They have an online portal to schedule an appointment and also a handy app. No wait time and plenty…read moreof slots. The front door has a lockbox on it which threw me off in the beginning. However, they are open everyday which is nice. The reception was friendly and also was the nurse who reviewed my injury. The care and concern along with the time spent in speaking with me was so appreciated. The nurse practitioner Tan came and also spoke with me after I got some X-rays to make sure nothing was broken. Everything was speedy and friendly with a high level of care. I asked many questions and they answered all of them thoroughly. I also asked for some ice packs and other questions on care and they provided me with some items to help me along the way. They also printed out some instructions for me. Really nice staff -- capable, considerate, professional. I would absolutely go back and recommend others who need urgent care. Also, within 48 hours i received a call asking for me to check with them. Called the number and immediately was placed through to a person who again verified I was following instructions and doing okay.

I've gone to this location twice. Received prompt attention and got great thoughtful care. My…read moreissues were allergy and wound care related.

EXCELLENT CARE AND ATTENTION FROM MEDICAL STAFF!!! Went in for a possibly dislocated thumb…read more Dr. Livengood was OUTSTANDING! Truly listened and expressed genuine concern while calculated / methodical in her diagnosis. Even offered references to a hand surgeon thereafter. Glad to have found this GEM in the Plano / Richardson area. Wait wasn't too long either! HIGHLY recommend this location, very happy with my overall experience!

DO NOT GO HERE IF YOU HAVE A BROKEN BONE!!! My husband and…read moreson came here when my son fell off his bike and broke his arm. After taking x-rays and confirming the break, they told them to go immediately to the ER, which they did. Upon getting to the ER, and after waiting for 5 hours, the ER dr. was shocked that Make you Well Urgent Care hadn't splinted my sons arm. His break was fairly bad and ended up requiring surgery with an orthopedic doctor a few days later. After seeing an ER dr, they were told all they could do was splint it and give him pain meds and we were to make an appt with the orthopedic dr. Both of these 2 things could've, and should've, been done at Make You Well Urgent Care. There was no need for them to wait in the ER for 5 hours just to be treated with what, we had expected, the urgent care to do.

I've been using Baylor Family Medical for 20 years now for issues great and small. This was my…read moreannual visit but to their new building. It is much larger than the old North Garland facility with what looks to be an emergency center in part of the building. After circling one time to get my bearings of where the clinic area was located I entered. I should say the reason I've stayed with Baylor all these years is personal, friendly service and diagnostic advanced care. So it was good to know progress and growth had not dampened those attributes, but as one should expect- made positive strides in my opinion to advance both service and care with a bit more speed. Being employed in tech I immediately appreciate their use of new "stuff", from the Phone app to the gear they employ for even my simple checkup. Nothing like speed when your waiting on the numbers! Service- It's a big place but after determining where clinic was from the entryway shingle, I was greeted warmly and escorted to the area where my new doctor served. Short wait- very good first visit with "new" Dr- some diagnostic tech and I'm done. While I was out in under 1 hr, even with a meet/greet the new doctor, I felt very good about the visit and Baylor. This was a Friday the 13th visit but I had some lab results on Saturday via the Baylor app and full results with Doctor recommendations Sunday evening. Pleased to say the least - 5/5!

Let me start by saying that I have used doctors in this system for over 30 years. (I miss Dr…read more Hoss.) The doctors, nurses and medical staff working for Baylor are always great. However, BSW is now adding an extra $300 "Hospital Facility Fee" to every doctor visit. My last doctor visit was $300 to see the doctor, $150 for blood tests done in the dr office, and a $300 Hospital Fee. $750 for a single office visit. Baylor is "nonprofit" in the same way the Epstein Class are "taxpayers". (Their CEO made 10 million dollars last year, and nobody on the board was paid less than a million. So...)

Traci Parker was extraordinarily accommodating and knowledgeable. She took the time to address…read moreevery one of my concerns thoroughly. I would return for her and her alone!

I absolutely love this place. I've never had a bad experience. This is where I take my daughter…read moreanytime she gets sick. We've had nothing but amazing doctors! The waiting room is spacious, and they always have something on the TV for the little ones! You're able to register online for an appointment, or you can walk up. I've done both and got seen pretty quickly. When I did a walk-in, I went right when they opened. The doctors and nurse practitioners here are amazing work kids. My little one always opens up to them, and leaves with stickers. Love this place!

This is the best place to go without an appointment... they have an easy check in you can complete…read moreon the web. They have a waiting area, but I prefer to sit in my car and wait for my check in time. The app gives you an estimate of your wait time so it's not a surprise. I've seen their doctors and nurses.. they are friendly and listen to your questions

Got me in right away. Staff was kind, compassionate and got me the meds I need to feel better.read more

I cannot speak highly enough of the customer service and patient care provided by Dr. Quadri. He…read moreunderstand the need of emergency psychiatric care and offers compassionate and attentive care to his patients. I am a licensed mental health professional (LMHP) who referred a client who needed an update on their medication before going out of town. Innovated Minds was able to fit the client in for an intial consult where Dr. Quadri assited the patient with her medication crisis. the client was so pleased with the care they received, they decided to make Innovated Minds their primary provider for mental health needs. As a LMHP, I'm grateful to know of Innovated Minds and appreciate the support they provide my client. I will continue to refer clients who need this type of support to Innovated Minds because I am confident of the level of care and service they are sure to receive.

I love this place, the people are so kind and helpful! I enjoyed so much each visit! The opening…read morehours are fit to my schedule; I don't have to wait too long!

Dr. Syeda is an amazing doctor, she truly cares for her patients and gives them the needed time and…read moreattention. I would highly recommend her.

I have been going to Dr. Qadri for a while now and she is great at listening and giving options to…read morehelp you feel comfortable. She also tells you straight forward plan of action or what needs to be done to improve any health related problems! I recently moved to her richardson location and it's great I love Mai (probably spelled it incorrectly I'm so sorry) the receptionist she has always been the best with communication either on the phone or in person. She is so sweet and hardworking. Always completes tasks. I have been to the Murphy location which is where I started and I am not a fan of the front desk or the customer service there at all. They also did not complete certain Referalls I needed or keep track of the correct updated insurance. It was a struggle to get those sent at first. I had to provide information several times which I understand once or twice but there was always an issue. I recommend the Richardson location and when you have an awesome receptionist it makes the visit so much better! Dr. Qadri is great and I will continue care with her at her Richardson location!

CVS minute clinic was booked so they sent me here. I'm impressed with check-in, wait time and the…read morefriendly and professional staff. I'm from out of town and I needed to be seen immediately for a UTI. This place really took care of me and they took my insurance. Thank you!

went to Richardson CareNow 7/12/25 for a sore throat. Was examined and given a prescription…read more Charged and paid $180. Then 8/5/25 my cc was billed another $180. They are scammers! Thieves and extremely unprofessional. NEVER USE THEM!!

As a healthcare administrator, I understand the importance of having friendly, knowledgeable,…read morehelpful staff at check-in. This place does not have that and is the reason we left before being seen this morning. My husband brought our daughter to have her wrist checked this morning and experienced what others on Yelp have reported, a rude receptionist who was unwilling to help. Do not come here...Make You Well less than 2 miles away on Renner is where we're taking our family's urgent care needs.

Wonderful care and friendly staff!…read more My daughter was in need of an X-ray after a basketball injury, but we were visiting from out of town and weren't familiar with the area or where to go. We checked Yelp and decided to visit this location (which was 15mins away from where we were) based on the 5 star reviews alone-- I'm so glad we did! We were greeted upon entry, electronically filled out the new patient info, then called back right away. The doctor and nurses were very warm and knowledgeable; taking the time to thoroughly explain, diagnose, and provide a treatment plan for my teenaged athlete. I was very impressed by the level of care, cleanliness and customer service provided by this clinic. I hope to not have to visit them again for anything serious, but I'm glad to know that this wonderful clinic exists should I ever need urgent care in the future. I highly recommend this location!

It was easy to book the appointment online on a Friday evening. I didn't have to wait long. Female…read moredoctor was very kind and helpful which has not been my experience with any urgent care in the past.

I feel as though they were practically useless. I came in for a cyst on my knee and they did…read morenothing. They didn't even have a brace to give me and told me to go to Walmart. Like why would I pay for one when you guys should have them here so that my insurance could cover it. I feel like they just wanted me in and out.