Dr Jane is amazing. She is very thorough and instills confidence in her decisions. She hasn't…read moresteered me wrong once. I trust her...and thats saying a lot for me.

I have extreme anxiety when it comes to doctors. I feel like in my 28 years of life I have never…read morebeen taken seriously, and my health has never been a priority to the nurses and doctors I've come in contact with. I was just another number. All of that fear and anxiety went away with just one visit to Heath Texas medical group. From the kind and welcoming receptionists to nurse practitioner Stephanie Munoz. The experience was amazing! Stephanie is kind, caring, and from the moment she walked in and introduced herself I felt like family. We talked about every concern I had in depth and she took every concern I had very seriously. From sending the referrals that I needed to typing up the clinical notes that I needed for Medications, she covered all of the bases. Please please please take the leap, don't be afraid to put your health first. Come see Miss Stephanie Munoz and her amazing team at Health Texas Medical Group ASAP. You will not regret it! You are not just a number, you're a human being who deserves to be in the best of health. Thank you for reading!

EDIT: I'm updating my review because I booked the appointment anyway. Despite the weird interaction…read moreI had over the 25-dollar late fee, I was reminded of how the staff at the Westover Hills Clinic are some of the most professional, hard-working, and kind people. They have consistently provided superb service and follow-through, so I recommend this location to anyone who is looking for a PCP. ORIGINAL REVIEW: I missed an appointment due to an emergency, called them beforehand to let them know, and they said it would be enough since it was an emergency. Called to reschedule, they said I never called so I'd have to pay. Asked them to check their system, they didn't find evidence of my call. I called back to reschedule again, the said they found the notes in their system, but I'd have to appeal formally. I asked them what proof was needed, and they said I'd just have to make the claim that I had emergency surgery. So I asked what's the difference between now and then, since I had already done that and what would constitute as proof to waive the fee. They couldn't really answer, transferred me to billing and billing said they couldn't do anything, I'd have to talk to the practice. I asked billing to get on the call with me and the practice, and they said they would, but they did a simple transfer instead. When I finally agreed to pay and appeal later, they didn't have the appointment I needed. One big circus, wasting everyone's time, over 25 dollars.

It's so impossible to find a decent GP in this city. I live 5 minutes away from this office, so I…read moredecided to make an appointment as a new patient with NP Ellis for a general checkup. I really like NP Ellis and I liked being able to get my blood work done in office. However, the front desk staff were rude and unorganized. They tried to charge me for someone else's appointment while checking out when I'd already paid, and were pushing their paperwork towards me. I figured this was just a bad day for them or maybe they were very busy. A few months later as an established patient I needed an appointment due to an injury. I'm not kidding when I say I spent over an hour trying to get ahold of anyone from the office. There is no way to make an appointment online, their website says to text them during business hours but they don't reply. I left messages, I stayed on hold... I will say when I finally got to speak with someone she was super friendly and helpful (I believe her name was Carla) and she set me up with NP Greene as Ellis was booked. I absolutely love NP Greene! She really listened to me, had a reasonable approach to my problem, and even sent medications to my pharmacy to help with my issue. I felt like she tackled every avenue and was very thorough. So naturally I'd love to see her again. Had a cold about 3 weeks ago and thought I'd try to get in to see her, called the office, texted, never heard back. Now I'm trying to make my annual appointment, and can't get anyone to answer. I leave a message, they say they'll call back, they don't. Seriously, what kind of office is this?!? If I were a provider working here I'd be pretty mad that my patients were being ignored and unable to even schedule an appointment with me. I am going to continue to try to book an appointment to see NP Greene because I really did appreciate her care, but the scheduling department is in desperate need of an overhaul.

This doctor's office is complete shitty operations don't think you can call if you late and they…read morewill still take you.!!!! they were refused to see you even if you're one minute late and if you call, don't think that that makes it OK I do not recommend ever to anybody!!!!!

Dr Vosberg is the consummate professional. His training and credentials are excellent and bedside…read moremanner very courteous and warm. He always looks you in the eye and communicates effectively. He spent significant time with me explaining tests and treatment options. The office is meticulous about cleanliness and well organized. Follow up care and communication is excellent. I received notice of lab results immediately as they became available. Communication to other physicians was quick and follow up was thorough. I would highly recommend Dr V and his office staff for you and all your family's medical needs.

Dr Kayser is a Very knowledgeable , thorough , caring physician who listens to his patients, spends…read moreextra time discussing with his patients his findings , and treatment plan with clarity and confidence of an experienced physician . He is an excellent physician with a superb office and clinic staff .

Dr. Kayser is very thorough, but also personable. I'm very glad I was recommended his name…read more The only downfall is that it's crazy hard to get appointments and even a person on my phone at times

Dr. Igun pacifies his patients and don't fully treat them. All he knows how to do is refer them to…read moresomeone else for care. He us just "skating" by as a doctor, while leaving the real practicing to someone else. He listens to your heart with his stethoscope and sends you on your way. Do not trust your health to him! His care is questionable. And, his back office staff is incompetent. As, an Internal Medicine physician, you would think that he can cover a wide range of illnesses. Boy was I wrong. Toni Gibbons

Dr. Igun is aa phenomenal doctor. He's been my doctor for 3 years now and I appreciate his bedside…read moremanner. He makes sure to listen to your issues and concerns. He also refers you to the best doctors, he knows that can help you with your medical issues. His staff is always friendly and kind and most of all patient.

I do not recommend this location. Our experience was horrible. I took my dad in because he had been…read morehaving black outs and vomiting. When we arrived they made him wait in the car because he has "covid symptoms". 1) not everything is COVID related ..I hate when that is the answer to everything. 2) When a patient tells you they have been fainting, WHY would you send them back to the car, wouldn't you want to take them right away???? We were seen by Dr. de Sequera. During the exam, he heard people singing 'Happy birthday' to a patient. He then chooses to open the door in attempt to join in. How unprofessional is that? He literally had my dad on the exam table. This place has terrible customer service! My dad is terribly dehydrated and they sent him home without giving him an IV. He fell during one of his blackouts and cut his eye, they didn't even check for a concussion. On top that that..they didn't explore his stomach pains any further and ruled it food poising. Additionally, we got a second opinion and it turns out that he did In fact need an IV and an exam of his head! You're better off self medicating than getting the attention you need at this location.

This was an unexpected visit to this Well Med location. My father fell at home and this is the…read morelocation where he comes for his medical needs. The waiting area is spacious and pleasantly decorated. Luckily there was no one in the waiting area when we arrived. The person at the desk was very polite and friendly with my dad. He was taken in immediately and was seen by the PA, as that is who covers on the weekends. He was in the back for a while, but eventually came out looking in better shape than when he went in. We were all grateful for how the staff took care of him. A huge thank you to Well Med.

Dr. Wiesenthal was recommended to me by someone in the medical field as empathetic and…read moreunderstanding.  I had high hopes that I was going in to see a doctor who would really listen and be able to help me.  Unfortunately, the disappointment that I felt was so profound that it has taken me nearly 8 months to wrap my head around it. Like some of the other reviews caution, you will spend a good amount of time in the waiting room.  I told myself that this was because Dr. Wiesenthal really takes her time with each patient.  I looked forward to my time with the attentive doctor. My time with the attentive doctor went like this: Me: Describes a symptom I am experiencing. Her: Hands me a business card referring me to another doctor. Me: Describes a symptom I am experiencing. Her: Hands me a business card referring me to another doctor Over. And over.   I left with 6 business cards, no discussion on what might be going on with me,  no clarification or insight into my symptoms,  disappointment, and a ton of questions.  One thing that Dr. Weisenthal did offer to me was a printout of the manifestation of one of my symptoms. But she never gave it to me. As I was checking out, she walked out of the back room and I said "Excuse me" in an effort to ask her about it. Her retort: "You'll have to schedule another appointment  of you want to ask me any other questions." As you would imagine, I have never felt more devalued, ignored, degraded, and looked down on.  If that is the sort of treatment that you're looking for in a physician, give Dr.  Wiesenthal a try.   If that's not what you're looking for, stay far, far away.

At first at I've had to wait for a month and a half to see for the first time Dr. Wiesenthal, we…read morewere changing doctor from another bad experience with someone else,I thought when I arrived to her practice, Dr. Wiesenthal and saw award for "most compassionate" This is it!! I found her, I found the right Doctor but unfortunately not. First time she run some tests as a general routine, the second time we went we waited long time in the room more like 45 minutes,( we got there on time for our appointment )and she showed up for just 15 minutes total, our appointment was at the same time for me and my husband, (as per our request), but in 15 minutes, just 15 minutes for two people with different questions and health concerns???, ( not enough time for either of us) she left us with the assistant for further questions. That same day I did a follow up tests results consult visit to not to waste time TRYING TO GET A HOLD OF SOMEBODY ON THE PHONE FOR MY NEXT VISIT, to my surprise the tests results took a month and a half to come in, ( very weird and too long for simple routine tests) and to my other surprise one of the assistants called me to give me the tests results of my husband and my self, the wording of this person lets say she is not a doctor to deliver news, was awful, we got really scared of what she told us, she said it very alarming and harsh, and when I got scared I ask to talk to Dr. Wiesenthal, but she said I've had to make an appointment for it, I asked her more questions about my husband and myself results and she said that Dr. Wiesenthal asked her to call us and give us the results,that's it !!! THAT'S IT???? and that she could not answer any other questions, apparently Dr. Wiesenthal was too busy to deliver such delicate news, needless to say Iwas saying ok i still have my follow up appointment with her on Friday, which I had to cancel because I had a back prodecure that same day, so I called them to let them know and reschedule, TO MY SURPRISE !! I WAS TOLD THEY COULD NOT RESCHEDULE ME AND HUBBY UNTIL I PAY MY OUTSTANDING BALANCE OF 220 USD EACH!!! I was whaaaaaat! My health insurance should covered that, so I called my health insurance and they've told me that the doctor wrote the wrong code word, that she only had to change a word in it and they will cover everything, since then and after 4 weeks I've have been trying to get a hold on the phone with any human at the office but answer machine is all I've got, my hubby went to the office personally, and the receptionist said that Dr Wiesenthal is in charge of the charges and money and that she will return our inquiry, STILL WAITING ... ALMOST 5 WEEKS AND COUNTING, WAITING FOR THE DOCTOR TO CONTACT ME. Of course, I've been billed for the total amount to my home but nobody including Dr. Wiesenthal seems to care tu return any of my multiple phone calls, also in the mean time I needed to see her for new concerning symptoms about my health, BUT APPARENTLY IF I DONT PAY WHICH I'HAVE BEEN TRYING, SEVERAL TIMES, SHE IS NEGLECTING ME AS A PATIENT. LAST TIME I'VE CHECK DOCTORS TAKE CARE OF PATIENTS FIRST NOT ABOUT MONEY FIRST... I f you need proper care, I suggest go to another doctor, I don't know who gave the "Most Compassionate award" to Dr. Wiesenthal, but for sure they should review their standards to extend such an AWARD, or at least talk to some patients before giving it away. Hope this helps !!!

They require you to come in every 3 months or they hold your thyroid refill hostage. If you only…read moreneed to go in for your yearly checkup and lab work. This Doctor will not be a good choice. Only very sick patients that are willing to come in every 3 months. Very rude and unhelpful office staff. And Doctor Sanjay Kumar is very condescending if you are healthy and would like to only come in once a year.

I don't know where to begin. His front office staff never answers the phone. You can never schedule…read morean appointment without being several months out. He requires you to come in every time you need a refill even for standard medicines that you are required to be on. when you send him bloodwork and report from the specialist showing what he needs to refill his still wants you to come in so we can charge our office visit. and if you ever need to speak to him directly, that will never ever happen. this went on for over a year with us before we decided to sever the patient doctor relationship since on the scale of one to 10 I've graded one from my personal experience. The worst part is when I shared my personal experience with the front office staff. They didn't care if I would share this publicly, nor did they care enough to get the doctor to call me back to discuss my dissatisfaction.

Poor communication..have to go through a CSR before talking to doctor .. when the office of the…read moredoctor finally calls back - they take another message for the doctor .. and forget referrals .. they try to steer you to their own doctors , when I clearly wanted my own doctor in network..

I recently received a letter from Gonzaba Medical Group stating that they were reorganizing patient…read moreloads to better serve all patients. Unfortunately, my longtime primary care physician of many years was among those affected, and I was reassigned to a pool of seven different doctors. After my appeal to remain with my physician was denied, I decided to give the new system a chance. However, when I called to schedule an appointment with one of the assigned providers, I was told the earliest available appointment was December 2. If the purpose of this reorganization was to improve patient access and care, my experience has been the exact opposite. I even reached out to a patient advocate hoping someone would recognize the impact this has on long-term patients, but I was simply told that patients are free to seek care elsewhere. It is disappointing to see patient-provider relationships that have been built over many years dismissed so easily. Continuity of care matters, and telling loyal patients to find healthcare elsewhere is not the level of service I expected from an organization that claims to prioritize its patients. Shame on Gonzaba Medical Group for handling this transition in a way that leaves long-time patients feeling unheard and undervalued.