This is a great store. The staff was friendly and professional. They are very knowledgeable. Bob…read morehelped me choose the correct product (to undo a botched countertop paint job). He, also, walked me through the process. My countertop looks fantastic

This is kind of a painters heaven. Its a huge store, and its completely dedicated to paint. They…read morehave every kind of paint, every supply possible to need, every color imaginable, ever texture. It will overstimulate the paint part of your brain. The store is bright, clean, and well run. The people are nice and chat while prepping things. It's one of the best places i've found for buying large scale brushes that are of high enough quality that bristles don't escape in to your wet paint. I suggest, if you're working on a project, that you pop in here before you go somewhere like lowes. Its slightly more expensive, but you're getting more bang for your buck.

I am so happy this Sherwin-Williams opened right by my home! We have no paint store besides big box…read morestores. I really like the colors that Sherwin offers . I really do not enjoy painting or picking out colors but that is pretty funny if you think about it?! I should be grateful for a space to decorate! I think the people are really nice there and super helpful . I had no idea which "gray" I wanted and she helped me so much . HIGHLY recommend and highly recommend the colors "sea salt and reflection"

Cody the Market Manager was SO helpful. Not sure how he manages to multitask so well. Despite the…read moremany things swirling around him he was so focused on making sure I got what I needed. Even called two other stores to track down what I needed. Cannot recommend enough! It is expensive but quality and they're so nice.

Always 5 star customer service ! That's why I keep coming back and supporting them …read more Always greeted when walking in and can help you find anything right away . Thanks Jerry and your wonderful team

I want to TRY to avoid big box stars. I bought some stuff here and asked if they could repair the…read morescreen from my patio door. They explained that they were short on staff but the manager was doing screen work. No problem that it might take a couple weeks. After 2 weeks they called "it's ready." The "brush edge" that keeps bugs out was on the WRONG SIDE!" Ok, I'm patient... a little over a week later I returned and picked it up. I was having MAJOR issues mounting the door.... I suddenly realized the "brush" was installed facing the WRONG WAY! I took it into the store and explained to the manager that he installed the brush facing the OUTSIDE Instead of facing inside. "Well, I GUESS I can fix it right now." He said, OBVIOUSLY annoyed. 5 minutes later he came out, handed me the door.... NOT A WORD! Turned around and walked away from me! HE screwed up! With tax I paid $23. I'm sorry to say this particular ACE just lost a new customer!

Hehehe, I would happily come back just to see the kitty! They actually have 2 cats, but the other…read moreone always hides.

Everyone was out of shovels except my reliable Ace Hardware. They always have what you need and at…read morefair prices.

This is a paint store that sells Benjamin Moore paints. I've been here a few times and the staff…read moremembers are quite knowledgeable. They were quite patient in answering several questions I had regarding ideas for the exterior painting of the house.

I started my search online and then went to the store to see it in person. The staff was friendly…read moreand knowledgeable. They even loaded the items I needed in my car for me with caution and care. He didn't just throw the boxes in my car and that made me happy! They have a great selection of items however I think some items are a bit expensive for the quality like vanities & mirrors. However flooring and tile were priced accordingly based on quality. They do also offer delivery but it was really expensive. I think it was $300 and you had to be within a 60 mile radius. You're better off renting a truck or asking someone with a truck to help you if you're not that far.

Jeremiah was an amazing help. He spent so much time with us and truly listened to some of our…read moreconcerns and complicated situation. We are replacing a shower floor and tile in a condo in Florida, but are here in Ohio. We were looking for something we could have our contractor pick up in Florida. Jeremiah was knowledgeable about the inventory, listened to what we wanted (and didn't want) and was so very patient. Value, selection, and price were all amazing. We thought we would be spending thousands on the tile, but were pleasantly surprised at how beautiful the tile was at a reasonable price. Thanks Jeremiah!! You rock!

This place continues to amaze me with its massive inventory. I recently went in looking for house…read morenumbers and found a wide range of options across multiple price points. For mailboxes, they carry both a standard option and a high-quality model nice enough for my own home. As a bonus, they even have a popcorn machine. How fun is that!?!

Wish I could write 0 stars. I was just in the store looking for security screws bites tips. When I…read morecouldn't find them I went to a desk for help as I also needed to order $2700 worth of binding screws foe a commercial project. The lady who i found out later is the manager was down an isle where she seen me standing patiently for at least 5 minutes. As she came out to me another employee was walking up with another customer. Before she acknowledged them she greeted me with"has one of the guys helped you yet?" I clearly said no. Then the employee said something and without saying anything else she walked away to help him. My 5 minutes patiently meant nothing. I assumed the other employee may have helped me but he followed them. 2 people helping 1 customer when I was waiting patiently to spend almost $3000. Regardless I am shopping elsewhere for sure for now on. Oh by the way when I complained she said she thought I said no to her question which I did but she said her question was do you need any help? Clearly wasn't what she said. And I was standing there for 5 minutes or more facing behind the counter. Noone that doesn't need help stands there looking aimlessly at nothing.

I have to be honest with you (like I'm not usually?), this review is causing me some discomfort…read more None of it is due to Porter Paints. It's all me. Let me explain. Last summer, I was charged with the duty to paint our guest room. We chose a beautiful deep, dark red color. So far, so good. Of course, I immediately went to the store that our professional painter used when he painted every other room in our house a few years ago. I asked Mike why he used Porter Paints. He said, "I don't know anyone better." That sold me. This is quite a store. Solely devoted to paint and those who paint, it is very big (I think). Whatever you need, they've got it. Naturally, I must have looked like a deer in the headlights as soon as I walked in, because the employees noticed and immediately knew that I needed assistance. I appreciated that, even though I felt out of place surrounded by professional painters all of whom knew what they were doing. I was armed with my trusty colored swatch, so I wasn't completely naked. Mary was able to provide me with the service, advice and discount I needed to complete my task of painting the guest room that day. It didn't take long. Before I knew it, I had a roller in my hand and was barking out orders to my friend, Steve. As we initiated our task, we slowly and methodically made our way around the room from top to bottom on each wall. So far, so good. They we had to put the second coat on. Everything went well until the very end. Steve managed to over-do the strip next to the door which created a three-dimensional paint blob. By this time, it was late, so I told Steve that he could go (before he could do any more damage). I got out the sander and delicately sanded the area with the blob. It looked pretty good until I painted it again. The color we chose is very tricky. It changes shades with each coat. I did the best I could with the blob. Then I noticed all the paint marks on ceiling at the corner of where the wall meets the ceiling. OMG! What a chore. The only solution I had was to cover up the paint with plaster. It worked, but it was tedious and took forever. Needless to say, it is now day two. I finished the ceiling touch-up when I noticed an oval-shaped area near the window (in plain sight) that was missing most of the second coating. Oh boy! I got out my finest brush and went to work. I held my breath and I prayed very hard for this attempt to succeed. Guess what happened? To this day, if you stare straight at the oval area, it's now a big circle of another shade of red! UHHHGGG! I feel like Charlie Brown! Darn it all. My wife keeps reminding me of the faux-pas and I just keep saying that I'll get to it, which means that I have to paint the entire room over again - I don't think so. I hope that you can feel my pain. I think that we all have our "painting" stories. But, don't allow this to reflect on the 4 star rating I gave Porter Paints. It's not their fault. Next time, I'm going to hire my friend Mike again. I'll let him worry about the dreaded OVAL!