I came into this location when I needed to get a paint match with my kitchen wall before renting it…read moreout. The guys that were there were very helpful with my situation and assisted me quickly. They gave me a quick education on the type of paint that I had brought in and what kind of paint you would want to paint in certain rooms (matte vs gloss). Very helpful! Was in there for probably 20-30 mins and got the paint that I needed for the house project. I went to this location during my lunch break back in Jan/Feb.

I love this Sherwin-Williams paint store. The manager, Michael and assistant manager, Max, are…read moreextremely knowledgable, polite, have good energy, and are very accommodating. I had a paint issue and Michael took time from his day to come to my house and see what was going on. They went above and beyond in helping me figure out how to resolve the situation. I couldn't be more pleased, especially in this day and age where customer service seems to have gone out the window. They rock!

I used to buy paint from these guys back in the day. They really know their stuff! I had some water…read moredamage and they got me an oil based primer called Zinnser's Coverstain that sealed it. I used their top of the line Generation in a matte finish. Looked great! I would highly recommend buying paint here. Reasonably priced and a great product!!

These folks care about quality - and service. My Dad and I both own their buildings and couldn't…read morebe happier. I had Donovan and Joseph out this week to move my 12x20 shed into a spot I thought might be difficult. They used a piece of equipment called a "mule" and made the move look easy. They took great pride in their work and had nothing but good things to say about working for Byler. I highly recommend them!

While I was in the area today, I stopped into this paint store hoping to get ideas for my kitchen,…read morewhich I am thinking about re-doing. The store is on a weird tiny side street at Parham and Broad, tucked into an overlooked shopping center... at first I thought it could be a hardware store... but then I saw it was all focused on painting. The layout of the store seems very much like it's focused on contractors, though I was helped by the manager Glen Balke and he said he has lots of retail customers too. The store itself has a small front area for shopping, and then the rest looks like its storage... As the name implies, the only paint they sell is Porter. So in terms of selection, it's not the same as going to Lowes and browsing a bunch of collections. Porter does have a nice display of color choices, and the manager proactively gave me a whole book of samples to take home- which is pretty much a guaranteed way to ensure I end up going back to buy, since I'll be using those paint samples to match up fabrics I'm buying etc. Aside from color choices, they also have tons of painting supplies like brushes and ladders, etc. so handymen and contractors do probably go here to stock up... While I didnt ask for too many details about the different paint types (seems premature since I am not even sure I want to redo the kitchen just yet, and I still have to paint my bedroom) it looked like you would need a sales associate to walk you through the store and explain everything to you- they have a lot of choices and sell a lot of different types of paint that I have no idea what the difference is to regular paint- it's not really that user friendly to shop on your own. But, a sign over the counter listed the promises the store makes to its customers and #1 was that you will be greeted promptly and have a great service experience, which I did. I usually don't like to have help when I shop, but I would definitely come back and let them guide me through buying paint and supplies...

Kathy, the Assistant Manager and her crew are service excellence. We had confusion from our…read morepainter of the brand and finish of the paint needed. The team, who is extremely knowledgeable, helped us get the right paint. We have been going to Spectrum since we moved to Richmond 7 years ago, and are always pleased with the attentive, cheery staff, even when if they are busy. I highly recommend this paint store.

So, I'm a woman and paint stores are not my ideal shopping venue. I was looking forward to…read morechoosing a paint color for our new law office and mistakenly went to Lowe's not realizing that I needed a professional. Thank God that I found Kay at Spectrum Paint! Not sure if she would feel the same way (ha ha)! She helped me choose a paint color, answered my endless questions and the paint looks AMAZING! The Manager, Lynwood, is definitely an asset to Spectrum Paint. I would highly recommend you visit this spectacular team for all your painting needs.

I was working within a tight budget. Brandon showed a selection of tiles that suited me personally…read morewhile still keeping within my budget. The service area kept me up informed of dates I could pick up supplies. Just a great group to work with.

Upon our first visit to Mosaic Tile, we picked tiles and accents for over 10 bathrooms and other…read moreutility rooms. Our assistant helped us make good selections. The story goes sharply DOWNHILL from here. Our 1st assistant quit a couple weeks later. So, upon our next visit we worked with another representative who had to get up to speed with all our selections. We made a couple adjustments with her. A couple months later, when it came time to order all our material, Mosaic called and said they didn't have enough material for 2 of our bathrooms (one of which was the master bath!) Our assistant wasn't available, so we scrambled to work with yet a 3rd representative in an attempt to make suitable substitutions. So stressful. We had a car accident on the way home. In the course of all this turmoil, Mosaic ended up not sending enough material to our job site and they also made an error on one of the accent tiles for one of the bathrooms. As a result, one of our bathrooms looks terrible. By the time we saw their mistake, it was too late for them to rectify. I'd like to give Mosaic the 1 star they deserve. Every time I'll walk into our wetbar bath, I'll cringe and remember how Mosaic screwed up our order. Each person who uses our wetbar bath will hear about how Mosaic screwed it up. SUMMARY: If you have a whole house to order for then do not trust them to get your order correct. You'll probably work with 3 or 4 different people over the course of your ordering process. You'll likely have the same level of mistakes with no accountability. I wouldn't trust Mosaic with an order ever again. The only reason I'm giving 2 stars instead of 1 is that they were nice folks. TIP: Make sure you get a print-out of your order BEFORE THEY START INSTALLATION so you can confirm. Mosaic never showed us our order or asked for sign-off or confirmation. No wonder they made so many mistakes. Really, really unprofessional. *** UPDATE*** Later, we realized Mosaic installed tile incorrectly in every room they worked on. We asked for 1/3 offset (staircase pattern) and got a mixture of 1/2 offset and something else. We reached out to management and received no reply. Updating review to 1 star. *** UPDATE *** Later, we finally received a reply in which we were blown off with no offer to fix anything. Remember folks, get a print-out of your order otherwise you'll be holding an empty bag like us and Mosaic will laugh you off.

This company is horrible. After waiting 6 weeks to receive my product (which I was OK with) for a…read moredeadline, I opened my package and everything was wrong. The pieces were all cut to the wrong lengths and angles and half the pieces were missing. I am ok with mistakes, we all make them, but the real problem starts here. After admitting that they forgot to send half the order for my perimeter of my island and that pieces and angles were wrong they still refuse to refund my money. There was only 1 piece of product that had been cut to the correct length. All other pieces were either too short, wrong angles, or missing entirely. I would be very careful working with this company. They are cocky and accused me of becoming combative only after they were rude to me. If the product had been accurate I would have loved to use them, but everything was wrong. Do Not use this company. They do not stand behind anything they do. Everything was my fault as a customer. Buyer beware!!!

When they were quite slow to respond to before sale questions , I should have know better than to…read moredo business with these folks. I has a couple of post sale questions by e-mail and no reply at all. I bought a 12" x 2" piece of tape with a DC-20 controller that came with defects around the connector for about the first inch.The "Glacier White" looked greenish and certainly not like the photos (the pink image is accurate when off). I was told pre-sale that the gap in the center was 0.001" on my piece it measures 10x more at 0.010." unsatisfactory. On their website they show all of these images of stone slabs being backlight by this product well they must have been taken in the absolute pitch dark. When I lit my piece up using the prescribed 12vDC I could hardly tell it was ON in a normally illuminated room. I switched room light off and then I could see the faint glow I was told would work with a PWM dimmer that we use for LED strips. From off to medium low intensity the strip flashes wildly. My second e-mail asked about returns but when I re-read my quote it saws they don't accept returns. Another red flag I missed. so, I searched e-bay ("12''x2'' 12V EL Tape Electroluminescent Panel Back Light") to see if I could sell it maybe to re-coupe some of my money but alas what I paid $41.56 and $12.75 for shipping sells there (OK it ships from Hong Kong) for $6.55 and $1.50 for shipping and they have a 30 day return policy. I was given average service before the sale and nothing but crickets after the sale. The product illuminated poorly and will only dim partially on the high side by PWM. The gap is way too large for our application. Anyone reading this should be warned, I gave 2 stars only because I partially blame myself for not heading many red flags. I recommend E-bay for others wanting to look into this technology. Learn from my mistake.

I stopped in today for the first time to grab a few misc connectors and clamps to complete a small…read morejob. I'm not a contractor but a DIY home user. It's clear they counter mostly to professionals but my small order did not diminish the great customer service I received. I wish I would have known about Capital Electric before my visit, I could have saved $20 on an online cable order! Will definitely be giving these guys more of my business. (Note: this review was for the Colonial Heights location)

I needed a lot of electrical supplies for a shed we just build on our property. I had seen good…read moreprices online, but couldn't find anywhere local that sold them until I found this place. The prices were amazing. I literally paid $1.24 per foot for the wire where Home Depot was charging $3.78. I saved hundreds of dollars going here. The guys here knew there stuff too. Being a first time amateur electrician I only knew how to run the wire from what I read online. I was also depending on this knowledge to get me through the electrical inspections by Chesterfield County. The sales person, Jeff I believe" was awesome and broke down how to do everything step by step, and even told me all the material I had forgot about. I did everything he said and passed my rough and final inspections with out any problem.