Shield Storage

3.5 (2 reviews)

Self Storage

Closed • 8:00 am - 5:00 pm

Updated over 3 months ago

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Shield Storage - Self Storage Near Me - Kansas City, Missouri

Shield Storage - Exterior Front - Self Storage Near Me - Kansas City, Missouri

Shield Storage - Inside office - Self Storage Near Me - Kansas City, Missouri

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Diva W.

2 years ago

Shield storage is a good place they are clean the staff is friendly and they can be very understanding and hard time I would recommend them their prices are reasonable and I like them read more

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Victoria V.

3 years ago

Super clean facility! I feel safe leaving my belongings there and have never had a bad experience. The only reason I'm not leaving five stars is due to the monthly rates raised maybe four to six months after I started renting a storage unit there, which was frustrating as I probably would've rented a unit somewhere else for cheaper than the new raised price. read more

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More info about Shield Storage

1226 Chestnut Ave
Kansas City, MO 64127
Northeast
Directions
(816) 688-3388
Call Now

Payment methods

Does Shield Storage take credit cards?

Yes, Shield Storage takes credit cards.

From the Business

Specialties

Shield Storage of Kansas City MO is conveniently located on 1226 Chestnut Ave. This clean and safe storage facility offers ground level climate-controlled units. You can access your belongings 7 days a week. Payments can be made on our website, through the mail or in person. Units can be reserved online on our website. Stop by and visit! Our store manager will give you a tour of the facility and help you decide the perfect unit to meet your needs.

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People searched for Self Storage 1,281 times last month within 25 miles of this business.

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Storage Sense

2.5

(2 reviews)

this place allowed someone to rent a truck under my name. they didn't check their ID to verify it…read morewas really me. U-Haul did nothing about it so I had to file a police report. do not trust this place or U-Haul

Great public storage spot. Best prices that I found in KC. Really nice people behind the counter…read more They rent trucks too. I think you will love this place as it is completely secure and located in a fire proof building. The central KC location has plenty of parking out back and is easy to get into. You can back right up to the rear of the building to load and unload your stuff If you have a truck, a loading dock is available. This is just a great place for your extra stuff. Extremely handy and easy to use.

Atchison Public Storage

5.0

(1 review)

Very nice people and very nice facilities,and pricing. Id highly recommend their facilities for any…read moreof ur storage needs.

From the owner: Atchison Public Storage Provides Warehousing and Storage, Commercial Storage, Resident's Storage…read moreServices to the Effingham, KS Area.

U-Haul Moving & Storage of Power & Light

3.2

(14 reviews)

I think it's easier to manage your reservation through the app, but i prefer stopping by in person…read more I've rented trucks from this location 4 times in the past few years for in town moves. Every person I've worked with has be competent and most are fun! This downtown location is usually busy, but I've never had to wait long. The staff makes check easy. If you drop off after hours, they send you a receipt the next day. Price is better during the week will have the best value.

I recently rented a 10' truck and received an email on May 20 with a pick up address of 1520…read moreLocust, Kansas City, MO. On my pick-up date, I waiting in line for 20 minutes. Once I got to the counter, the clerk told me that I had to pick up the truck at another location (3100 Main, Kansas City, MO). Since I didn't have a car (as I thought I was picking up the truck) I had to take an Uber the other site. When I arrived at the second location, there was another long line (20 minute wait). While in line, I received a call from U-Haul inquiring if I was still getting my truck since I was past the pick up time - the audacity. I ordered a dolley and it wasn't in the truck. I purchased a round lock for the truck and the cashier failed to tell me that it wouldn't fit on the truck's lock, so I had to purchase another one at Home Depot. There was less than 1/4 tank of gas in the truck when I picked it up.

StorageMart

4.0

(13 reviews)

1 star - Because Negative Stars Aren't Allowed…read more I've been renting the same uncovered parking space at StorageMart since November 2022. No roof, no gate access upgrades, no extra services--just a lonely patch of pavement. When I started? $69.99/month. Today? A jaw-dropping $119.99/month. That's a 71% increase for literally nothing new. They love to say, "Storage is a commodity." Sure... right up there with gold, soybeans, and natural gas, apparently. Except those usually come with some tangible value. This? It's a glorified driveway. And the kicker? Their own website is advertising the exact same spot for $94/month AND a free first month for new renters. So loyal customers? Gouged. New customers? Coddled. If you enjoy being penalized for loyalty, watching your bill balloon with zero explanation, and being fed corporate nonsense about "market rates," StorageMart's your place. Otherwise, skip the asphalt tax and find a business that doesn't treat its long-term customers like walking ATMs.

I have had 2 units for over six years and they have consistently been clean, always have flatbeds…read moreavailable, and are especially secure, when I had a problem with someone I was trying to get out of my life having my keys to the unit and code to get in they were incredibly understanding and helped me get into my unit and insure that that person would have no way of getting in and would be alerted if he was seen on the property. The price of the units is well worth it!

StorTropolis Self-Storage

2.5

(4 reviews)

Good facility. Large elevators. Needs larger cards. Staff…read morewas unfriendly and uncooperative.

RENTER BEWARE!!! They will reel you in and tell you one price to get in the unit and then they will…read moreraise your rates over 35% after only 7-9 months...AND, when asked if they can increase at a slower rate since you have been a good paying customer, their answer simply "no" that just what we do with our "Algorithums". now, I am making the decision to find something else. what they are doing is just not right.

Kingdom Movers

3.3

(14 reviews)

So I was scheduled for 9 Am but when I called to ask a question they said they'd be at my home at…read more7:30. They didn't get there until 9:20. Then the head guy left the two guys who spoke very little English packing up my house to allegedly go get gas. He was gone for 2 hours. I literally had to call him when they were done. He thought I was going to wait on him. Nope. I had a long drive ahead of me. I definitely would not recommend them plus they broke the handle on my frig.

This is the worst moving experience I've ever encountered. And I've had my wedding flowers crushed…read more To begin with, the owner asked that we pay him in cash because his business account was overdrawn. Suspect, but okay. We'll help you out. When the day of the move arrives on Friday, March 15th, they were an hour and a half late. I had to call the owner a half hour in to their scheduled arrival time to find out where they were. He said he had personnel issues the night before and hopefully they would be along soon. As they packed the truck, the movers managed to break off the base of one of our nice TVs. As they were loading our 3 TVs, they were pushing and shoving them in. We could hear the squeak of plastic-on-plastic and then the base tore off. They said they could screw it back on by driving bolts through the back of the broken base. Thank you, no. Then, as they were loading our hutch which is a family heirloom, they wanted to place a gliding chair on top with no blankets or anything between. I had to finally tell them to stop and add some blankets. Had I not, they would have left those two pieces to bounce together during transport. Of our two movers, Nathaniel was great. He was upbeat, moving quickly, great customer service game. The other mover was slow, grumpy and overall had a poor disposition. At one point, the second mover decided he would setup our washer without telling us. I don't mind that level of service, but when we walked by, we think he thought we were Nathaniel because he said aloud "I'm over all this s***." That's incredibly out of line and in bad taste. Then, when we tried to use our washer, we discovered it was hooked up incorrectly and our floor was met with a flood of water. The dryer was left for us to hook-up. The movers were also unable to move everything we had. There wasn't much: we didn't even have a LR set or dining room table because we sold them. It was a 3 bed, 2 bath house. This would leave everything down to poor packing. They didn't offer to return to the first house to get the remaining furniture, so we had to get our own U-Haul the next day, costing us an extra $100 to get the remaining furniture. Once the move was completed, we attempted to contact the owner to discuss the damaged TV. No answer. Even though he gave us two numbers to get ahold of him that day, neither us, nor his employees could contact him. We opted to pay everything but $70 pending a callback from him so we could discuss damages. After we attempted to contact him multiple times on Friday, March 15th after the job was completed, we called again on March 16th at 11:25am which was not answered. This is, clearly, within the 24-hour period required on the contract since the job wasn't completed until after 4pm on the 15th. We were not able to make contact with the owner until March 20th at 3:10pm--5 days after the move took place. Once we made contact, he advised that he happened to be on his Honeymoon during that week. Okay, I get that. But communicate to your customers that you will be getting married and then on your Honeymoon, therefore will be radio silent. It's odd that the owner gave us numbers to reach him and then failed to answer them when used. While on the phone, I told him that we discovered that nearly every piece of furniture that wasn't in a box had some sort of damage on it: scrapes, scratches, gouges, and the like. I also reported the customer service issues we had. He requested photos be sent to him and then he would consult a repair professional to discuss repair costs and apologized for our experience and that he would get back to us quickly. We sent the photos within a couple of days on March 25th. I had to text him myself on April 3rd asking if he received them. He stated he did receive them, but the photos look like previous damage. He mentioned he spoke to his two movers and they stated that we "exaggerated" our experience. He states the damages could be repaired with the amount we didn't pay in full ($70). We responded saying that we wanted him to honor his contract agreement that they will pay for damages incurred during the move, but he states he wasn't informed of them within the 24-hour period. While we initially only recognized the TV damage moments after the move was completed, it is unrealistic to expect us to note any and all other damages to communicate to the owner and/or his movers before they left our residence. However, we did note it later that evening and the following day. This is what we attempted to discuss with him within that 24-hour period, yet we were unable to make contact. We are not prone to claiming false damages. There was obviously prior damage on a wooden desk that we even joked about with Nathaniel. At no point have we claimed that damage or tried to scam the owner or his company over it or any other damages. It clearly states in our contract with the company that they "agree to repair, replace, or compensate the customer

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Miles T.

3 years ago

Clean facility and the units appear to be very new. I was greeted and helped by Theresia at the Chestnut Ave location in Kansas City. She was very friendly, knowledgeable, and knew the business inside and out. She was especially accommodating to make a last min change for me when a stored item appeared too large to make a turn inside the facility hall and she quickly found another unit with a safer egress. Only 4 stars because despite the 5 star performance of the staff on location, the numerous phone calls and extra effort required to coordinate with this branch through the larger call center slowed things down considerably. I felt the very capable staff on location was being micromanaged and overworked (just 1 person for the entire facility including front desk, janitorial work and phone reception along with actually handling the units being rented...????) Also they were waiting on a gate repair which remained open, certainly a security issue which I would think should be resolved same day. It was still open 3 days later when I had returned and I'm unaware if it has since been fixed. read more

Ranada Z.

4 years ago

Mrs. Theresa was absolutely amazing hands down best customer service. Went over the policies and rules. Explained everything clear where there was no misunderstanding bout the lease your signing. I need a storage unit fast and called around got high prices all around KC but called shield storage they had exactly what I need at a unbeatable price. Wen I got there i knew I choose the right place to put my belong not only is the place safe it's extremely clean. My experience with this place was outstanding and Mrs. Theresa thank u for making my experience with u guys even that much more pleasant. Would recommend hands down not a better deal!! read more

Jo J.

4 years ago

Our home caught on fire there were a few things we were able to salvage. I one place I knew I could go to get a safe, clean and affordable storage was the Shield Storage. I was greater with the door being opened for me and very friendly staff. Very helpful and knowledgeable. Tarisa was hands down one of the sweetest Reps. I believe this company has ever had. She knew I had limited funds and she was able to accommodate with out sacrificing quality. I have been coming to this Storage facility since they first opened. read more

Amanda C.

4 years ago

This has been such a breath of fresh air! The process to rent, the facility itself and the cost make this the perfect option for me and my husband. They were great to work with and the location made sense. We have been overcharged and mistreated by storage companies in the past and Shield feels like family. The facility is clean, secure and accessible! You won't be disappointed.! read more

Ashley C.

4 years ago

This is the best facility I've been to in the downtown area. The woman I met with was very nice and punctual didn't leave out any details and has a very high standard for the facility. They have a lot of measures to keep your stuff safe and very very great rates. if you want a storage unit I would definitely recommend this one. read more

Simon J. Craddock L.

4 years ago

Spotless facility, well lit, secure and really well managed. I booked online from out of state; Justin also took my call to answer questions. Called me in advance when he hadnt heard from my movers, met them the. locked up my unit. Super friendly team, incredibly professional. I will keep using them and always recommend. read more

Johnny S.

3 years ago

I love thos storage amd would re comend it to everyone it is clean and staff are friendly and helpful our storage teneat johnathan was great and very helpful and explained the storage unit .jonathan was amazing and i would keep commimg here if i need storage.thank you for being so helpful and polite... read more

Victor W.

4 years ago

I am very pleased with shield storage all my stuff is kept safe I have been using shield storage since July 30th of 2022 I would recommend shield storage for any one who needs a safe storage facility to store their belongings read more

Shaun H.

3 years ago

Awesome customer service, Jonathan was very helpful and clear about the lease term etc. There was a question regarding a promotion and Jonathan quickly resolved the issue. Can't say enough about the customer service! read more

Rubysdad R.

4 years ago

This is the best storage place ever I should know I rent them all the time the best one I've ever been at the lady in the office isn't worth a million bucks she rocks the world I'll be here for a long long time read more

Edith S.

2 years ago

I really appreciate your understanding when I forget to make payment on my unit and friendness i get from your employees and the cleaningness of your facility to thank you for everything you have done for me read more

Wymon H.

4 years ago

Great service Verry clean invirment.Theresia a Verry hard worker an Verry good at explaining. I give her a 10! U need to hire more help also.dont run her dwn with the work load read more

George D.

2 years ago

Great service, Good customer service and a very clean facility very secure have used facilities for the past year and don't have any complaints read more