dr. v is great and her staff is too. they got me in same day. wait was not long and care was top…read moretier!

Actually deserve a zero. I am very disappointed with Dr. V assistants. They all need to go back to…read morewhere ever they got their training and get a refund because the unprofessionalism is insane. I've been a patient for years, and they never answers not even their answering service company. I need refills on prescriptions, and they are not available. The only thing I can do is look for another PCP. I like Dr, V when she's there, but that's rarely.

Very great staff in the art of customer service. Dr. Daris was a great listener, and extremely…read moreskilled in comforting the young patient while communicating with the parent. Marissa, at the front desk was a true joy in her bubbly personality and ability to assist in navigating the parking set up and teaching a great grandmother in her use of the mobile app. Outstanding team!

From the Front office to the Doctor who cared for my daughter , I was put at ease . Doctor answered…read moreall my questions and concerns. Very pleased

I would not recommend bringing your children here. The front office staff is extremely rude. I was…read morewaiting over two weeks for a referral form to be sent for my daughter. I followed up with staff from this place and from the office manager to the medical assistants and even to the NP the ball was dropped. I then finally got a call from the NP and the tone of her voice was extremely condescending and she was in a rush to get off the phone. My experience here was not favorable and it's sad bc it's pediatrics. I will be switching my children to a better suited provider.

Dr. Lara was absolutely the best pediatric doctor we've seen. After moving to Houston and…read morerestlessly searching online for pediatrics, a few moms in a mom group referred me to her and I'm so glad that we ended up going with her. I'm extremely satisfied with they care she gives and the care the staff members give as well. Rest assured mommas that she will answer any and all questions you have and give you the best way to go about whatever problems our trouble you are facing. Sadly we had to move out of state but anytime we're going back to town, i definitely will be going back to her, if the occasion should arise.

My kid came home from school, as my Nana would say, "exploding out of both ends". I waited…read morethinking it would pass. By 6:45 I was beyond worried and his fever had dropped to 96 degrees. I always heard that a low fever was much worse than a high fever. I called the doctors office and they asked how long until I could get there. I said about 5 minutes. They said come right away. We were in and out by 7:15. Both me and the kid felt better right away. Hooray, he is not dying. Just some mean stomach bug. I feel silly for having freaked out. But seriously, no 6 year old should have to suffer through that. Poor thing. Dr Cook is not our normal Dr, but he made my kid feel comfortable. He picked up on the cues I was sending him that my kid is capable of making decisions on his own and that he could really talk to him about how to treat himself. I really appreciated that.

I must piggy-back on what Rene mentioned about Dr. Cook's staff…read more Dr. Cook is part of a group of physicians. And while, all of them are phenomenal-- their support staff is less than average. They are RUDE on the phone, and do not practice any type of customer service or satisfaction. It can become a pain when you have to deal with this, anytime you need an appointment.

Have been taking my kids to this child clinic for over 3 years. Always so easy to communicate with…read moredoctors and the kids. I drive 45 minutes just to come here. Love knowing we can go here and be treated like family.

1 star because it's the lowest I could give. This place is beat down and dirty, some fresh paint…read morewouldn't hurt this clinics budget. Beds are falling apart. I don't know how on earth this place was packed upon my arrival, because to make matters worse the wait is horrible and the staff working there has nasty attitude. I've been here for an hour now, a whole hour past my appointment time. Some "nurse assistant", if you could even call her that, named Celine, had the nerve to say to another Nurse assistant, in the most annoyed tone, that I have to wait because they're busy and this place was no fast food restaurant. She was annoyed because every 10-15 minutes I was asking how much longer I had to wait. Another receptionist had the nerve to say that just because I had an appointment didn't mean I had to get seen, since they were taking walk ins and who ever got before me was going to be seen first. What type of BS is this? Why don't they warn patients parents in advance, when we schedule the "appointment". There are some of us that obviously have work to get to and it's exactly why we make an appointment, so we could be seen in a timely manner and go on about our day. The same way they need to clock in on time, the rest of us need to clock in on time too. When this Celine person took my girls in, (70 mins later) I told her in a kind way that I had over heard what she said and I didn't appreciate her attitude, and she just put her head down and said "yeah I know mama". Not so tough in my face. Also I don't know about everyone else but I'm a professional and I like to be addressed by "Mrs. Marin", not "mama". They got my name right there on the chart. This staff needs to be retrained. Or complete fired. They're so incompetent.

I moved to Austin so I no longer see Dr. Kovacs but seeing the negative reviews for her being fully…read morebooked 3 years ago (not a reason to give someone 1 star, Jesus Christ), I decided to leave a review. Dr. Kovacs changed my life. I had stomach problems all my life and it got to the point where it was affecting my education because i was missing so much school. My two previous doctors refused to test me for anything and blamed my stomach problems on nerves, even though I was doing well in school despite being absent so frequently. I finally switched doctors to Dr. Kovacs and, for the first time, i felt listened to. She tested me for multiple things and gave me confidence that we would find the source of my health problems. Turns out I have celiacs, an autoimmune disease where my body attacks itself when I ingest gluten. I had absorbed that i was just an "anxious person" and i would have carried that definition of myself as truth if not for her. With a relatively minor dietary change, i was able to get my normal life back and finish school. I am still angry at the incompetence of my previous doctors, but also forever grateful for having Dr.Kovacs. I still recommend her whenever one of my Houston friends is looking for a primary care physician. Thank you, Dr. Kovacs!

I LOVE, LOVE, LOVE Dr. Kovacs. She is an awesome doctor, very attentive, communicative and…read moreextremely knowledgeable. ... but, her staff takes her down a couple of notches. I don't think she is aware of how difficult it may be to reach a live person at her office. i have been seeing her for almost 15 years but considering changing doctors because of her staff. They are the WORST I've ever had to deal with and Jack is top of the list! I've had friends who also see and love Dr. Kovacs but they also complain Jack is sorely lacking in communication skills. I've had to leave numerous VMs and ONLY after leaving a rude message, does he ever call me back. Just another one of those milennials that don't know how to treat people and these are PAYING PATIENTS! WTF??? If he's ever replaced, i would come back to Dr. Kovacs.

I was a patient of Dr Medley's for many years while living in Houston. Outstanding care is provided…read moreby this doctor. I wish I could still see her today, but too many miles between us. Love you Dr. Medley!

Month after month we have to deal with the receptionist's demeaning disposition when we call in for…read morea refill. Today, happens to be the last day of my current refill and I have yet again been delayed in getting refilled since receptionist can't read a calendar to determine when my last refill was. So as it stands now I have no refills and no medicine because of this terrible service which now places us at serious medical risk. I hope the doctor actually reads this and can see how allowing staff to treat patients this way violates their oath to do no harm. My advice, train your staff to listen rather than blindly brush off your patients. Feel free to reach out to me and I'll happily give you details if you're interested.

Pure Pediatrics has been the biggest God-send for our family. We are absolutely obsessed with Dr…read more Alex. He is knowledgable, caring, well-connected with specialists, and always willing to listen or answer panicked facetime calls after hours. Samantha and Leslie (the medical assistants) are always friendly and accommodating. Children's illnesses are always unpredictable, concierge medicine is the best defense against that. Dr. Alex is truly an angel and I couldn't recommend him or the practice more!

Absolutely love Pure Pediatrics. I have a 2 year old and a new baby, they have both seen Dr. Kelly…read moresince they were born. We interviewed at a lot of pediatrician offices before we went with pure pediatrics. Dr. Kelly listens to every question we have and is very thoughtful and patient. Our appointments are always on time and they are extra long. We love the peace of mind of having a Dr. in our back pocket since we can text her directly anytime we have an issue. We love all the nurses and staff too. It was important to us to find a pediatrician that truly cares about our family and our children's health and we have found that in Dr. Kelly.