This is going to be very short and sweet. Customer service here is okay nothing outstanding. They…read moreare minimally able to execute on both purchases and orders that require some processing time. What I do find outstanding is their paint quality. For decades I have used Sherwin-Williams paints and even Behr. Paints are not cheap any longer they're pretty damn expensive. I am so pleased with the paint that I got from this company that I am a customer for life regardless of the generic customer service.

The customer service was outstanding! I got greeted as soon as I walked in the door and they helped…read moreme right away. I live all the way in the valley and make this drive every time because of the great service and great paint. I definitely recommend this place to anyone that asks, this is the best store in Albuquerque!

Idk the dark haired guy w the beards name but he sucks. Everytime he is at the cash register his…read moretone ruins the vibe. Its been 2 different times so far. But the young lady and the other guys are awesome.

Absolutely horrible experience with the customer service. I would give it a zero star if there was…read morean option. John was the guy who helped me. I was greeted with disdain and he was yelling at me the entire time. I asked him what the deal was with his tone and volume, he said he was a loud person.. if it were truly a voice modulation problem, I would understand. He just seemed ticked off that I was there, all the while his associate in the back was overhearing the entire interaction and didn't do a thing to interject. This was my first time in the store. Professionalism does not exist at this location. Don't go.

I came here because it was close to my house, I will only go to the other Dunn Edwards up in the…read moreheights from now on. It took forever to get my paint because I noticed one employee (white skinny female with blonde hair) kept "distracting" the other employees from being able to get mine and others paint done. She also seemed to be only friendly with the male customers. It took over an hour to make my paint and and never again will I come to this store. I do not recommend anyone coming to this specific store the moral of this store is very low.

I stopped in here last spring when I was looking for some special metallic paints. Those paints…read morewere not available at the store on Juan tabo but they were available at this location. The customer service person on duty at the time was able to answer a lot of my questions and let me know what was available in the court size that I was looking for and what was only available in gallon size. We discussed what could be ordered and picked up at a later date etc etc. I was then given a business card and told that I could use this card for a future discount. I have bought paints at the other location and at this location I only bought the metallic paints that I came and looking for. Overall, I am really happy with the quality of the paints. At this location I was also pretty happy with the quality of customer service that I received. I would go back again in a heartbeat and I am planning to do so in the near future.

Brand new store in Enchanted Hills…read more Helpful folks, great selection and easy parking I recommend

Super friendly did all new screens and back door screen for our home . Came out great !read more

I visited before making my color, brand & finish choices. The people at the Eubank store were…read morereally helpful and very knowledgeable about paint in general and especially S-W brand paints. I got exactly what I needed and exactly how much I needed!

Top notch Perfect color match…read moreThe only surprise was cost- $70/ gallon for the paint !!

The employees are very helpful and knowledgeable. Tony recognizes me and greets me by name. They…read moreare also quick and efficient. Great place to do business!

This is the place to buy your paint and get personal support/help from the friendliness n…read moreknowledgable staff. We needed help choosing stucco color for our home. They asked the best questions n showed us various colors that would work n meet our HOA policies. Thank you so much for your time, knowledge and customer support.

I have shopped at CPC for over 25 years. They carry universal colorants you can't get anywhere…read moreelse . They also carry Modern Masters Venetian plasters and specialty paints like metallics and pearls. Some big box stores carry a limited amount of specialty paints but Custom paints had them decades before them. As an artist, I appreciate the freedom it gives me to make kind of art I want.

Great service and very knowledgable about paint and finishes If you want Benjamin Moore paints,…read morethis is the place to come.

Knowledgeable, helpful, uncrowded but far from inexpensive. Sure paint, stain, painters' tools, and…read moreother building products can be had for less elsewhere; but you pay for what you get. Avoid the dithering colorists and know-little clerks at S-W Westside consumer-oriented store and shop with the pros.

From the owner: Your local commercial Sherwin-Williams Paint Store in Albuquerque, NM, serves professional…read morecontractors, facility teams, and business customers supporting fast-paced urban projects. Connect with our commercial team for specialized guidance, coating system recommendations, and support tailored to institutional, industrial, and large-scale work. As a reliable paint store near you, we provide industrial coatings, equipment, color resources, and jobsite solutions designed for demanding environments and long-term performance.

I was a customer of Artisans Taos and Santa Fe a few years back, but I haven't been to any of the…read morestores since leaving Taos. Now that I have moved back to NM and live in ABQ, I am elated to have an Artisans Store in my neighborhood. The new owners are super polite. Upon my entry, they gave me a warm greeting. The staff is terrific to work with and attentive. Although the pricing is a bit higher than buying online, the advantages of being able to see before I buy and the convenience of being local outweigh the disadvantages of buying sight unseen. Plus, who needs to make Bezos any richer? I prefer to support local and family businesses whenever I can. Then there's the social aspect of running into other creative peeps! The staff are all artists themselves and are conversant in their individual disciplines. It's too bad there isn't a way to expunge the old reviews that do not reflect the values of the new owners.

I really wanted to like this place because it is the only locally owned art shop I have seen in…read moreABQ. However, the selection was extremely lacking. I found none of the basic items I was looking and had to order everything online from another vendor. I wish they had more products cause I do not like shopping from Michael's and wish there was a good local alternative in ABQ. Overall I would not recommend shopping here.

Now that's customer service. Went in to find a direct to metal paint. Didn't have it - out of…read morestock. What next? The employee gets on the computer to see if anyone else has it. Finds a nearby store and calls to make sure it's in stock. Turns around "here's the location of the store, they're mixing it for you now" That's a great example of customer service missing from a lot of businesses. Oh, when I got to the other location the paint was mixed and waiting for us.

I purchased paint from another Sherwin-Williams location during the 30% off sale. I asked them,…read moreIncase I need more or if paint don't match will I be able to get another gallon at sale price. I was told they would honor the sale price as long as it's within 2 days. Today I stoped by another location since it was on my way home. The man at this location told me that I have to go back to same location to honor the 30% off sale since the sale was over the day before yesterday. Wow, that's not a very good customer service. They could have just take care of my one gallon needs and let me know what to expect next time. I needed more brushes, rollers and primer to cover the unmatched paint that none were on sale anyway but they lost sales on all that because I stoped at Lowe's and pick up the paint, brushes and the primer. Not what expected from Sherwin-Williams.