I went here to pickup an item I'd purchased online. I was asked if I needed help no less than 5…read moretimes!! Everyone was so willing to help and do friendly. In addition to picking up my item, a team member tried to help me resolve an issue with my garage door opener. He tested batteries, found screw drivers and even replaced everything in an attempt to help. (Turns out the opener was dead). I would definitely come back even though this isn't my neighborhood hardware store.

We entered and we were greeted warmly. I wandered over to the lawnmower section and started looking…read moreat what they had on display. After a few minutes. I asked a staff member if I could get some help to answer some of my questions. She called over another staff member and David came right over. He was ready for all my questions. I showed him the one that I was interested in and he demonstrated all of the options. He was very knowledgeable about all the mowers, and their features. I was ready for the purchase after his thorough demonstration. He initially thought the one I had in mind was out of stock and I could get the display model for a discount, but it turned out that there were 2 available in the back. Mike unboxed it, put gas and oil in it and met us out front near the car after I closed out the bill. Overall, a very good experience at the Cowan Ace Hardware.

Staff at front was friendly and store was small and easy to navigate. My husband told me wanted…read morewhat he wanted for his wish list when he had a bigger workshop. We picked up a couple of items for Father's Day shopping. New Cute coffee shop, Brewed Up, is next door. This is my first visit to Harbor Freight in my life and I would say it is affordable and easy to navigate. Plenty of parking and easy to get in and out on a Saturday morning. They even sell American flags by the register.

I've been a customer for this company and an employee. Also been shopping here since I was 16 and…read moreI in my opinion this company is great for the simple things that are well priced compared to others. I do think that most of the more particular items suck as pumps and power tools maybe better found elsewhere. Even tho the power tools are warrantied, the products usually are only useful for residential type tasks. I say this because I started a project and started to constantly be using the tools I bought from here and they started to ware much faster then say tools I've bought elsewhere. Just something to consider.

Field & Stream Training Treats, beef flavor, have been a great find for my dog. The treats are the…read moreperfect size for training sessions, easy to carry, and don't make a mess in my pocket. My dog loves the beef flavor and stays focused the whole time. The 10 oz bag lasts a while, making it a solid value. Highly recommend for anyone working on obedience or rewarding good behavior.

Johnny was extremely helpful and knowledgeable about the products in the store and assisted me with…read morefiguring out how to do what i need and what i needed to do it with. Great service and prices!!

Great place to recycle ink cartridges-glad they are still doing that. Well stocked and neat…read more Conveniently located off main thoroughfare.

I needed help with a documented needed to convert it to PDF file and had no idea how to. two…read moreemployees worked together to help me. Amazing teamwork. Very courteous

I arrived when they opened around 8:15 with the code of the tool box I wished to purchase. The…read morecashier greeted me upon entry and quickly pulled up the item for order. As we are completing the transaction she radioed back to the stockroom to have the unit brought out to my truck. Before I could turn the associate thanked me for my business, shook my hand, and told me to have a great day. As I put my wallet away and turned toward the exit I ran into the gentleman who was pushing out the large toolbox on a pallet jack. He followed me out and we loaded the giant box into the back of my pickup in less than a minute. From arrival to departure I spent less than 10 minutes and was teated like a valued customer the entire time. The staff was so friendly and helpful that it left an impression on me that will not soon be forgotten. Those employees may have been having a normal day at Harbor Freight but their attitude and ethic started my day in the most positive way!

I walked in this store and was greeted and after that was followed around in this store as if I was…read moregoing to steal everything. I felt very uncomfortable shopping at this location. They need to invest in a good surveillance system if they are having issues with theft. I'm thinking of just going a little further and shop at Northern Tool Supply. I hope they get their problems fixed.

8/10/2021 We have done a lot of buying and pawning at Cash…read moreAmerica, this location for 13 yrs or more. Today we went in to sell some scrap gold. They have a sign that says We Buy Gold. Guess what, the person of color who helped us took the 2 items and told me they were not gold so of course they would not want them. I knew for certain both items were 10K We went to another Cash America who check both items , verified they were 10K and we were paid almost $100. Some people are just to lazy to do their job and I hope if any of you go to this Cash America you have better service than we did

Thank you for a great experience. I posted before a negative comment because of an uncomfortable…read moreand rude experience I had with one of the store clerks but upon returning to pick up an item I was stunned. The clerk was friendly, patient, and notified me of a wait in retrieving my item and spoke a friendly salutation on my way out. I wanted to just let them know that their courteous service was noticed. Thank you.

My hubby was looking for a new leaf blower to continue to work on his honey-do list. We stopped…read moreinto Northern Tool and were warmly greeted by the cashier and directed to where we could find a battery operated leaf blower. The store was very organized and clean.

Helpful and polite staff. They know where things are located. The store is well organized. Bought…read morea drywall panel lift.

My husband and I purchased a french door refrigerator here, three months ago…read more When we arrived in the store, they had a variety of appliances at great prices. The men who worked there, was oh so excited to help us. They smiled, was respectful, and even had great conversation....great salesmen. They do payment plans, which we didn't do, because we love paying all at once for everything (except when I shop on QVC or HSN. But, that's another story.) They also do delivery. Its not free, but you can bargain with them. The fridge arrived the next day. The men installed it and left a mess in my kitchen. I did not know that, until my husband was upset about the problems we started experiencing, with this appliance. Everything was working great, until a month and a half into having the fridge. We started hearing a bad rattling sound in the fridge. Then bonk bonk bonk....it stops working. The freezer worked, but the fridge did not. They have a warranty on their appliances, so we called them to let them know what happened. Mannnnn, we didn't see the maintenance man until a week later. I had to give my food to my pastor and first lady. I had just went shopping three days prior, for fresh produce. Now, the only thing I keep in the fridge is shelf stable items. Heck, I need to go check on them, just in case. When the maintenance man came, his name is Angel, he did a quick fix and said that he would be back as soon as he gets the part in. He said that it should be 3-4 days. Well well well. Fast forward two weeks. My husband calls a many of times, with no return phone call (after leaving message after message with the receptionist.) One day he calls, and the receptionist said that Angel just went on paternity leave, and he wont be back until that Monday. Ohhhhhhh, so all they have is one maintenance worker huh? Yup. So, two more weeks of calls, from my husband and no response, I told him to give me the number. Y'all, when I called up there, I went off, yall hear me? I went OFF! I told the receptionist that I was about to call my bank to get my refund, blah blah. I was heated, and still am. I haven't been able to use my fridge at all. The ice maker doesn't work, and the water isn't cold. The fridge isn't cold at all. Its not hot either, it's room temperature like, with a hint of coldness. Being that I have a 14 month old, I storing milk is not an option. I have to use a mini fridge to do that. I just got a phone call from my husband and he said that Angel will be here in 35 minutes, and that he has the part for the fridge on his truck. What? So, I had to act a fool, for something to be done, on a fridge, that we spent over $1000 on? Guess this shows that women get things accomplished, better than men (just joking,) but in all seriousness, this shouldn't have come to this. They have done ruined their clientele. I have so many military battle buddies, that want to know where we got the fridge. I tell them where I got it, and tell them to tell their family and friends, not to buy from them. Heck, my church family loves the fridge, and I was going to surprise them with one. I had one picked out and everything. Its sickening, that we had the fridge for 3 months and it has only worked for about a month and a half. I will do an update on what happened, once this refrigerator has been working. Its still gets 1 star, but imma update yall. Ok. I took a break while watching them work on the fridge. My husband came home from work because, I don't like being in a house with a man, thats not my husband. Nope, you wont get me caught up in no unnecessary mess. It took about an hour. Still, they were polite and respectful. He told my husband that its fixed. He said that if there is anymore problems, we can come back up there, and exchange the fridge with another one of equal price. We will see.

I purchased a washer and dryer on 4/13/2024 for $900 dollars. The second week the washer would not…read morespin. It took a technician TWO times to fix the problem. After 20 days my dryer stopped heating up. Know it is under "warranty" two week later, two technicians later it is still not drying! When I called the store, I purchased it from they would not take it back, exchange or give a refund in fact they were very rude. Think about it $900 dollars wasted in this economy. It is a hardship on my family. And continues to be 7/3/2024 I am still cannot dry my clothes. Before you buy anything reach out to me and I will show you receipts! Do not waste your money with this organization. They will do you wrong and not blink twice. No accountability just damaged products! Email me at jsouthern19@gmail.com if you need receipts. I will do anything to prevent this from happening to another person. Do not buy a thing from them you will regret it!!!!