompt to help me with the brand that had two in one with primer, and giving me my discount for being a first time member, yay!!! I will definitely be purchasing paint from this location for all my projects going forward!

I don't normally share but this was a horrible experience after letting the gentleman in the red…read moreshirt, which I hope means he's the manager told me about a paint to use for my cabinets that would take two coats over black. I'm now on my fifth coat.. I went back and asked if I can swap out for something with a primer which I was told no even after I reminded them that they told me the paint I bought would work in just a few coats. The reason I said the gentleman in the red shirt is I hope it means they are a manager because The other two gentlemen in blue shirts that chose to let the gentleman in the red shirt deal with the complaint I had. Now I'll make sure to be the advocate against anyone using Sherwin-Williams. Poor business practices.

I placed an online order for some paint that I needed for a home improvement project. The can was…read moreready quicker than I expected and the pick up process was seamless and super easy. All of the staff were very friendly and helpful. I chose this location because it was a lot closer to my house compared to the Blackstone location, and I am so glad that I did!