Had interactions with several people and everyone on the showroom floor was excellent. I was…read moreoverwhelmed with all the choices and didn't really know where to start and with some guidance and zero pressure left some direction, samples and feeling good about the visit. The only not so good interaction was with the cashier...I really felt like I was putting that guy out by being shopping there. It was disappointing. I traveled 1.5 hours ; not sure if I will purchase from here or not. Great selection for sure. Gave me a ton of ideas.

Katie went above and beyond to try and help with a difficult situation. She then offered me an…read moreoption I didn't know I could do and have a sample sent out. She spent a good half hour on the phone with me trying every option she could to help and I am truly appreciative of it. I would give her 5's

Trevor Clifton, the tree Plus Protection guy from Moon Valley Nurseries texted us and came by to…read moreinspect the 3 fruit trees they planted 3 + months ago. We bought the protection plan because we didn't know about fruit trees in Florida. Trevor was very knowledgeable and took time answering all our questions. The leaves on the lime tree were curled but green , he said we need to water more because it's on a hill and he said the water runs off to easily. So he told us a plan of action to improve the fruit and overall care. We were pleased with Trevor's taking time and really looking over each tree and going over the use of their Moon dust and Moon Juice, going over the directions for each. So helpful. He will come 2 more times in the first year. This extra money spent for the protection plan is well worth it Over all a great experience! Thanks Trevor! The Low family in the Villages, FL

After 10 years of wanting a Magnolia tree, I finally got her! Barron helped me from my first call…read moreto my in-person visit. He was patient and knowledgeable and I didn't feel pressured at all. I ended up leaving with butterfly bushes and hydrangeas in addition to my magnolia. I love that they have 12 month financing, they plant for free and provide maintenance to protect your investment. I can't wait for them to come plant my new tree and plants!

Big time Christmas Spirit!!! I love this store... the gift store is amazing and the garden center…read moreis fabulous at spring time and the holidays!! This year especially it is filled with beautiful plants.. wreaths.. Christmas cactuses of all colors and an array of holiday items that make it well worth your time to explore ... make sure you grab a cart on the way in. Men love the hardware store and my husband knows to shop the gift store for me at Christmas and birthday time! I have never left empty-handed Check it out!!!

I came here to purchase bags of soil. They were a great price and provided great service. I…read morepurchased 2 - 40 lb bags of top soil. They had me pull around and loaded the bags in my vehicle. Super simple and made my life a lot easier...especially since it was sprinkling. I will definitely be coming here for more garden needs. Added perk, they also carry Black Rifle Company Coffee. I know where to go when we're low and the shipment is late.

This place was great to work with. We had a new shower installed in our home and it's beautiful!…read moreThey have a huge selection of tile and flooring and our salesperson was so knowledgeable. She helped us design our dream shower. Definitely coming back here for our flooring when the time comes.

Great,huge selection! Meredith (thankfully)helped navigate (our vast differences in design…read moreconcepts.) She was masterful. She listened carefully to both of us and brought out various samples, helping us narrow our choices. Her professional design skills and friendliness made us big fans!!!

I've never had a bad experience in the 7 years I've shopped here. It's a typical hardware/garden…read morestore. The people who work there are what make the difference. There is obviously a culture of customer service there and it's greatly appreciated by me.

In Farragut, the nearest home improvement / hardware store is about 15 minutes away. Ace is…read morecloser, easier to navigate, and has helpful staff members. You can actually find someone to help you here. Although it's smaller than the big boxes, they have a lot of unique options. The front of the store is like a boutique with artsy home decor items. I think it is supposed to be a feminine section. But, I can see guys enjoying it too -- particularly if you need to buy a gift. Ace is generally very good for small hardware items and more. If you want a single nut and bolt, they can probably help you out. But, they also sell higher quality large items that you cannot at Home Depot. For instance, the Stihl brand power tools and Big Green Egg cooking equipment. They also have higher quality wheelbarrows than Home Depot (at cheaper prices). Overall, Ace is the place if you need to get a few hardware items quickly.

Building a new house and choosing tile had been the hardest decision. This tile store was had all…read morethe answers to our tile struggles. Brett had been the absolute best at solving all of our problems! His knowledge of tiles, what tiles are available, how to get additional tile and all the needed extra materials- he knows it all. He even took personal notes on everything we originally ordered so he knew what would work with our previous orders. Now, a simple phone call and he knows exactly how to get what we need. We have been helped by a few other people at this store and all have been helpful. Such a wonderful store.

MAX (THE STORE MANAGER) was a great help. Very courteous and knowledgeable. Will go back based on…read morehis service.

I ordered a Sentry Flow Meter from these folks. The tool is junk. I am loosing out on well…read moreinspections and tool experts doesnt want to stand begind tools they sell refered me to the instructions to return unit to 0 is by beating is sharply against wood, really? For $200 you would made better.

These guys picked up the phone on the first ring, diagnosed my problem, and sent me the bulbs I…read moreneed priority mail like one hour after talking. Great customer service!

Tuff Sheds of Knoxville took care of our outbuilding needs. The process was smooth and efficient…read moreand I was pleased with the price for quality as well. The team that installed the sheds were hard working and professional. If you're looking for quality sheds at a reasonable price, check out Tuff Sheds of Knoxville.

Zachary Powells made the process very easy From the beginning. They were on time and finished in…read moreone day. Zach was very knowledgeable.