Waterside Painters - Service Review (Contractor: Anderson Elmore)…read moreI am writing to formally express my deep disappointment and frustration with the work currently being performed at my property by Anderson, a representative of Waterside Painters. This experience has been extremely unprofessional, unacceptable, and distressing--especially considering the investment I've made in trusting this company with my home. First and foremost, Anderson arrived each day well after 11:30 AM and came completely unprepared. Despite being a one-man crew (which in itself is not an issue), his lack of preparation and professionalism severely affected the quality of the work. Basic precautions, such as covering security cameras, newly installed windows, and a brand-new $25,000 air-conditioning unit, were ignored--resulting in overspray and paint damage to these high-value items. We had a clearly written contract, which reflected our verbal agreements and expectations. Prior to the job's start, I reiterated and clarified what was expected. Despite this, once the project began, Anderson began disregarding the agreed scope of work. Not only did he attempt to increase the cost midway through the job, but he also refused to complete several tasks we had discussed and agreed upon. To make matters worse, he refused to correct the damage he caused. A few specific issues include: Paint sprayed over security cameras and windows. White PVC fencing stained with paint and not cleaned or protected. Incomplete and inconsistent use of the agreed-upon paint colors (I selected four, was told only three could be used, and in the end, only two were applied). Refusal to repaint or correct the areas that were ignored or improperly completed. Because of this negligence, I am now faced with additional unexpected expenses: Replacing or repairing multiple security cameras. Possible replacement or restoration of affected windows. Removal or replacement of damaged fencing. Additional labor to correct the poor paint job, including hiring an electrician and other specialists. What is particularly upsetting is Anderson's dismissive attitude and unwillingness to take responsibility for the damage caused. He showed no urgency, no care for detail, and no regard for protecting my property. Every day was a new excuse--he constantly left the site to purchase basic supplies that should have been prepared in advance. It was clear he was Googling how to do tasks on the job, rather than arriving with the expertise and tools needed. After revisiting some of the reviews posted online for Waterside Painters, I now question the authenticity of several of them. I recognized photos of homes supposedly completed by Anderson, yet I have confirmed that some of those projects were not actually done by him. This entire situation has left me feeling taken advantage of, disrespected, and genuinely hurt. I cannot help but wonder if I was treated differently because of who I am. I was transparent, professional, and clear in my communication from day one, yet what I received in return was subpar workmanship, broken agreements, and blatant disregard for my home and property. To move forward, I am formally requesting the following: Replacement or full reimbursement for the damaged security cameras. Cleaning or replacement of my PVC fencing. Reimbursement or correction of damage to my windows and air conditioning unit. A fair refund for the incomplete and unprofessional work, so that I can hire qualified professionals to restore my property. This situation is beyond a simple customer complaint--this is about accountability, respect, and professionalism, all of which were clearly lacking throughout this experience. I hope Waterside Painters takes this matter seriously and provides a resolution promptly.

I contacted Waterside Painters for some drywall finish work and painting in our condo. Anderson,…read moregot right back to me, gave us a reasonable estimate and proceeded with the work right away. Professionalism, quality & fair pricing, I highly recommend Anderson & his company.

Wakefield floors promised to fill in holes and treat stains in our hardwood floors but did not keep…read moretheir word. The job was finished early but the quality was poor.

Wow. Where to begin. My job was to refinish about 1500 sq feet of previously laid engineered wood…read moreand lay 1500 feet new oak flooring and then to sand/stain it all, including stairs and bannister. While initially being impressed with Wakefield's sales pitch and promo, his actual work and his crew leave much to be desired. The least issue was the job went from 2-3 weeks to nearly one month, during which the whole time we were forced to vacate the house. But from day 1, the installation crew, whom are all temporary hourly workers, were unprofessional, slow and extremely messy and dirty, both in their work and the manner in which they cared for my house (leaving exterior doors wide open, food and drinks all over and mess in bathroom). It took them over 2 weeks just to simply put in the floor and then they rushed through the finishing, the sanding and staining. The sanding is very uneven, mainly rough all over with some smooth patches, they left sand swirls in the wood and left worn through patches throughout the flooring despite having a ton of excess new wood that they took back with them. When the staining was getting done( they stained and finished polyurethaning in 1 week flat) they complained that the earlier delay was our fault so now the rushed through. The owner advised us that staining the floors, stairs and bannister is like 'artwork'. He neglected to tell us, his art is more abstract than real. They got more stain on the white walls, steps, bannister, and spindles than they did on the floor. There are green??? Spots in the stain, there are splotches of stain all over and there are stain drips all along the edges. While I will and honestly admit that overall the floors do look better than the yellowed wood floors that they started with, it became readily apparent that Wakefield flooring were not prepared to undertake a 3000 square foot job and in any event are not the professional wood flooring company they want to portray but rather a rag tag group of day workers, claiming to be 'artists'.

Riverview Painter -- Highly Recommended…read more Nick was absolutely the right man for the job. He was a one-man show, and his work ethic really impressed me. He took his time and did everything the right way from start to finish. On the first day, he washed the home. The next day, he carefully fixed all the cracks. Then he painted on the third and fourth day, and the results were amazing. I could tell he put real care, pride, and quality into every part of the job. I am truly amazed by the work Nick poured into my home. If you're looking for someone reliable, hardworking, and detail-oriented, I highly recommend Riverview Painter.

Nick did an awesome job on our house - price was great as well! I would highly recommend him!!read more

From the estimate to the install everything was smooth. LJ, Larry & Willie went above & beyond on…read morethe install. Great attention given to trim & detail work. Made some subfloor repairs for a very reasonable price. My house looks great

Family business that runs like a well oiled machine. From the first appointment with Eddie (on…read moretime, reasonable estimate, great selection of products) to completion with Larry and crew, everything went smoothly. Kept in touch throughout process and completed the project well ahead of time. They treated our home and possessions with care. We were more than happy with the whole process. Highly recommend.

Outstanding Service as they did a carpet repair for me which you can't tell was done at all. Dean…read moredid a great job and Mr Wolfe is very fair and has a great business. Would recommend to anyone who wants carpet or a repair.

Watch out!!!! I spoke with Larry the owner about getting a quote for replacing the carpet in one…read moreof my customer's stores. He was very nice and told me his top guy, David, would take care of it. After two weeks elapsed, no quote. I called again and spoke to Larry and he told me the quote would cost $100 and if I needed verification that he had liability insurance, his insurance company would charge him $100 to provide a copy of the certificate of insurance. I spend my days hiring subcontractors all over America to do maintenance work on retail clothing stores and I have NEVER seen an insurance company charge for a copy of an insurance certificate. This company is shady and I strongly encourage you to look elsewhere.

Very impressed with Kat Stucco. We were told by another workman that we needed our home…read morere-stuccoed. Derik came out today and inspected our home. He was honest and forthright and let us know that the cracks were seeing were our home settling and that all we needed was a paint job. Our stucco is fine. I shudder to think the expense we might have incurred had Derik not been so honest. Beyond impressed! And he was extremely friendly! If we ever DO need stucco work, we will certainly use Kat. You should, too!

Let's start by saying I needed some cinder block and stucco repair and found them on yelp. When I…read morecalled I spoke to Barbara on the phone, very delightful, and sweet and scheduled me for an estimate. I have to say it went downhill after that!!!! I took off work to make sure I met Hugo at the given time which was a Monday morning at 11:30. 9 minutes before his arrival he texted and said can I reschedule for next week?? Unfortunately I told him NO that that wouldn't work as I had openings where windows were removed and I didn't want the rain to come in. He then responded ok can I come later after 2:00?? Anxious and needing it done quickly I said yes that works. Went back to work and came back close to 2:00 and this time I didn't even get a text or any communication as to why he was a no show??? I had to reach out that evening when I realized he wasn't coming and once again he rescheduled. He finally showed up and spoke with my contractor and said he'd have an estimate right away, next day. Once again the guy dropped off the face of the earth and even after texting him countless times he has NEVER responded!! Do yourself a favor and go with a more reputable company that values there customers time and money.