They take care of of business. Very pleasant experience. Quick but careful diagnostics with out a…read morelot of bs.

I've gone to this location twice. Received prompt attention and got great thoughtful care. My…read moreissues were allergy and wound care related.

I love leaving good reviews when good care is received!…read more First of all, I scheduled this visit as a sick visit because my ears were throbbing all night, I'm new to this office and wasn't too sure, but when I walked in, the atmosphere was very friendly and well taken care of. They gave me an iPad to check in and do forms, which I love because my hands hurt too and to write most of the time. The process was very straightforward and easy to do! The gentleman upfront was very nice even when they got busy he was still attentive, the nurse in the back was very sweet and friendly, and the doctor was as well. Dr.Livengood explained everything very well and offered a steroid injection to help. Overall, I had a very good experience, not to mention I was seen in a very timely matter and didn't wait 3 hours to be seen! I'm impressed and definitely will be considering making this my primary care doctor!

EXCELLENT CARE AND ATTENTION FROM MEDICAL STAFF!!! Went in for a possibly dislocated thumb…read more Dr. Livengood was OUTSTANDING! Truly listened and expressed genuine concern while calculated / methodical in her diagnosis. Even offered references to a hand surgeon thereafter. Glad to have found this GEM in the Plano / Richardson area. Wait wasn't too long either! HIGHLY recommend this location, very happy with my overall experience!

I've been using Baylor Family Medical for 20 years now for issues great and small. This was my…read moreannual visit but to their new building. It is much larger than the old North Garland facility with what looks to be an emergency center in part of the building. After circling one time to get my bearings of where the clinic area was located I entered. I should say the reason I've stayed with Baylor all these years is personal, friendly service and diagnostic advanced care. So it was good to know progress and growth had not dampened those attributes, but as one should expect- made positive strides in my opinion to advance both service and care with a bit more speed. Being employed in tech I immediately appreciate their use of new "stuff", from the Phone app to the gear they employ for even my simple checkup. Nothing like speed when your waiting on the numbers! Service- It's a big place but after determining where clinic was from the entryway shingle, I was greeted warmly and escorted to the area where my new doctor served. Short wait- very good first visit with "new" Dr- some diagnostic tech and I'm done. While I was out in under 1 hr, even with a meet/greet the new doctor, I felt very good about the visit and Baylor. This was a Friday the 13th visit but I had some lab results on Saturday via the Baylor app and full results with Doctor recommendations Sunday evening. Pleased to say the least - 5/5!

My husband and I have been going to BSW for approximately four years. Our first attending doctor…read moremoved a few months ago. My new doctor is Dr. Figel who is also my husband's doctor. My issue with BSW is their Urgent Care clinic. Instead of seeing a doctor for my reoccurring UTI, I was attended by a nurse practioner. The meds she prescribed was for only the symptoms. Needless to say, a few days later, I wound up at the emergency room at an urgent care. I still have another three days on meds. If in three days there's no improvement, Ill be back to BSW ER.

I absolutely love this place. I've never had a bad experience. This is where I take my daughter…read moreanytime she gets sick. We've had nothing but amazing doctors! The waiting room is spacious, and they always have something on the TV for the little ones! You're able to register online for an appointment, or you can walk up. I've done both and got seen pretty quickly. When I did a walk-in, I went right when they opened. The doctors and nurse practitioners here are amazing work kids. My little one always opens up to them, and leaves with stickers. Love this place!

Everyone was very nice. But... they told me my daughter was fighting off a virus, nothing serious…read more They checked her mouth and said everything looked good. Later that evening / the next day, my daughter's symptoms worsened. I took her to her pediatrician, only to find out the back of her mouth is covered in sores, and she was dehydrated. She has HFM. The doctor here said she didn't have that. Don't waste your time here.

This is the best place to go without an appointment... they have an easy check in you can complete…read moreon the web. They have a waiting area, but I prefer to sit in my car and wait for my check in time. The app gives you an estimate of your wait time so it's not a surprise. I've seen their doctors and nurses.. they are friendly and listen to your questions

Got me in right away. Staff was kind, compassionate and got me the meds I need to feel better.read more

I cannot speak highly enough of the customer service and patient care provided by Dr. Quadri. He…read moreunderstand the need of emergency psychiatric care and offers compassionate and attentive care to his patients. I am a licensed mental health professional (LMHP) who referred a client who needed an update on their medication before going out of town. Innovated Minds was able to fit the client in for an intial consult where Dr. Quadri assited the patient with her medication crisis. the client was so pleased with the care they received, they decided to make Innovated Minds their primary provider for mental health needs. As a LMHP, I'm grateful to know of Innovated Minds and appreciate the support they provide my client. I will continue to refer clients who need this type of support to Innovated Minds because I am confident of the level of care and service they are sure to receive.

I love this place, the people are so kind and helpful! I enjoyed so much each visit! The opening…read morehours are fit to my schedule; I don't have to wait too long!

Dr. Syeda is an amazing doctor, she truly cares for her patients and gives them the needed time and…read moreattention. I would highly recommend her.

I have been going to Dr. Qadri for a while now and she is great at listening and giving options to…read morehelp you feel comfortable. She also tells you straight forward plan of action or what needs to be done to improve any health related problems! I recently moved to her richardson location and it's great I love Mai (probably spelled it incorrectly I'm so sorry) the receptionist she has always been the best with communication either on the phone or in person. She is so sweet and hardworking. Always completes tasks. I have been to the Murphy location which is where I started and I am not a fan of the front desk or the customer service there at all. They also did not complete certain Referalls I needed or keep track of the correct updated insurance. It was a struggle to get those sent at first. I had to provide information several times which I understand once or twice but there was always an issue. I recommend the Richardson location and when you have an awesome receptionist it makes the visit so much better! Dr. Qadri is great and I will continue care with her at her Richardson location!

CVS minute clinic was booked so they sent me here. I'm impressed with check-in, wait time and the…read morefriendly and professional staff. I'm from out of town and I needed to be seen immediately for a UTI. This place really took care of me and they took my insurance. Thank you!

went to Richardson CareNow 7/12/25 for a sore throat. Was examined and given a prescription…read more Charged and paid $180. Then 8/5/25 my cc was billed another $180. They are scammers! Thieves and extremely unprofessional. NEVER USE THEM!!

As a healthcare administrator, I understand the importance of having friendly, knowledgeable,…read morehelpful staff at check-in. This place does not have that and is the reason we left before being seen this morning. My husband brought our daughter to have her wrist checked this morning and experienced what others on Yelp have reported, a rude receptionist who was unwilling to help. Do not come here...Make You Well less than 2 miles away on Renner is where we're taking our family's urgent care needs.

Poor front office experience- time to find another urgent care unfortunately - when you are unwell…read moreyou don't want people talking down at you not to you and demanding completion of registration again (repeat patient but new software) and then also demand the same information in person as well. I would have walked out if I was feeling even a little bit better

I feel as though they were practically useless. I came in for a cyst on my knee and they did…read morenothing. They didn't even have a brace to give me and told me to go to Walmart. Like why would I pay for one when you guys should have them here so that my insurance could cover it. I feel like they just wanted me in and out.

This drives me crazy it's not just this location but pretty much every medical office. You arrive,…read morethey make you jump through hoops, fill out paperwork which they should already have because they should be part of BSW, nobody else here & you wait forever in the lobby. They finally ask you back, the medical asst asks you all the same questions you just answered on the paperwork! Why do you have to answer it all again? Then they move you to another room & you wait! Why do they does this to patients? Staff & Dr very nice sure they have no control over check-in process but is very frustrating!