I hadn't been to Fleet Feet in years! I was shopping with one of my (adult) daughters and she…read moreneeded a new pair of athletic shoes so we came here. I don't remember the name of the gal who helped us, but she was great! She was very knowledgeable about the various brands/styles they carried. She was also friendly and personable. My daughter was asked to do something on two pieces of equipment (for lack of a better word). This gave the staff member information that helped her narrow down what shoes would be best for my daughter. There had already been questions asked about what the shoes would be used for, etc. A few different brands and sizes were brought out and tried on and walked around in. Pros and cons were discussed and a shoe was chosen. A lot happened while we were there, but it didn't take a long time and things kept moving. We were never sitting there waiting for long periods of time. I've been to buy athletic shoes at another well known store and the process takes entirely too long. I'll try Fleet Feet next time!

Great service, and attention to detail. They perform a gait test to analyze your walking pattern…read moreand sell insoles that are fitted for your needs. The staff is also extremely friendly and helpful. Shout out to Travis!

Just got done visiting this location. I had the pleasure of working with my Jaclyn and she was…read moreAMAZING!! For years I've despised running. Recently I've wanted to increase my cardio. I have to run for my job and I don't want to be the guy who is "in shape" but can run 1/4 mile without dying . With that being said, I despise running because it kills my feet. So I decided to get fitted at this location. Jaclyn was a pro and have 4-5 pairs of shoes in front of me within 5 minutes. She had me stand on their 3D scanner, walk on their special pads, and walk so she could see my steps. She was a real pro. Than came the shoes. She got 4-5 pairs out, helped me get them on and off and had the patience of a saint. Granted I was pretty easy and fast, but I could tell she was ready to help me all day if need be. 18 minutes and she had me in the perfect shoe....unreal and I'm beyond happy with my purchase. Thank you so much to this location for having such great employees. Value here I felt was really great. She also pointed me towards the shoes I NEEDED and not the ones that were the newest or most expensive. She only even asked for my opinion, and gave facts about the shoes. Not once did she give her personal opinion; because like a pro, she knows everyone's feet are different. I 10000000% recommend this place!!

Mimi and the rest of the team at Big River Running are great!…read more My wonderful wife and I visited, looking just to get me a new pair of shoes, to replace the last pair I also found at Big River. We left with much more - inserts that should help me, especially during soccer, a pair of shoes for my wife that have her excited about how well they fit and perform, and a couple other Christmas stocking stuffers. Beyond the high quality shoes, we have a better understanding of our feet... my heel has been a bit tight the past few weeks and I have found a few stretches that help it loosen up. Mimi also shared how the plantar fascia works and how the inserts are made to provide mid-arch support that should help me - I look forward to the inserts working. Thank you for the insights and help today, Mimi! Thank you, Big River Running Company!!

Had a lift put in my left heal of my work boots. Really nice work, good price , and ready when…read morepromised. I will go back gladly.

It's a challenge to find a shoe repair shop these days. I'm an era of fast fashion, things are no…read morelonger made to stand the test of time. They are meant to be replaced after they get a few miles on them. I broke a heel on a pair of boots I'd only had for a year or so. They definitely had more life to live. I stopped into Aaron's shoe repair hoping to having my boot repaired. The turn around time is about a week. And I got my boots back better than new. The heel had been replaced and the scuff on the fire engine red heel had been touched up as well. I'm looking forward to wearing them again soon! Just a side note, I will be bringing my Birkenstocks in the spring. To re-sole them is approximately $70 which is half the price of a new pair.

My old Merrill's were ready to be replaced so I hopped on over to the Merrill Outlet. They have a…read moregreat selection and get ready for this, associates that actually know what they're talking about. Dan and the tall bald guy with the tats couldn't have been friendlier or more helpful. The product makes you want to come back, their associates make you want to come back to this store. Well done!

I went in on impulse and walked out with 2 pairs of shoes. Buy one get one half off, but no…read morereturns. The staff member was nice and reminded me about the bogo deal when I was about to buy only one pair. Bogo sales are final, but he provided a gift receipt when I told him the shoes were for someone else who doesn't make it out there too often. The person loves the shoes, but due to a foot issue, they were a little tight on her, so she actually came to the store and moved up a size (and had to pivot to different colors) on her subsequent visit. I'm so glad the employee offered the gift receipt. Had he not, we'd be stuck with some shoes that couldn't be worn and we'd be reluctant to try the Merrell Outlet again. Now we're fans!

Love the variety and selection. Prices are great and service is good. Basically, if you're…read morewilling to look for yourself and try on your size, you can get quality shoes for half price! Huge selection of name brands and excellent prices.

Today my 19 year-old granddaughter and I (68) were shopping for her shoes for prom. As we were…read morelooking, a woman employee very literally snarled at us, "hey, you two can't have drinks in here." I was holding a capped, almost empty bottle of water, and my granddaughter had a soda. While I can certainly understand that drinks can spill and inventory is expensive, I did not appreciate being spoken to like an obnoxious 12-year-old. I responded that my money could be spent elsewhere, and left. I will NEVER shop in this store again. While the loss of one customer probably won't matter, I will certainly go out of my way to tell my story to everyone I know. I literally want nothing from this complaint I simply wanted to vent about this woman's hateful behavior.

I had no idea this store carries a wide selection of narrow shoes! I have been struggling for…read moreyears to find sandals to stay on my narrow feet. Now, I finally have cute ones thanks to Marmi! I used to think this store was for older women, but that is not the case. They have very stylish options for all ages. I'm so happy to have discovered this gem of a store! Customer service is off the charts great. It's local too, so definitely support them : )

I just had the most unbelievable service imaginable. I was trying to place an online order but…read moreneeded help with checking out. I called the St. Louis store and Lamont, one of the managers spent eighteen minutes on the phone with me. I'm in my vintage years and easily challenged when it comes to IT. This gentleman treated me with the same kindness and patience that one would treat a loving relative. By the end of the conversation, he had helped me get five pairs of shoes at clearance prices. I don't get to St. Louis often but whenever I do, I make my way to Marmi's. What a great way to have ended this day. Extraordinary customer service still exists. Thanks again, Lamont.

I took my elderly mom shopping for new shoes here because this brand is one of the best fits for…read moreher feet. We were greeted promptly by Alicia and by the time we left, she was our new friend. She is a gifted salesperson who is helpful without being pushy, kind but not afraid to be honest in advising, and cheerful without being phony. She really knows her stuff and it was so nice to be thoroughly guided in the selection with so many choices and styles. Alicia truly went the extra mile, even having my mom try on one more pair "just to make sure," even after my mom had pretty much made her decision.

Love the comfy shoes and outfits hope you find what you want cuzz this store is fully stockedread more

I love the fact that we have a Croc store nearby. I would typically order online or if they so…read morehappen to have crocs in a different shoe store, I'd go there. The problem is they don't always have popular, hot items available. Great location which is the Chesterfield Outlet mall. Staff was very friendly and helpful. They told us about shoe sales going on which saving money is always a plus. Store was clean and very organized. To me crocs last a long time and they are comfortable. I love the different styles they have for women. We were able to find what we were looking for.