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    Shiny Coats Pet Grooming

    4.3 (10 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Shiny Coats Pet Grooming

    Bath and groom only

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    Valerie G.

    I have a mini golden doodle, just about 1 yr old. Tiny tiny dog, maybe 10lbs. I've been taking him to different salons trying to find the best fit as far as who can cut his hair and trim his nails the best. You'd be surprised that there are places that do not know how to cut mini doodles hair and just shave all the way off. Shiny coats does do a good job at cutting hair and trimming nails. I'll give them that, however - they will take advantage of you on price if you are clueless like I am. I was paying $20 plus tip to have his nails clipped when needed, and then $125 plus tip to have him groomed when needed. My mom pointed out that $125 is way too much to be paying for such a tiny dog. So, I then confronted them, with my mom, on the price. It was then that I learned nails are included in grooming - so right there I'm double paying. For a whole year, not one person there told me there that nails are included in with the grooming. And then - on top of that- a grooming is $95, not $125. They try and tell me that my dog is matted and that they have to charge more for that. I'm sorry, but my dog was never matted. I have plenty of pictures and brush his hair daily. So - owner be ware. They will try and take as much money from you as they can. Will not be going to Shiny Coats anymore. Now on the search for a

    My dog after a grooming day

    Horrible experience for my dog ! Sent the picture for the owner saying I don't want the person who handle it to work on my dog anymore .. she accused me of doing this because of hair tie and canceled all scheduled appointments! . Horrible attitude and work

    Rocco all clean with his bandana!

    I'm glad I decided to try Shiny Coats! The owner was really nice and responded quickly. Not only was I able to make an appointment for my Rocco (due to a cancellation) the day after I called, his appointment wasn't very long! I expected a four hour window because that's what I was used to going to PetSmart, but nope! I was able to pick Rocco up after about an hour and a half. He smells so clean and we love the bandana he received! We will definitely be coming back.

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    7 days ago

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    2 years ago

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    2 years ago

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    3 years ago

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    7 years ago

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    10 years ago

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    Scrub A Pup

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    From the moment I stepped inside Scrub a pup, I felt comfortable and impressed by how clean the…read moreplace was and how kind and welcoming Melanie at the front desk was. I had never been to a self service grooming place before and it was a pleasant surprise. They are so accommodating and helpful. the rooms to wash and then dry your pup are fully stocked and very clean. We will definitely be back! Definitely worth the money!

    I brought my mini Aussie here because I couldn't find any open self dog wash services open on a…read moreSunday closer to where I live. I'm used to paying $20 for a self dog wash. So, I was not too thrilled to pay $35 instead. That being said, the owner, Cheryl was wonderful and gave us excellent customer service. Our dog has a lot of fur and she waved the $5 fee for that. Although, like I said before $35 for a self dog wash is a lot of money. Most places only charge $20-25. So, to then try to charge fees on top of that seems excessive. The pros though are that there are little massagers you can use on your pet while you dry them after their wash. The washing station is in a separate room than the drying station, which is different from other self dog washes and one could view this as a perk. A personal loofah and cotton swabs were also provided for our dog during the process. The owner let us take our time during washing and drying. We never felt rushed at all and our dog was adored the entire time and felt safe. I'm not sure I'll be back because of the cost, but I would recommend coming here if you live in the area!

    PetSmart

    PetSmart

    (82 reviews)

    I had a very disappointing experience with the grooming front desk at PetSmart in Chelmsford. The…read morestaff was dismissive and unhelpful, and communication was poor. The interaction was so frustrating that I left without receiving service. This location fell far below expectations, and I hope management addresses the issue.

    Never bring your pups here. 3 weeks ago I called and asked for a manager of the grooming dept to…read morecall me before I went and made 2 appts. The following day a "manager" from Chelmsford store called and I asked point blank will you handle a 100 pound dog with a muzzle that can't be removed. Answer- yes muzzles happen all the time, manager was pleased with me being upfront. I said so his head will not be touched. Response we can work around that. But since we are booked so far out put those in the notes when you make an appt. I did that in great detail only to find out day off appt no one reads any of that. I never got a call ahead or reminder of the appt I made 3 weeks prior. Unacceptable.I brought in my first dog 1030am signed all the forms for both dogs and was told I would get a call for the muzzled dog shortly his appt was noon. 10 mins of noon no call. I walk in with him and am immediately man handled by an ignorant manager who has no care in the world to be proactive in preventing an aggressive incident. She told me to remove the muzzle. I said no way. Do you not review appts on new dogs ever? No. I said give back my other dog 1.5 hours after he was handed over they had done nothing to him. I offered to pay and was told they don't want my business. 2 dogs needing to be groomed 30 weeks a year, Petsmart, this is your loss. Get retrained and fire your managers.

    Shiny Coats Pet Grooming - groomer - Updated August 2026

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