May is delightful, friendly, knowledgeable and helpful. Her spirit is contagious, making it a…read morepleasure to do business in the Encino store. Whatever your painting needs, Dunn Edwards Encino will serve you well. Highly recommend!!

The service by that Asian/black older lady was very unprofessional. Last week kept trying to rush…read moreme to pick a color for my sons room. I ended leaving and looking for another store on my phone in my car. I then see the same "manager" smoking with a man waiting for her in a big black truck. I was shocked to see that she just rushed me out to smoke with her husband. Very unprofessional.

Great customer service. I ordered the wrong paint. Moises…read morehelped me get the right one. A local store like this is the right place to shop.

Came in to pick up a few paint samples and had some questions. Evan was very helpful and answered…read moreall my questions. He even gave me great suggestions and helped me figure out the colors for the walls and cabinets. Thanks Evan, you're awesome!

This place is amazing! Great customer service. Will definitely be going back here for future…read moreprojection

I've been coming here for years. They have everything you need to paint. It looks like all the…read moreprofessionals shop here. I only come when I want to change the color of a room in my house. Which is fairly often . the quality of paint is good and the price is reasonable.

I called the store to ask if they could match a nickel-sized paint chip for touching up a wall. I…read morewas told yes. I then asked what the smallest container size available was, since I only needed less than a tablespoon for a few touch-ups. I was told the smallest size was a quart. When I asked about the cost, I was told it would be $11. I went into the store yesterday, and they told me the paint chip I brought in wasn't large enough to match. Since my apartment complex purchases their paint from the store, I asked if they could look up the formula and mix a quart based on that information. They were able to do that. However, when they rang up my purchase, the total came to $37 instead of $11. I was surprised and said, "I was told it would be $11," to which the manager responded, "Oh, did you want a sample?" "When I called, I asked what the smallest amount would be to get a paint match. I was told a quart" The manager replied, "The samples are the same size, a quart, but the sheen won't match. Did you want a sample?" I replied, "I need the paint to match the existing walls, so if the sample won't match, I need whatever paint will match." I left with a quart of paint for $37, and felt taken advantage of as I paid and walked out of the store. I'm still upset about it. On the plus side, the two men were both friendly and attentive and focused on providing the correct paint that would do the job, and I must say the paint is a perfect match. However, I felt duped. I was told the nail holes would not be deducted from my security deposit, but because of one faulty Command strip, the one that pulled a nickel size chip of the paint with it, I felt it needed to be touched up in that spot. I don't think my deduction would have been more than $25-$50, and now regret that I didn't just leave without the paint. I resent when I am quoted one price and then charged a higher price...in this case 236% higher than the quote. I have already told several people what happened, and my lesson learned is to confirm upon arrival at the store the quoted price for the product.

Ask for Giovanni, ordered a gallon of paint It was ready…read morewithin minutes. Awesome customer service. For sure recommend this place because of him

Great little spot. They didn't have what I needed today because what I need it today was something…read morevery specific. But it seems like they would normally have what I normally need which is a variety of things, but just not today Because what I needed it was so specific that I would not blame anyone for not having specifically what I need because it was so specific. Trust me. Nice guy working. Greeted me and tried to help me - but like I said before - my needs were too specific today. Maybe a sandwich will help me in the meantime. Thank you

The place is packed to the brim, a bit chaotic. Totally local hardware store vibes, they'll…read moredefinitely help you find what you need, pretty hard to find anything without their help is the problem. Some areas are in desperate need of some organization, old stuff and one off items are sort of just all over the place. They have a lot of stuff crammed in there, so it's "well stocked". A person dedicated to cleaning up the shelves would do this place some real favors. Prices seem about what you'd expect - Not cheap, not expensive. Nice to have this place within striking distance.

Hiring Asia S. for Dunn Edwards' in-home color consultation was the best decision we made! She met…read morewith us and patiently discussed our needs/preferences. Then she visited our home to help us visualize some of her suggestions. This was the key that helped us clear up some of the doubts that we had while we were attempting to choose color schemes on our own. I highly recommend this service! You're going to spend a lot of time and money on home improvement... hire a pro to guide you through the decision-making process and avoid common pitfalls.

They are always helpful and knowledgeable. I am just in there occasionally for touchups, but my…read morecontractor insists on Dunn Edwards. This is the best paint you can buy!

So far I've been to Catalina Paints in Northridge, NoHo and Canoga all locations are awesome! Very…read morehelpful and always make it happen! They appreciate their customers and I appreciate the Catalina Paint Fam!

I was trying to support a small business by coming here, even though the prices are a little higher…read morethan Home Depot etc. and they are nice enough... that said, RUSHED over there because they said they closed at 4pm - got there close but definitely before 4pm and doors were locked. When they came to the door they said they had already closed everything down and sent me to Lowe's. Appreciate them telling me where I can go, and get that I was cutting it close, but also kinda weird small business practice to close early and send customer to Lowe's on a Saturday? Just be careful and give yourself PLENTY of time.

Top expert service. Kind staff. Knowledgeable. The garden section is like a boutique, a treat to…read morevisit. Nice close parking, not WallyWorld massive parking lot. Also, the staff helps load your car if needed. Also staff is a healthy range of ages, so there is some one for everyone. Good old time classic hardware store feel. Love it!

In some ways it's kind of a blend of a nursery & general store in addition to being a hardware…read morestore. They are extraordinarily well stocked. I even picked up birthday cards here. I love that they're a catch all! At check out I found dog treats, cbd, cards, soaps, etc. lots and lots of variety! I bought some of the most gorgeous coordinating large pots a few years back. They were so different, geometric. When we've come they've always had helpful staff. Their paint mixing guy is knowledgeable. Their staff in the garden section is as well. It's a very convenient store right off Ventura. And the size makes it much more navigable than Home Depot!

Good people.. great paint. As a contractor, I appreciate knowledge of product and fast service…read more They never fail to please. I highly recommend them.

For a first time home-painter, I'm thankful I came to this location to select paint. Didn't need to…read morewait long before Jose came to assist me with picking stuff out (he was with another customer when I first walked in). He helped me understand the different paint sheens, types of stains, oil vs water based, etc. and was patient and friendly. I ordered 5 different samples and they were mixed up quickly, in and out. Would definitely recommend this location to any customer, especially first timers that aren't 100% sure what they are looking for!

As the saying goes, you get what you pay for. Their prices might be a little higher than other…read moreplaces but they will take care of your needs and will give you quality product so you won't have any headaches down the line. I have tried other paint stores and almost all of them are crooks and give you false product. Not here at Annex , they are straight shooters and will not cheat you Thank you

The staff were incredibly kind and helpful and were able to match the blue color of my older…read moreCorolla exactly. Thank you for great service at a reasonable price!