1. Shoalnook Cabins

1. Shoalnook Cabins

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Galena, MO

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Shoalnook Cabins

3.0 (4 reviews)
Closed • 12:00 pm - 12:00 am (Next day)

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Holiday Inn Express & Suites Harrison

Holiday Inn Express & Suites Harrison

(16 reviews)

$$

Stayed one night at the Holiday Inn Express & Suites Harrison while visiting family in the area,…read moreand this was a very solid stay. The room was clean and had some nice features. I especially appreciated that the outlets were located in convenient places around the room, which makes a difference when traveling with phones, chargers, and devices. The air conditioning worked very well and kept the room comfortable all night. The common areas were also clean and well maintained. The lobby had a welcoming feel, the indoor pool area was bright and inviting, and the breakfast area was organized and easy to use. Breakfast was decent, and I was pleasantly surprised to see they offered a turkey sausage patty in addition to the regular breakfast items. One thing worth noting is that they no longer keep coffee makers in every room as part of their sustainability policy. Instead, they offer fresh coffee in the lobby 24 hours a day. It means a little extra walking, but the sign explained that it is part of their effort to reduce single-use waste, which I can appreciate. Also, the front desk can provide a coffee maker if requested. The only minor issue was that the downstairs beverage machine did not have a water option because that feature was broken during our stay. Overall, this was a clean, comfortable, and dependable overnight stop, and I would definitely stay here again. 117 Highway 43 E Harrison, AR 72601

The staff was very friendly with providing more towels for my family, my dog, and I. The rooms were…read moreclean and the breakfast was hot with lots of variety.

Marriott's Willow Ridge Lodge

Marriott's Willow Ridge Lodge

(85 reviews)

$$

We are staying at Marriott's Willow Ridge, Branson and our 1-bedroom is immaculate, well organized…read moreand has a roomy patio!! We've enjoyed the activities of the area even with the inclement weather and the wine & beer tasting ! The Activities Director, Massimo organized the activities well and took time to talk with us and Michael greeted us at the front desk and was thorough and pleasant in preparing important information and answering questions for us!!!

I'm a longtime Marriott loyalist, but this stay at the Marriott Vacation Club in Branson, Missouri,…read morewas one of the most frustrating experiences I've had with the brand. Short Version: If you are staying for a short time period avoid the "timeshare treatment" and fees. The housekeeping and room size won't make it an enjoyable experience. Book a true hotel that can help make your stay comfortable. I booked a smaller room directly through the Marriott website for a 3-night stay. Knowing the room type, I specifically called ahead to confirm we would receive daily housekeeping. The representative assured me we would get what they called a "daily tidy" service. After the first day, we returned to an untouched room. When I called the front desk on July 17, 2026, I was told they only offer every-other-day service and that the "daily tidy" description was "misleading" (their words). They clarified it was simply a limited clean every other day. At that point, it was too late to change anything, so we made do. The next day we returned around 3pm hoping to nap and shower before evening plans. The room was exactly as we had left it. At the front desk, staff explained they have until 4pm to service rooms and prioritize checkouts over stayovers. While I understand operational realities, I was surprised and frustrated that nothing had been done by mid-afternoon. The same associate I had spoken with the day before rolled her eyes at me, which only added to the poor experience. No one seemed to view this as an issue worth addressing. I asked if they could at least bring fresh towels to the door so we wouldn't have to vacate the room. Shortly after returning, we received multiple phone calls from the front desk and a housekeeper knocking--disrupting our attempt to rest. When the housekeeper arrived, she only had one towel initially. She later returned with towels but no hand towels or washcloths. By then it was too late for any meaningful tidy. The room also had a persistent musty smell, likely made worse by damp bath and beach towels hanging to dry. As non-timeshare guests, we expected standard Marriott service levels rather than reduced attention. We didn't stay long enough to use laundry facilities or most amenities, but the pools appeared well-maintained and the game room was clean. Unfortunately, those positives couldn't make up for the core failures in housekeeping and guest service. Over the past few years I've been shifting more toward Hilton properties, which have felt more dependable and consistent. Every time I give Marriott another chance, I end up disappointed. This was the lowest-bar experience I've had in a while: I simply wanted basic daily tidying and towel service so the room wouldn't smell musty. Even my younger children, who don't travel with us often and loved the big pool, thought the overall stay was disappointing. I waited for a manager follow-up or even a simple morning check-in from the front desk, but nothing happened. It seemed the 4pm deadline was all that mattered. I hope Marriott Vacation Club reviews these processes. Housekeeping communication and service standards need clear improvement to match the brand's reputation.

Quality Inn & Suites - Stains on sheets

Quality Inn & Suites

(11 reviews)

There could be a lot of improvements. I understand over a year ago a car drove thru a section of…read morethe hotel and broke thru the water main etc. So yes I feel bad that they have had some hardships but they reopened the hotel before they should have. I am handicapped and I need to use an elevator, stairs for me are extremely difficult. Besides trying to carry a bag or two I also need my cane so climbing stairs is hard. We get there and the first thing is we do not have an ADA room and our room is on the second floor and the elevator does not work. My husband wanted to leave but it was after 10 pm and I was exhausted. The gal at the front desk was the only working employee when we got there. Kelly (her name) was trying to sign in so she could print up a receipt and she cannot sign in because she does not have a sign in number, name or whatever. She then has to proceed to call her manager who she manages to wake up from a sound sleep. It makes absolutely no sense to leave an employee alone and not give her the tools to do a good job. She was embarrassed that it took her so long to do something simple. Anyway, Kelly carried my bags upstairs which was very much appreciated. We were at one end of the hallway and I took my ice bucket and came and off I went. I kept seeing the vending sign with the arrow. I finally get to the end and there is another vending sign with an arrow pointing down the stairs. Wow was I . Kelly asked if there was a problem, I explained what happened and she promptly came upstairs and got my ice bucket and she brought me ice. Had it not been for Kelly we would have left. The final straw was wanting to take a shower and I couldn't because I couldn't step over the tub. These problems are the reasons I only gave it 2 stars. If I could give stars for your customer service at the hotel I would have given 5 stars. By the way your coffee in the morning was undrinkable

-- The Staff Deserved Better Coworkers (Specifically: Cleaning Staff)…read more Let me paint you a picture. Sticky carpet. Stained sheets. A towel in the shower that appeared to have been there since the Clinton administration -- stiff, yellow, and aggressively crunchy. Tub with yellow spots. A cigarette burn on the toilet. Wet shower curtains that felt like a dare. Oh, and ants. In the room. A whole situation. The breakfast bar was an act of optimism. No hot food. Minimal fruit. The coffee was so weak it was basically a rumor of coffee -- a vague suggestion that somewhere, at some point, beans had been near water. The pool: closed. Now, here's the twist: the STAFF was wonderful. Warm, helpful, genuinely nice. They are carrying this entire operation on their backs, and they deserve support staff who actually clean things. Bottom line: cute idea for a hotel. Needs a deep clean, a new coffee ratio, pest control, and possibly an exorcism for whatever was in that shower towel.

Shoalnook Cabins - fishing - Updated July 2026

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