Fatima and Lizeth were great. They did a thorough and efficient job, and were flexible with us.read more

Absolutely love these cleaners! Yulie and Seydy came yesterday and they are so efficient, flexible,…read morepolite just an all around awesome team 100% recommend!

Project: to fix my home irrigation issues. My three main points:…read more1 - Fast response - while others offered me dates 2 weeks in the future, J&J was onsite in 2 days. This is a huge difference in my book. 2 - They did a complete rebuild of my 24 year old home-made irrigation valve box, which we discovered had been built with inferior grade tubing. The new system is more streamlined, rugged, and puts out more water on all circuits. 3 - And maybe the most important, they came in WELL under my estimated budget for a project of this scope. BONUS - Jon (he's one of the J's) is a straight shooter, super honest and professional. Strongly recommend.

John can't bother to call and say he was going to be late. Just left us hanging waiting hours for…read morean appt. He has a robot answering service which handles nothing. You can't get ahold of anyone and you go around in circles. This level of non-care tells me to go with someone else.

Always very communicative, and flexible. Very prompt, and helpful when asking for specific deep…read moreclean items.

Couldn't even hire them. They have a confusing and rushed onboarding process where - get this -…read moreYOU supply a description of what you need - and THEY give you a quote that DOES NOT include what you asked for. Then they give you add-ons - for extra fees - for things that were in the original request - a request that was created using THEIR FORM! Here we are chatting and I'm on the verge of hiring them - and they have no self-awareness - no understanding of what it's like to communicate with their confusion machine. If there's confusion in the sales process, there will certainly be confusion once they land in my home. Yelp provides this form and then relays it to the vendor - and it's evident in the job chat. Very confusing that a company wouldn't know how Yelp works when they use it regularly for their business.

I reached out to this company with a full explanation of what my office was looking for, a one-time…read moreclean for a small commercial office space with a specific date for the cleaning. After setting up a meeting time, and a walkthrough, I was told I would get a quote the same day (because I was in a rush) I however, did not receive it until the next day. The quote was based on nothing that I asked for - instead, they gave me a breakdown for a yearly estimate. Then when I asked for clarification (because I wanted a one-time clean from the start) I was met with confusion and aversion. I was told very limited information about hourly pricing (which changes during business hours) but they would not explain ANYTHING to me. I was told they no longer have availability for up to 3 weeks and that they don't have a daytime crew. None of this was told to me at the beginning or else I wouldn't have wasted my limited time trying to work with them.

I'm a total neat-freak and love to clean, but when a recent home remodeling project put a layer of…read moredust of literally every surface and item in our house, I broke down and decided to call in help right away. I called at 8 AM on a Saturday and immediately set up an appointment for Tuesday. The communication was quick and thorough. The cleaning team showed up early and called to see if we were ready for them. They totally covered the place, top to bottom! When it's your own home, you know every little nook and crannie and they got them all, including a complicated art installation covered in dust. Super impressed with the job and worth every penny! Will definitely use again and refer out to friends.

Customer friendly and highly experienced professionals. Personalized and high quality services…read more Great value at competitive prices.

The Key People has been consistent in their services for my company for over 4 years. The cleaners…read morehave always been friendly and thorough. I appreciate the good communication and positive attitudes that I have experienced when calling the company. Great service all around!