Since moving to the area five years ago, I've spent a lot of time in this store as we work to…read morerenovate our home (I have needed A LOT of paint). The staff here are bend-over-backward helpful and always so patient as I ask a torrent of questions. They keep record of every can of paint I buy, as well as the room I'm using it for, so it's a snap to go back in and say "I need a gallon of the paint for the bathroom" and they mix right up for me. Benjamin Moore paints aren't cheap, but they are absolutely the *best* paints, they hold up beautifully, and cover better than any other paint I've ever used. For me, the combination of that quality with folks who know their stuff inside and out, and who are friendly and helpful to boot, is one that is hard to beat.

I have been in this store three times in the past two months. Every time I've been there they…read moreemployees were not wearing masks. They actually approached me to help me and I had to tell them to get a mask. I'm only going here because I'm working with a cabinet maker who prefers BM paint, though he buys from a different location. I will NEVER give this place my business ever again.

Been there twice and both times was assisted by friendly, knowledgeable and helpful employees.read more

From the owner: Your local Sherwin-Williams Paint Store in Souderton, PA, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

After giving up on our local hardware store/paint department with lousy customer service, my…read morepartner and I searched on Yelp for the next, nearest Benjamin Moore paint store. To our surprise, Austin-Briggs in New Britain, Pa. popped up. We never knew they were there! I called - polite, friendly response by phone. We drove over - welcoming, friendly and knowledgeable customer service with no shortage of products. The guys behind the counter were so nice and really knew there stuff. This is our new go-to paint store. One caution: their roadside sign is small and you can miss it easily. They are directly across the road from Giant. Keep an eye out or you'll miss them. And Austin-Briggs should not be missed!

Fantastic small paint shop... Run by professionals who are…read morehappy to recommend products and techniques... This ain't a large Home place... Highly recommended!..

This is a great paint store! After spending time and money with Lowes, Home Depot, Sherwin…read moreWilliams, my fiance came here for paint. Not only is the paint a very nice quality from Benjamine Moore, the owner is a fantastic help in choosing colors! They have a huge selection of paints but also textiles and wall coverings. They can make custom curtains as well. I highly recommend stopping in here for a great selection and knowledgable owner who cares to help you!

Indifferent customer service and will not return…read more I've had similar experiences with this store's service, as mentioned by Sarah. I've lived in the area for 10 years and have gone into this store several times over the years, and the experience is similar even with different staff members. I realize they get busy, but a simple acknowledgement of that they will be with me shortly would be nice. Once I am able help, it's like they can't wait to finish and get back to whatever it is they're doing, vs. trying to make sure I have what I needed or all my questions answered. I think the pandemic has worsened customer service in general, but for this store it seems the norm. I decided to give it one more try recently and had the exact same experience, so I plan to shop elsewhere now even if this place is 5 minutes from where I live.

Great service. Just what I wanted. 5 minutes to closing and the salesman could not have been nicer…read moreor friendlier or more helpful. Answered my questions.

I cannot say enough positive accolades for my experience at Benjamin Moore paint in Wayne. When I…read morewalked in I was given some space to acclimate myself to the store but when I was ready for help I was given excellent advice, attentive care and feel thrilled with the choices I made. Keep an eye out for one of the guys that works there named Joe. He really knows his stuff. (I bet everyone who works there knows their stuff) The crazy thing is that I went in with a color in mind and he actually seem to of read my mind and showed me that color before I asked for it. Out of all of the colors in the world! I didn't feel pressured one way or the other but I felt secure. When I mentioned a friends dining room that was painted a shiny lacquer remembered the actual color. The people who are painting my cabinets will come in to the shop and work with him to get the right Sheen and equipment. I feel very confident working with Benjamin Moore paint. In Wayne. I know that the parking is not as ideal as some of the other paint stores in the area but it's worth it. Give Benjamin Moore a shot you will be happy. It's also worth noting that they carry very fancy British paint that would need an expert to administer. Someday I will have the best looking glossy front doors. For now I will stick to my cabinets.

My 89 year old mom went to this store to make a small purchase and asked for assistance, which she…read morereceived and she left pleased with the purchase overall. When she brought it home, I saw the receipt and immediately noticed that it was sold at a price the was extraordinarily high. Like, REALLY high - even for Ben Moore. I went to verify my concern about what price point my mom was sold and a comparable item at HoPo was 1/4 the price. The price was especially high because she explained its use; to stain the wood legs on a new foot stool. Hardly a project that required a high end custom stain. When I went to the store the salesman was there and was open to discussing what happened for my mom that lead my mom to believe this high price was what was truly needed for her tiny project. The manager was present during the entire conversation with the employee and at one point jumped in and was immediately extremely assertive; exactly the opposite of the sales person. The manager was consistently denying any responsibility...even after his employee acknowledge he understood how it may have been confusing to my mom and apologized to me. All in front of the manager. Not the manager; he behaved in extreme opposition to the established sales philosophy of 'The customer is always right.' I am sure the store will object to my review for many reasons that are likely inaccurate...but if they do you will be best served to analyze if they are worthy of your business by looking at whatever retort they made but in the context of whether their rebuttal is still valid if the original sale was made as it should have been and supported by the employee as improper. There is no valid objection that could warrant this manager's behavior once the original error is consider as the cause...and all the negative treatment by the manager solely the effect which warrants this type of review. There are other options that are of equal quality and I would suggest looking into those options; I strongly advise to not shop at this particular Ben Moore if that is still your manufacturing preference. Other Ben Moore stores are also available for consideration. I hope this is useful to other shoppers.

Don't ask Sherwin-Williams. I go into the store with a paint chip to match for some touch up...I…read moretell them it's has an eggshell finish...both employees overrule me and tell me it's a flat....i apply the paint and ...drumroll ....yes. They were wrong, customer was right...no wonder this springhouse store is always empty. Awful. Go to Home Depot!!

From the owner: Your local Sherwin-Williams Paint Store in Spring House, PA, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Knowledgeable and helpful staff. Let me order paint at sale price and called me when it arrived…read more Lots of color options and flexibility to create the color you want.

I did not have a good experience with the employee who made up my paint on 12/28/21. He was all…read morealone in there and yet managed to have a bitter attitude about having to make up a gallon of paint. I mentioned I had called yesterday and ordered it and the girl told me it would take 5 minutes, but he acted like it was my fault that there was no record of it in the system. When I showed him my phone with the store number under recent phone calls dated yesterday he finally decided he would try a little harder. Then he asked what the name of the color was I said I don't recall exactly the name of it, but I could call my wife. When I got the name from her he found the order and then made it up in three minutes, then tried to charge me $70. I told him I have been a customer for many years and never paid that much. I then told him I had rental properties (which I do) and he magically lowered the price to under $50. I will not be visiting this store again. There is a better one in Royersford.

The quality of your paints. Most of the painters I use say you they will only use your paints…read more Because they don't have to paint twice to get a good look.

The store I went to in springhouse isn't even on this site and I can see why. They don't know…read morewhat they're doing and don't honor their terrible service. They couldn't match a paint if their life depended on it. They don't know the difference between flat and a sheen. Overruled my opinion that is had an eggshell sheen and sold me flat paint. Money out the window and do not honor their mistakes. Low quality shop. Stay away. Warning. Go to Home Depot Avoid at all cost. Do Not ask Sherwin-Williams.

Amazing service for our bbq grill it's coming assembled and free delivery. The patio umbrella…read moreselection and gift items are great. They have an extremely knowledgeable and courteous Staff!

I bought a Ego Snow blower and chose the free delivery and couldnt be happier. The guy who…read moredelivered was great, he walked it to my shed, patiently waited as I tried to make room. I changed my mind and decided to put it on my covered patio, and he walked it up and placed it there. (I bought an Ego mower from the Blue Bell location in March and had great customer service there as well and wrote a review for them, finally.)