Super great guy, my shoes looked amazing when I thought they weren't able to be salvaged. Great…read morepricing, great work.

I'd give Ken more stars if we could. He's was very responsive and timely. Polite and professional…read more He made it so easy. I can also tell he takes pride in his work by the work product. I've been to over a dozen different shoe shine places over the last 10 years and he was BY FAR the best. He knocked out 6 shoes and boots over the weekend and hand delivered them. He's earned my continued business. I can't recommend him enough!

Beautiful high end, but welcoming, environment! The…read morerefreshing and warm scent upon entry was my first sense that this place is the place to be. I came to pick up a gift card and didn't realize that I would enter this relaxing environment and want to stay! Marcelius welcomed me and gave me a friendly tour of the salon. He invited me to stay and have a beverage. I sat in the lounge to upload the pics to yelp and write a review about this great Gents Place and wonderful service! The gentlemen I saw getting services looked comfortable. The gents checking out looked sharp, clean, & refreshed!

The service here is AMAZING! Breanna did my cut and was exceptional--professional, attentive, and…read moreskilled. I also noticed they recently moved into a new location, so they're still getting settled in, but that didn't take away from the top-notch experience. I'm still on the fence about committing to a membership, so I'm giving myself a couple of days to think it over. One thing I noticed was a bit of emphasis on product sales, especially at checkout when some items were presented to me. I understand the business side of it--these aren't products you'd typically find at your local HEB--and I appreciated that the checkout staff gave me the option rather than any pressure. I ended up choosing just the mold rather than the full set that was offered. All in all, it was a great experience, and I'd definitely consider coming back when I want to feel like a Gent and a King!

Reasonable price, solid work, quick turnaround even during the holiday season, and exceptional care…read morefor customers. I had my eye on these beautiful black leather boots for 2 years before I finally bought them. They were comfortable, but much to my disappointment, the soles had zero traction and I was certain I'd slip and fall if I wore them out of the house. Al re-soled them for around $35 (if memory serves) during the week of Thanksgiving in 2025 in around 3 days. The soles look seamless and no one would be able to tell that they weren't the originals. They have solid traction on the ground and I am happy to report that I have not slipped once.

Great job. good price. Did a proper repair on my wife's boots. I could trust them. Mailed boots…read moresent from five states away. Picked up on time

Great service! I have taken shoes/boots and handbags here for a variety of repair needs and…read morecleanings and they consistently deliver. Quick turnaround, good rates, and knowledgeable staff. They will tell you if something can't be done or what is better option for your item. Highly recommend!!

The service was subpar from start to finish but what really did it was when I picked up my shoes…read more The gentlemen couldnt locate my shoes. He asked for my name, the color and size of my shoe along with design multiple times. At one piint, I asked if he'd lost them or given them to someone else and he responded no. After about 10 minutes and a phone call to someone, he located my shoes. He didnt offer an apology for the delay or misplacing my shoes. Please keep in mind I paid when I dropped my shoes off. Not to mention it took them several weeks just to adjust the straps. They need to improve in all areas. I dont recommend this business.

Mr. Nash is the BEST shoe shine entrepreneur that I have ever encountered. I used his service while…read moreliving in Houston and now will drive 90 minutes to get the best shine ever. He's also engaging and makes the entire experience memorable!!!!

Sadly he is closing soon. Thank you for all and every time you have serviced my shoes! Always…read moregreat! Even now he looked at my boots and with a great smile he explained he no longer had the equipment to repair them because he has downsized his shop. But the. He referred me to another boot shop and they did a great job as well. Thank you and Blessing to you !

About 2 weeks ago, I went into the Houston shoe Hospital on Shepherd to get one of my weightlifting…read moreshoes repaired. It took a week. Things seemed okay. I used them yesterday and they fell apart. I decided to go into the business to understand what happened, and things went downhill fast. The person at the front counter, name is D told me to grab the other shoe. I did. He looked at the other shoe and said "Oh, I did this one because it has glue" (in a completely different area than what I had originally brought in) I asked if he knew which side he did- right or left. He said he didn't because it was on the slip he originally did. I asked if he could locate that. He said it was his professional experience that told him he didn't need to check. I advised that I would feel better if he could verify what shoe was worked on. Apparently, this was my first mistake. He told me that he basically did not want to call the administrator to do it, that it would take a really long time and that it would be making someone do a lot of work for "no reason". But it matters. It matters A LOT whether it was my left shoe, or my right. If this was the shoe he worked on, then I should get a refund. If this was not the shoe he worked on, then I should pay to get this done. Throughout this interaction, D became more and more rude. I addressed this and told him I did not like the way he was speaking to me. He simply responded "I can't help it if you don't like me" Sir, I mentioned nothing about liking or disliking you. I am saying I do not like the way I am being spoken to. Liking you has nothing to do with it. He then said "I do good work". I believe you. Again, this is not personal, but he made this incredibly personal for no reason. After A LOT of back and forth, it turns out he felt like I was questioning his judgement and he was being rude because he didn't appreciate that. He said had I just taken his word, he "may" have offered a discount to fix my other shoe. Here is the long and short of it all- it's not okay to treat someone poorly because they want clarification on work that was done and paid for. I actually hope he is right and this wasn't shotty work. But the way I was treated today? I'll go to literally any other shoe hospital than work with that guy again.

I've been coming here for years now. Any time I need a heel repaired I know they'll be fast and…read morereliable. I'm really hard on my boots and having them repaired here definitely beats throwing them out. Staff has always been friendly and turn around is usually faster than initially quoted. Highly recommended.

I found this shop a year ago. This guy is the absolute best. He's done a couple pairs of my boots…read moreand they are freaking phenomenal. Highly recommends this place.

Old school service, quality and affordable prices. Way better than 90% of shoe shops, way less than…read morethe cost of new shoes/ boots. Recommend trying them out.

Good and fast shoe shine the old fashioned way. Very friendly. My boots and shoes were shined to…read moreperfection!

Don't walk, RUN!!! This is THEEE spot to get all things shoe shineee!! Love the service and…read morecommunal feel!!

This place sucks..$45 for over a hour long hair cut that didn't look good at all..what a waste..how…read moreis he still in business..wish I could go jack in time and cut my hair myself because I know it would have been better

Very nice people, very bad haircuts. I got a haircut from the guy who runs the place he did a…read morereally bad job and was " in a rush" in his words. Wouldn't go back. Did get a nice shoe shine. If you need your shoes shined, good place to go