Bought house paint from Miller 8 years ago. I wanted to do some touch up on a remodel, so asked…read morethem if they would "shake" my leftover five gallon bucket. They not only did that, but transferred the paint to much nicer and more convenient one gallon cans. Fabulous service. And by the way, their paint is great. My house still looks like it was just painted after almost a decade.

I received exceptional service today from a gentleman named Kris (I think that was how his name was…read morespelled.) I came in looking for fence stains to match my next door neighbor's as we share some sections of fencing and I thought it would look nice to have both sides of the fence to match in color. Kris was able to help me find the right color and provided answers to my questions. He even offered to set up an account for me so that when I come back for more stains in the future, they would have the stains in my account for reference. Upon paying for my transaction, Kris even offered to carry the cans out to my car for me. When asked, he said that that's their company policy, which I thought was a very nice touch to their customer service. I'm thoroughly impressed from the moment I walked into the Miller Paint Store on W 11th -- friendly service, top of the line selection (I would categorize it as the Mercedes quality), and the value because less expensive brand might fade quicker and you'll end up spending more in the end redoing the stains in a year or two. Because of my experience, I would not hesitate to recommend this place to anyone looking for exceptional service and paint -- or stains.

Had the deck stain we needed. Even offered to shake it before leaving.Their selection was good and…read moresupplies available for purchase. Good prices on the product

Exceptional customer service!! Went in with can of old paint I needed match made. Corey, the…read moremanager said perhaps still good. Opened can & was, they just needed to mix/ put in shaker machine. Then put in a new can. So nice, they didn't just try to sell me new. Really appreciated. I'll return there whenever I need paint!!

I've used Tommy's so many times and I don't want to go anywhere else!…read more Over the years growing up I would come here with my dad while he was picking up supplies and paint; now that I'm a homeowner I find myself doing projects as well and always order my paint online through Tommy's. Most of the time I order Benjamin Moore online at night and it's mixed the next day noon. Great customer service, helpful folks. One of those rare Eugene business that are familiar, friendly, and have stood the rest of time for a reason.

Before we started going here for our painting projects, we assumed we'd probably get a few things…read morebut get most of our paint cheaper at a big box store. However...it's not that much of a price difference AND the experience, the friendly nature of the people working there and the overall vibe of the place make you want to keep coming back! I went into this dreading anything about paint, but through my own research, practice and talking to the folks here, I actually ENJOY going to the paint store (helps that they have good coffee) now. I think this place is a Eugene gem. I haven't been to many paint stores, so I don't know what my other experiences would be, but Tommy's is just fun and enjoyable (oh, and they have tools and paint things you might not have thought of that can make things easier, and someone knowledgeable to tell you about using it). If you buy paint from them and need it later shaken or stirred (we got some big 5 gallons containers) you can easily just pull your car in up front and they'll come out with a dolly to grab a heavy 5 gallon bucket out of your car and load it after it's been dealt with. While you're waiting you can get some coffee or tea and hang out at one of the color selection tables or on a stool at the front. Top notch customer experience (and I get pickier the more I understand what good customer experience is, online and brick & mortar).

Having heard so much about the evils of this place (I'm from Eugene, home to every Bored White…read moreSavior of Everything), I thought I'd see it for myself. I liked it. It struck me as "TJ Maxx meets fabrics & crafts", though with a notable overabundance of plastic flowers. Not sure what the deal was with that, but you couldn't swing a dead cat without hitting a faux carnation. Lots & lots of fairly interesting trinkets, including huge name-in-lights alphabet letters, decorative mangoes & cheese - now *that's* white - and my personal favorite: the shiny pillows. YOU MUST FONDLE THE SHINY PILLOWS. As for the apparent Christian nature of the chain, it didn't jump out at me in terms of merchandise apart from a selection of surprisingly beautiful crosses (relax, I'm a confirmed agnostic, and I'm not going to shit on someone's parade just to look "cool" for grouches). So why the less-than-perfect rating? Because the people there appear to be assholes. I expect little in the way of humanity from the ill-paid among us, but my one interaction was with an older woman who was openly glaring at me for asking a question... in precisely the same "get thee behind me" manner I received almost everywhere during my travels in Red States. (In case you missed the hint/reference, I'm saying that she was a bitch masquerading as an acolyte of Jesus) But apart from this stupidly contrary-to-Christianity-AND-capitalism attitude, it was a fine experience there. In fact, you'd probably have a hard time getting *any* of the employees to even acknowledge you at all, so no need to worry about forcible conversions or anything... ;)

Called ahead to ask if they had ANY squishes, and was told that they do. we drove half an hour out,…read moresearched the whole store and found nothing. My daughter's birthday is tomorrow and now I have nothing to give her. Thanks hobby lobby!

Look here guys spend your money here cause this is What you get when Zero Stars: you walk into this…read morestore: Overpriced paint, terrible customer service, no manager in store but if he is there will turn around & ignore you when you walk in & no paint just excuses. Ok will call you back in an hour when we get it from another store. No call back nothing. Needed more paint they now don't have anymore oh it's been discontinued. Thank you guys for making me take my business to somewhere else.

I work as an assistant apartment manager and we need paint a lot. Usually quickly too. The customer…read moreservice is just so lackluster and it sucks because this store is so close to our business. The workers were just not very helpful either. Our company will have to take our business else where unfortunately.

Andy Martin is a life saver. He is one of the sales associates at this location and he knows what…read morehe is doing. He saved me from having to repaint 700+ sq ft of fence due to a discontinuation of our color at Jerry's. I will return here because of his service! Thanks Andy!

Andy gave me a great deal! He let me have the paint the day before the sale for sale price. Him…read moreand Andrew both went above and beyond for great service! I will recommend to anyone! I was in the middle of painting and needed more to finish the job. I live in Drain and made a special trip.

Customer service sucked. Would not take the time to search type/color of paint used 2 years ago on…read morenew home. Painter failed to leave any paint for touch ups. Didn't even try to search. Counter person stated his "boss" didn't want him to take the time. Not busy. I was the only one in the store.

Fifty years ago I was new to Eugene and struggling to make ends meet. I had a couple of repairs to…read moredo and showed up at Eugene hardware. Turned out I would need a hammer for the job and I couldn't afford one. I bought the rest of the things I needed and they loaned me the hammer. I still come here because you can't beat 50 years of kindness and excellent service.

Love having a local hardware store in south Eugene. The people are always helpful and I appreciate…read morethat they still sell screw, nuts, bolts, and washers from bins. Their selections is quite good as well. So why the three stars? The restrooms are really quite poorly maintained. The outside of the store is completely covered in spider webs. Just kind of gross. A bit of attention to detail goes a long way.