I dropped off many paint cans for the paint recycling they do. I had several 5 gallons and many 1…read moregallon cans. The lady that helped me was very nice and even helped me carry my tote full of gallon paint from the truck to the store next door. What a great service they offer

From the owner: Your local commercial Sherwin-Williams Paint Store in Kennewick, WA, serves professional…read morecontractors, facility teams, and business customers supporting fast-paced urban projects. Connect with our commercial team for specialized guidance, coating system recommendations, and support tailored to institutional, industrial, and large-scale work. As a reliable paint store near you, we provide industrial coatings, equipment, color resources, and jobsite solutions designed for demanding environments and long-term performance. A Spanish-speaking representative is available to assist customers.

I enjoy this store, it's got about everything I've had on my shopping list. The staff is helpful…read moreand friendly. When I'm in the area I make a point to spent my dollars here and you might want to consider it too. This is the real deal Americana business that needs to be supported.

I love going to griggs when in town .it always amazes me at everything they have and customer…read moreservice has always been great. Although during this visit while shopping in the socks I over heard someone really harshly scolding a young lady in the clothing this tall gal had fingers in the younger girls face telling her she was a associate and to stay in her lane . The younger lady handle it really well and asked to be done . If the tall lady was a manager I feel sorry for the workers . She basically told the younger gal that she wasn't a person but a dog that she is telling to sit.. after seeing that I left . I asked for a manager at front desk but was told the store manager was not in that day... Poor hostile degrading management no one should talk to employees that way. The employee value is sad

Diego and Chelsea were both extremely helpful and professional. They got me scheduled in a week…read morelater from the call. His team very was fast but did excellent work. I'm very pleased with the interior paint job on my home and highly recommend Smile-A-Mike Painting.

I wish I had read reviews before hiring but seeing as I'm 60 I thought I better not tackle this job…read moreon my own. My dad painted houses as a 2nd job for 30+ years and I know what prep work, painting and clean up looks like. Just because someone can use a pressure washer, a paint sprayer, a calking gun and a paint brush/roller does NOT mean they know what they are doing! I had paint flakes everywhere from what I can only assume was from the pressure washer because the flaking paint on my deck didn't get scraped off, just painted over. The lady who gave me my estimate came out the next day and I pointed out everything I could find. She asked me to attach a little piece of tape by everything and they would be out to fix things. They repaired some but not all and not only did they not clean up the trash around my house or clean up the roof where they painted our chimney but all those tape pieces I put up to mark spots were on the ground as well as a paint lid, old calking, tips from the calk, paint on my retaining wall blocks around my house, calking and dried paint on my indoor/outdoor carpet on my deck and a few cigarette butts. Oh and they cleaned up paint brushes and the sprayer on my lawn so now I have dead spots. The scheduling was an issue since I was unable to get an ETA so I could make sure to put my big dogs inside, I ended up sitting around for 2 days waiting for them to show up. I will no longer take someones word when they claim to be professional. I did get a call from a manager wanting to chat and maybe do a walk around but my thought was...why? If they didn't get it right the first time or the second time then why would I think the third time will be any different? Besides I've cleaned up the mess and when the paint starts peeling I can handle it myself since I know what I'm doing.

Thank you to Misty, Jess, and the reps who have been sooo supportive from the absolute moment that…read moreI walked through their doors. They have made me feel like leaving my 25 year art/paint business and settling in Tri-cities was completely worth it. I love you girls!! I know I'm missing the name of my rep and the name of the wonderful ladies at the Keene location. You have saved me more times then you know. You're not just a paint store, you're a great support group. Merry Christmas, Happy Holidays and have a great New Year I look forward to working with you all..

This seems to be a regular Sherwin Williams store but seems more for commercial customers. The…read morelayout is strange. I felt completely invisible as I wasn't a contractor. Perhaps they aren't used to "regular" homeowner customers. Took an hour just to get a quart of paint in a Sherwin Williams color and I was one of two people in the store. The layout there is bad. Most of the space is in the back. I like their paint however I'll go to the Kennewick Ave location next time.

Helpful info..... We "retired" our American flag due to wind…read moredamage. Got a new one. I found out local ACE hardware stores will take them and dispose of the properly. Kudos to the ACE Hardware store on Geo Way!

Went to return water socks that broke and were bought yesterday to go boating was not able to even…read morewear. Irene who helped me with 0 customer service said no we can't return them. I then asked for a manager he said yes ! Irene gets 0 in customer service! She needs to be train and certified on how to greet and communicate with customers. Not happy she does this every time ! Irene learn to say welcome to Ace, how can I help you , have a good day!

I work in a big senior living community. I had brand new flooring installed from Sherwin-Williams…read more I went to go inspect the apartment. It had a big stain in the center along with a big seam very noticeable. So Jason the sales representative comes in with Raul an assistant manager. They both had the rudest attitudes they did not want to replace the carpet. They just wanted to shampoo it. I told him the installer had already done that. The stain was not coming out. Well here is big bad Sales rep Jason talking " well hey Lucas I need you to take that cable off of the wall so they can come and replace the carpet " Well Jason I shouldn't have had to take the cable off cause this was a Sherwin-Williams screw up not mine. I would never recommend Sherwin-Williams to nobody of course they are going to be nice to you when you are shopping but if they mess up...... Big bad hot shot Jason and Raul will be the rudest people towards you you will ever meet. This isn't my first bad experience with them. Now let me tell you about Kevin he tried bribing me with a 12 pack of beer so that I would go touch up my freshly painted walls after the installers beat them up. Really Sherwin-Williams??? Please don't use these guys they will treat you horrible. Jason you owe me an apology and stop thinking you are hot shit cause you are just a pile of dog shit you asshole Fu*k you Jason and you Raul you are almost as bad him

Jason with Sherwin Williams Floorcovering goes above and beyond for the rentals I manage. he is my…read morego to flooring contractor and I couldnt imagine using anyone else. I recommend them to all of my clients and will continue to use him personally as well. single family, apartments, townhomes, etc. Sherwin Williams is my go to for flooring!

I had some issues with paint rebates and was frustrated…read more Stella helped me get credit with discounting items purchased. Monica was very helpful. Especially with finding my door on top rack. She operated a lift, removed (heavy) rehung exterior door from top rack. Overall experience was great. I was extremely frustrated with Lowes before arriving. I am just a DIY but treated me very well. Ive since told my neighbors and friends to go the distance. Twice the distance as HD.

I would have given 0 stars if available. I have never dealt with such incompetence in my life,…read morestarting with the sales rep that came to my home all the way up to the store manager. Back in the beginning of February, I ordered six interior doors and an exterior door. The doors were installed on February 26-27. At that time it was determined the linen closet door was an "in swing" rather than an "out swing". The store was made aware of this, by the installer, on February 26. My salesperson was also made aware. As of April 26th, I still do not have the door. I have spoken to several people including the store manager and assistant manager as well as the installation company; I am so frustrated at this point. This was a very large and expensive purchase and I should not have been the one running after people to get this problem solved. My salesperson was aware of this issue from the get go and should have been on this every single day until the issue was resolved. I will never make another purchase from Lowe's again. As far as I'm concerned, every person I have dealt with has absolutely zero customer service skills and has no idea what they are doing. As I said, total incompetents