Had such a great experience with Michael, Has so much knowledge and helped with everything we needed, we shopped at many other places and yet Michael was ultimately the BEST Highly recomend read more

We have been customers of Patio.com for years now and the reason is easy. Mike has always been great to deal with, he is very knowledgeable, very friendly, and very responsive. The second reason is they have a great selection of products at good pricing. If you are looking for any sort of outdoor furniture make sure you stop by read more

Outstanding Customer Service - who says customer service is dead? Thrives and is alive at Patio.com KOP. Product Knowledge - 5 stars - Mike guided us through the process with very helpful suggestions. Selection - 5 stars - We could not find what we wanted anywhere else, found in enhanced version of what we thought we wanted originally. Customer service - 5 stars- Mike went so far as to accommodate a chair color change at no charge after we had placed the order. Flexibility - 5 stars - Delivery had to be delayed/rescheduled multiple times due to construction delays. read more

Stopped in yesterday. Mike showed us several umbrellas we were interested in. The colors we wanted were not available. He insisted we could not get them this year, clearly pushing we buy whatever he had on stock. I knew this was probably a lie. I left, went home, in five minutes found and ordered EXACTLY what I wanted on line. The umbrella we wanted he said was $899 but he'd sell it for $699. I got it online for $458 and it is going to be delivered THIS WEEK. Mike was helpful about some information but clearly trying to bum rush us with a sale. I will never go here again. I gave this one star because I cannot give it zero stars. read more

We love the patio furniture we bought from patio.com King of Prussia - it's comfortable, looks beautiful & very high quality. Mike was incredibly helpful & transparent throughout the process, in particular when the wrong table was inadvertently delivered. We didn't notice until the next day, and he came to our house personally to switch out the tables. I would highly recommend patio.com. read more

I think my wife said it best when she said this place looks like where patio furniture goes to die. So many items just packed in there and nothing displayed nicely at all. Most of their stuff is outside, so on the plus side, you can see how the patio furniture would weather. We took a stroll around for about 5 minutes and then left. There is a "showroom" inside with some patio furniture and pool tables stacked on top of one another. From a customer service perspective, they did at least greet us when we walked in, but that was about the extent of it. I have some old patio furniture that we are looking to replace...I may see if this place will take it off my hands! read more

Went to Patio.com in King of Prussia and Mike was more than helpful. He helped us layout our difficult front porch and recommended what he thought would fit best in our space. He even helped me find some inexpensive throw pillows without breaking the bank. We can't wait to get our new furniture! read more

Michael was very helpful at the King of Prussia store. We ordered everything we wanted and his prices were great. Great customer service. We can't wait to get our furniture! read more

I read the reviews before heading to Patio.com in King of Prussia because i needed more options on what i was looking for. I arrived on a weekend which was a few people looking around. I was greeted after i got out of my car. So far so good.....I looked at all the many selections they had to offer. Salesman Mike checked on me every few minutes for any questions i may have had. I finally found what i needed and talked and closed with Mike and gave me a great price that you couldn't find anywhere else for this quality and brand. I chose delivery and had no issues what so ever. Definitely will be back again but what i am confused about is the reviews on yelp about this place. The furniture placed outside are for customers to see. Those aren't the pieces you take home. Those are displays unless you choose to buy the displays. Everything can be purchased brand new from their warehouse. Buying online doesn't get you the service and the headache free of buying. When you buy online you have to deal with what comes broken or why is it delayed,etc....Patio.com cuts that headache in half. They do the worrying if i get my furniture on time or not and if it comes to me in good new condition as i was told and i verify just by shopping there for the first time and getting my delivery headache free. If you don't have the funds to spend on good quality furniture then go elsewhere. These reviews about how pricey it is is not their fault for a bad rating. I think customer service is top notch and so is the quality. read more

I'm not sure what the deal is (someone is sitting on land, it's a front or what...?) but the prices are outrageous and the showroom looks like a junk yard. We went in looking for furniture for our our new deck and pool area and got a quote that was more than 3x what Amazon was charging for a similar set of furniture. The person at the counter tried every sales tactic to discredit the amazon merchandise but none of it was accurate discrediting himself in the process (it's not built on an aluminum frame - guess what...it is). They offered no help on pricing to match. We love shopping local, but something doesn't sit right about this place. Especially, with other, extremely more affordable options for the same merchandise that I am sure everyone sees. I just don't know how they move enough volume to keep the lights on...that's why I think something else is going on here. The furniture outside and the "Sale & Clearance" signs have been up for the last 20 years...no joke. I wouldn't recommend this place at all. Look elsewhere for your outdoor furniture needs. read more

We are really happy with the service and the products we got from Patio.com. Mike was great to work with. He gave us such thoughtful, practical advice on the type of furniture that would work best for our family's needs. Delivery was fast and well done. We went back to buy a dining table and chairs because we had such a positive experience. They have a ton of options to see outside. You can get a realistic sense of what something looks like after living out in the elements, which I really appreciate. Patio furniture is new to me and buying it was daunting, until we came here. Highly recommend! read more

I have bought bedroom set and a set of bunk beds from here the service is wonderful, the gentleman is not only patient he also talks to you and gives suggestions and helps you through the process. You don't get service like that anymore I am definitely a repeat customer. read more

My husband and I had wasted an entire day looking for outdoor furniture until we walked into patio.com. We were very happy with our experience there, the manager Mike was above average with his knowledge about the products he sells. His prices are comparable to other high end retailers but the custom prints and FREE delivery (even to another state) knocks it out of the park. You will not be disappointed! read more

Stopped in for a furniture cover after less than average service in Ardmore. I called and spoke to Jennifer on the phone she was very polite, and made sure she had exactly what I needed. I had some additional questions and Michael was able to assist me. I also received a candle with my purchase for Mother's Day. I have absolutely no idea why I never stopped in the place in the past but it will definitely be my new go to for outdoor furniture and accessories. read more

What an incredible waste of space. We were looking for new patio furniture, and thought this was the obvious place to start. We spent about 45 minutes looking around & not once did a staffer offer any assistance. If it had been busy, I could understand, but there was only one other couple at the place. I eventually found the staff. They were in a backroom playing Foosball. I decided not to interrupt the game; we bought the furniture from Crate & Barrel. read more

Ordered our master bedroom set in February. We were promised it would arrive mid May. When I called to confirm it's arrival date I was given May 20th. After it did not arrive May 20th I called and was told it was in transit and should arrive any day. For the last three weeks I was told it should be arriving "any day now." When I called again to get more information the sales women over the phone was short and Quick with me. She was obviously aggravated because I was requesting more information about my bedroom set that was three weeks late and I am still waiting on. Service is nasty, rude, slow, and all the sales people are OLD and have no clue what they are doing! Check out Wolfs Furniture in Lancaster! Bigger and better selection with wonderful sales people that are more then happy to help and make things easy. read more

Could not have had a better experience than we had today at Patio.com. We needed to find a dining and seating group for our patio. We were hoping to be able to get furniture quickly since we have our whole family, including two adult children, home with us during this quarantine and wanted to enjoy it as soon as possible. With the help of Mike, a warm and accommodating manager who could not have been nicer, we were able to get everything--literally everything--we needed in one trip. We didn't expect this to happen, but Mike made it possible. He spent hours helping us with everything from giving us information about different sets and furniture lines, to helping us with sizing, to working with us on pricing, to having someone carefully wrap the furniture we purchased while my husband ran up the street to rent a van at Home Depot, and then helping us load the truck so we could bring it right home. The service was above-and-beyond and I can not recommend this store more. We were able to purchase display furniture at a deep discount that is in beautiful shape and that we love. We are thrilled with the end result. Can't wait for tomorrow when we get to sit outside and enjoy it all day! read more

I have been shopping at Patio.com in King of Prussia for several years, for many reasons, but most importantly because of Mike. Not only is he extremely helpful but he is very knowledgeable about the products. He takes his time to explain the different options available and i never feel pressured to purchase anything. Any issues that may arise after my purchase, Mike is eager to resolve and I'm always, always a happy customer! read more

Manager Mike Ferrera is knowledgeable and professional. He was very helpful in making my selections. The variety of brands, products and pricing available can be difficult to navigate. Mike helped direct me to the right product to meet my needs and then beat the best pricing I found in comparison shopping. Great place to buy patio furniture! read more

An amazing place with a huge variety and selection of outdoor furnishings. High-quality materials and fabrics. Everyone who works there is very friendly and delivers excellent customer service. Highly recommended read more