This happened a while ago but it's still on my mind. I arrived more than 30 minutes before closing…read moreand got in line, which was large because they had a sale that was ending that day. It took 20 minutes to get to the counter, leaving 10 minutes before closing for the kid behind the counter to mix my paint. He treated me terribly. When I tried to reason with him as a teaching moment it was worse. His busy day was not my responsibility. He had no problem mixing my one gallon before closing and I left with a minute or two to spare. Either hire better people or train the ones you have in appropriate customer service skills.

I have bought paint for over 17 years now as a painting contractor in four different states and…read morethis is the best store! Everyone who works there is willing to help figure out any problem that We have ever had. Delivery is normally not an issue, product selection is never an issue, they currently stock whatever we need we have a diverse client list! So sure anyone can have an off day but when you order from these guys practically everyday and they just keep crushing it, what more can they do!? Keep it up guys and girls.

Don't bother showing up at 1 on Saturday, after driving all over a town because the other stores…read morehave no stock. Sherwin Williams here we come.

I was trying to locate the location for 646 SW Oak St in Hillsboro but couldn't locate them here…read more Just want to say that I thought recycling old paint would be a process and possibly costly. I am happy to say that it was about the easiest thing I have done in a while. No problems, no charge. I attempted to return to Sherwin Williams but they gave me the NoGo. Happy to be able to do the environmentally friendly thing.

We've been buying paint from the Clackamas location for nearly 18 years, and they truly know paint…read moreand color matching. We had one major issue involving another location where the second batch of paint was incorrectly tinted. The problem didn't show until the sun hit the house, and the color variances were obvious. We met with the owner, unsure how it would be handled, and he absolutely did the right thing. He acknowledged the employee mistake, took responsibility, and made sure our home looked exactly as it should. I think this family is amazing as the sister always helped me when I would shop for paint and she was always warm, giving and helpful. She made a lasting impression that her brother carried on! As local business owners ourselves, integrity matters to us. The owner went above and beyond to make it right, and that level of accountability is rare. We're extremely impressed and grateful. Highly recommend Powell Paint. -- Tim & Genelle Holub

Fantastic local paint spot with an onsite designed that can help you navigate paint selections,…read moreoffer advise and steer you down the right path at no additional cost. I feel very fortunate that I ended up coming into Powell paint Center to look for paint colors. My experience with the entire staff and the on-site designer was far above any other experience I had at any other paint store I had visited.

My deck is calling for sealing before the rains. I use oil-based sealer-stains. My old product…read morechoice, Thompson's Water Seal, from a big box store, changed its formulation to a gel which is very slippery and not sealing. Miller has been my go-to, for paint, so I visited this location. I know things about furniture finishes and compatibility because I have made some of my own furniture. On interior and exterior home finishes, Miller knows more than me. The staff were very knowledgeable. What I learned is that stain-sealer over a different product does not work. They suggested a finish remover applied with water, including rain, letting it dry, then the new stain. They knew the strengths and weaknesses of different product choices. They even volunteered to look up and apply a discount. Miller has been in operation since 1890 and is employee owned!

OMG why did I ever buy paint at the big hardware store? The customer service at the actual paint…read morestore is amazing. No more chasing an employee around Home Depot trying to get an employee's attention. The prices are better to boot.

Needed a match on a old paint and also a paint for a metal roof that also needed a match. Both…read moreworked out great!

I heard that these guys have recycled paint sold under the brand name "metro paint" and I wanted to…read moretry this stuff. I figure that for sheds and fences and the stuff like that it would be cool to both use some recycled paint and save the money. These buildings don't need that perfect satin finish or the exact shade choices that an interior room does. I didn't spend more than 4 minutes in the store due to the efficiency of the employee. I will definitely go back for future paint needs.

Second time I've needed a custom paint match. This was much more difficult as the piece to be…read morematched was stained mahogany. I had some plain wood pieces that I wanted to blend in with the original. Kristin worked tirelessly to get just the right tone and tint even scrapping the first quart and starting over again. We finally settled on our best guess. Upon applying it at home, it turned out almost perfect. It didn't overpower the mahogany and complimented it well. Thank you so much.

Have been coming here a lot lately because I'm helping friends with the design part of a big…read moreremodel. Paint is the easiest way to transform a room, but selecting a paint color is far from easy! Color is a reflection of the light and color around it it so a particular paint color can look vastly different when you paint it on your walls and it reflects the hardwoods, carpets, furniture, etc in the room. I'm pretty good at seeing the "color" and tone in a sample, meaning is the gray pulling blue, brown, sage, purple? After painting several large swatches on the walls, I felt the gray we chose was pulling too much blue so we went back to the store with the goal of finding the same level of saturation but a few spots over on the color wheel so it would have a brown base. Luke was working that evening and when I explained the intention, he chose a color he felt would meet our needs. He also recommended painting the sample color on large 2x3 sheets of paper so we could move the paper to all areas of the room and see it in different lighting conditions. He said he wasn't trying to get us to spend more money, he was making this suggestion because we mentioned how the colors seemed so off because the existing wall is an orange tan. Sure enough, when we painted the samples on white, and put the papers in the wall, we were able to see the color more realistically. The color he suggested ended up being the perfect greige (gray beige) that we were seeking. We came back a few days later to find a pure white for the trim and were running into the same challenges. There is no pure white because white definitely picks up on the colors around it. We were in luck because Luke was there again! We had narrowed it down to Chantilly Lace and Super White. Without telling him our choices, we asked him which white would show as true white against the greige. Now, there are dozens and dozens of whites. Instantly he said Chantilly Lace. We painted more white sheets, put them on the wall, looked at them at night and in the daylight against the greige walls and hardwood floors. Chantilly Lace was the unanimous decision. Now, before we saw Luke, there was someone else working who was not nearly as helpful. In fact, it seemed like he didn't want to answer any of our questions or assist at all when it came to trying to decipher colors and how they would appear. So I think we had several super experiences because of Marcus. We have several more rooms to go, and we will continue to come back to Dick's Color Center / Sherman Williams because of the great advice and fabulous experience working with Luke.

I've been here probably about 15+ times…read more The staff is really helpful w giving tips on colors, finishes, and hardware to get your project done. And the quality of paint is exceptional. We've considered going back to Behr paint from Home Depot, but we keep coming back here due to great customer service. For Covid stuff - they have plexiglass up & the store usually barely has anyone here. Love this place.