Our motor home had issues with a new starter. That someone else installed. Whe we arrived in Carmi…read moreour MH would not start. Terry came out and identified that one connection was loose and a nut was missing. He finger tightened the loose connection and the MH started. When we were ready to leave I tightened the loose connection and no start. Gary came out to look at it and said he would send out a mechanic in the morning, Terry came out and tighten the connection so we could start and drive to the shop. When we arrived Terry helped us park and fixed the problem and an additional small item. These folks are professionals and while they don't offer mobile services the aided us. If you are in the area and need help go here!

Thru AAA, their tow service picked up up last night broken down on interstate traveling out of…read morestate and towed our sports/performance car 55 miles to a shop. Very personable drive and knew exactly what he was doing, on a scale of 1-10 for experience, he is a 10++! I you need tow services, this is the go to place. Thank you for taking such good care of us

Every body is great . I have been doing buying vehicles for about 15 years now and never have had a…read moreproblem. If you get behind they will help you out as best they can. They did for me..Go check them out see for your self. You will be happy.

This is the worst car dealership I have ever done business with. I had a vehicle with them for…read morealmost 2 years. In that time: 1. They repossessed my car on "accident", that's right! I received an email saying my payment had been refunded. I called to ask about it and the receptionist told me they had not received my payment. Everything was straightened out after I showed them my receipt from the day I paid, along with the email that showed them refunding my payment (over a week after I had paid it) they said they didn't know what had happened, but they would WAIVE the repo fee. Ummm, pretty sure they should have been delivering me my car with the tank full of gas they used to drive it. 2. I made a payment online. A few hours later I checked my bank account and see that they double charged me. I called to ask about it, the woman who normally does online payments was not there. She had left for the weekend. So I had to wait 5 days before MY $275 was refunded to me. And the woman who normally does the online payments is the owners daughter. 3. They repossessed my car AGAIN. Not because I was behind on payments, because there was a lapse in my insurance coverage. Which again, there was NOT. I had switched insurance carriers, and at the time the switch occurred, I was getting medical treatment and physically unable to use a phone... So I called them the day I was released from the hospital because I had messages to call them. When I call they say they have repossessed my car AGAIN! This time while my fiancé was at work with it. I told them my situation, and asked if the repo fee would be waived if I showed proof of the insurance. They refused. I called my fiancé bawling my eyes out, so of course he called them and made a scene. Yes, that was stupid, I know. But he was worried about me. The owner himself decides to call ME back and not only call me an asshole, but refused to waive the repo fee, and also refused to fax or email me the page of the contract that states that they will repossess my car without proof of insurance. This was my first experience at a buy here pay here lot. And it will likely be my last. As for Willis Auto Sales, I'm going car shopping today. And I'm hoping to drive my new, beautiful, car that I will not purchase from the rudest, most injust people that I have ever met, right back to Willis Auto Sales and retrieve my property from my vehicle, that I technically still own for another 15 days until the next payment was due!

Salesman Brandon Mahon is a very nice young man. making sure we were happy with our new jeep we…read morebought from him. He answered all our questions. Above and beyond. Kim

Great experience through the whole buying process. Highly recommend salesman Max Junkman!read more

Very easy to deal with and great job on my old truck & GF's SUV…read more Certainly would recommend them anytime.

I got ceramic coating done to my 2018 Toyota. It's better than I expected. You can actually see…read moreyourself in the finish. It is better than whenever it was new. Even the plastic is outstanding. It is well worth the money I spent.

I went in for a diagnostic on my transmission and all it cost me was 5 canned goods. Jeremiah took…read moreamazing care of me and my car, explaining everything in the process. I fully believe they had my best interest in mind. I will be recommending them to anybody who listens, and taking any future vehicles to them!!

I was having issues with my 2008 Range Rover transmission and went to a Paul's transmission local…read morerepair shop who referred me to Mitchell's British Automotive. I went to Mitchell British Automotive and met Ian Mitchell who is the President, such a wonderful person, friendly, and very honest. He looked at my car and told me he would reset my computer in my car to resolved my problems. He did not even charge me, what shop does that these days. His service guy Ignacio was very friendly and helpful. If I could give 10 STARS they deserve and will be bring my car back for any issues with my vehicle. THANK YOU IAN

Isaiah was amazing. He helped me out of a real jam and gave me quote on the spot . He had…read moreamazing customer service and really took time to listen and help . He and Kenny Kent will be my go to for all collision fixes #loyal. Mark

You want to trust the folks that fix your car? You want quality service at an affordable cost?…read moreThen, go see Muffler and Auto Express. I have been there several times over the years. And every time, I am more than satisfied with the work they do. I will always remember the first time I went there with a muffler issue. And the mechanic (maybe the owner?) showed me what the problem was, told me my options, and asked me what I would like to do. That impressed me. And the job was top notch. Honesty. Expertise. I highly recommend this local business.

Not the same with Danny Hayes being gone ! Danny was the Leader, the glue, the Honesty, the Talent…read moreand the great Customer Service Director,,,, not nearly the same !

Their salesman Stew lied straight to me and my wife. The sad thing is the the things he lied about…read morewouldn't have been a big deal except for the fact that he didn't lie just once but several times. When we bought our vehicle there were a few things that we wanted taken care of. These were simple things, we wanted the front driver side wheel bearing checked, a new wiper blade on the passenger side. And since the car was dirty on the inside,we asked for it to be detailed. That's it! Seeing how we gave them $17,000 in cash it felt like we were just pushed off. I'm a man that still believes that if you promise that you'll give me something for a fair price, and not only was it written down but with a hand shake it's a contract. Well I guess not! In short. I'm not saying don't buy a car from them just have everything done that they promise before you leave because they WILL NOT do it ever once you do. No matter what they promise you!!

They help my husband get the truck he wanted. Great people to work with. Ask for Shawn Ruiz he will…read morehook you right up