One of my favorite Ace locations -- the one with the big purple... Rooster! Ha, you probably…read morethought I was going to say something else. Jokes aside, this store is solid every single time I come in. I always find exactly what I'm looking for, which is saying a lot for a hardware store when you're mid-project and already annoyed. The layout makes sense, it's well stocked, and I'm rarely wandering around aimlessly. What really seals the deal here is the staff. The employees are consistently friendly and genuinely helpful. Special shout-out to Otis, who helped me resolve a dryer issue in a matter of minutes. No upselling, no confusion -- just quick problem-solving that saved me time and frustration. This is one of those neighborhood Ace locations that actually lives up to the reputation: knowledgeable staff, dependable inventory, and a little personality to go with it.

I've been here several times and was helped by Karen. She was extremely knowledgeable helpful and…read moreoffered great solutions.

Ace is the Place!…read more There is this major ice storm coming and we need to prepare. One of the few things I kept from my late Daddy was a battery lantern which is .. a great big flashlight. This thing runs on four D size batteries but will light an entire room. So, I go looking for D batteries in preparation. Not only were D batteries a scarcity but flashlights had sold out too. I take a trip to Ace. At first, they had none too. But the staff, the very kind staff, found a box of D cell batteries and then FOUND me wandering around the store to give them to me. Excellent inventory, Excellent service and it always feels good to support a local business. Ace is the Place!

This is a great Ace Hardware. It's big and the people really take time to help you out. We tried…read moreLowe's and Home Depot for a pump filter, with no luck. These people didn't have it either, except for a metal version. But at least they told us what it was called so we could try to find a pvc version elsewhere.

Great local place, very helpful except returning items, that takes a minute. I haven't compared…read moreprices to Orange and blue and seems like they are comparable. If you're close go, most times there is someone to help you.

I like Home Depot and Lowe's but Ace has a special place in my heart with a hometown feel and way…read morebetter customer service. Another advantage they have is the grilling spices and utilities are top notch.

The employees at this location truly operate by the value- The helpful place. This is a smaller…read morelocation but neatly organized, with everything one would need for their home project diy or pro. The staff is attentive and provide valuable insight. I walked in looking for sand paper like a rookie and picked one that goes like a belt on the tool however I was looking to use it by hand. The staff members approached me and helped me pick the right one with correct coarseness for my project. The checkout process was a breeze and they helped me learn and signup for their rewards program. I'm glad this is my neighborhood Ace Hardware. There is ample of parking besides the store. It can be seen from regular traffic. They offer plastic free packaging. Shopping is a pleasure here, kudos to staff and a management.

On May 6, 2025, I stopped into this establishment to purchase some black spray paint for an art…read moreproject. I am an African-American male in his early 60s. I usually dress in a suit; that's how I was brought up to always look your best. As I am being rung out at the register, the cashier, a middle-aged Caucasian male, looks at me and says, "Your address awfully nice for going out tagging." Then he chuckled. I found this to be highly offensive when I called him out on it. He responded well: " I don't see anything wrong with it. I was just making a joke." I informed him that words hurt, and if I were a Caucasian male, he would not have made that statement. Due to my experience, I will never go back to this or any Ace Hardware's

The selection isn't nearly as big as The Home Depot but you can get most things that you need and…read morewith friendly employees here at Ace Hardware. They have a good selection of Big Green Egg grills, tools, and accessories. I wouldn't come here for plants or the garden section. It's nice to see these smaller charming hardware stores still around. Makes it easy when you just need to run in for something quick. Parking can sometimes be a challenge because of all of the other nearby stores but the lot has never been full.

I only wish I could give a zero, deplorable customer service from the service desk. I went in with…read morea model number off of a Briggs and Stratton generator. Only for the condescending Ogre behind the service desk to tell me that isn't a model number for Briggs and Stratton, Which I will leave her for you to check yourself F03078. Not a let me check, or a let me see if I can help. Just a condescending "that's not a Briggs and Stratton model number. What has happened to customer service and helping someone fix a problem without a ridiculously uncalled for attitude? Mind you this is a Briggs and Stratton generator by make. Absolutely laughable, I hope this review finds it's way to Mr. Booth himself so he can retrain his staff on what it means to be in the customer service industry, because while I do wish his business well I will never spend another dollar in his store.

I believe in yelping the good, the bad and the ugly. In this case, it was horribly bad…read more So because I would be in the Brookhaven area, I went here last week to top off my Propane tank. I had just did a trade-in a couple days earlier at Lowes and used the tank about 30 minutes on low while I sat out back to enjoy a cigar and a glass of bourbon. So since I would do the same on New Years, I wanted to simply top off the tank. The tank was still at least 3/4 full. I carried the tank to the front and the guy told me to leave the tank up front and they would take it back to be filled. While I waited 3 other people came in to fill their tanks. Now, I am used to how the East Point Hardware operates as they allow you to see them fill the tank and then they write down the amount of propane filled and you simply take it to the register and pay and then pull your car up to grab the tank as they do not allow tanks in the store due to it being a fire hazard. When (she) manager brough my tank and receipt it read full price for a full refill. I knew this was impossible as the tank was barely used. I asked her to show me the amount placed in the tank and she simply said it was a full refill. When I told her this was impossible, she stated all of the tanks she received were full refills. I asked again, how could a tank that was 3/4 full need a full refill (price)? She could not even look me in the face when she said this as I knew she was not telling the truth even after questioning this a few times with her. Unfortunately, I bet this has happened to a lot of customers that did not pay attention to their receipt as it looks like this location will charge you for a full refill no matter how much propane is in the tank at the time of receiving for refill. This is truly an unscrupulous way to do business. Not everyone waits until their tanks are completely empty before getting refills. I am not sure if this is the manager's business practice or if she was trained to do it this way. Either way, it's not good!! Overcharging for propane refills I guess is an easy way to additionally get additional profit from customers. I am all for making sure a business makes their profit margins on their products, services etc, but do it ETHICALLY! By the way, the 2 young high school looking guys at the front of the store were very friendly.

Not greeted , never asked if they could help. Came in to spend 1000 bucks on a new grill. Spent…read more15-20 minutes looking at their selection and was never approached by an employee or spoken to by one. While the display is nice, most had no pricing and or model numbers displayed.Oh well, maybe another Ace or Lowe's or Home Depot could use an extra grand$$ in sales today.

Nice break from the big box store! I went here because this is the only store in the area where I…read morecould donate unused paint. I could have dried it out and disposed of it myself but why not let the professionals do it? I like this store it's almost nostalgic, the staff was helpful and friendly.

Literally one old guy checking people out who can't work the system and one guy greeting who was a…read morecomplete idiot and just stared while people stood forever in line ; asked him to get some more help and he just shrugged his shoulders .

Great service and selection of materials. Always my go to store for my home remedies.read more

Great old time hardware store. They probably have one of everything hardware related.Fun to shop…read moreand the guys working there were very friendly and helpful.

ACE IS THE BEST!!! Ace is usually my go to for hardware supplies, but they were closed on Sunday. I…read morewent to the 2 popular big box stores and could not find one employee to help me. I was looking for a component to fit a chandelier, and even brought the fixtures to make it easier for the associates. With no assistance; I purchased parts that I felt could work... wrong. Went to Ace in East Point and got assistance immediately. Tommy was so patient and helpful. From now on I will save my time, money, and peace. I don't mind the Sunday closing. I will plan accordingly. Thanks ACE for valuing the customer.

Ace's staff is superb. Knowledgeable and friendly. Compare this to any experience at L or HD…read more Every year they sell our community's community cat charity calendar and they always sell out. You can depend on Ace for sure. Thanks, Robert and staff!

Amazing! Love this place. Anna and the manager were a super huge help in choosing two umbrellas for…read moreour back porch. I was working in a time crunch and they really stepped it up to help in a short period and answered all my questions and then some. Also a great selection of plants and gadgets and cute things to decorate your home and garden. It's like Home Goods and Ace Hardware had a local baby and I'm into it.

Home Depot on Pheromones…read more Comparable prices, friendly staff, lots of higher end hardware store higher end stuff.