Everything went well! Kindest and most understanding proprietor toward folks with hard to fit…read morefeet! Loved the selection and would buy 5/6 shoes at a time. I know they had to close for a while due to pipes freezing over our 2026 frigid winter. I look forward to 'The Forgotten Foot' reopening, soon. The Primo place to buy wide or narrow shoes that are stylish and affordable! Linda

Wish I could do No stars !!! You can get shoes wide or large elsewhere !! I have never been treated…read moreso rudely in my life! I walked in with a smile and hope and owner was immediately rude for no reason Find ANYWHERE else

Stopped in for some sneaker shopping.... what a great job they are doing with the Covid 19 plan…read more Good plan and good communication. Thanks for a nice safe shopping experience.

Went today 5/9/2025 at 5:46pm to return a pair of shoes that were NOT worn, the manager/supervisor…read morewoman there, whoever you are, that was the most insincere unhelpful interaction I have ever had in my entire life. You did not even LOOK at the shoes. What is with the bizzare winking at me? Completely unnerving. Reciept in hand and everything. $65 down the drain when im working 55 hours a week. Thanks ! I have ONLY shopped at DSW for 20 years. I will Never return to any DSW ever again, even if they opened one on the moon.

This place is HUGE. Really great and vast selection with wicked great prices compared to other big…read moreshoe stores. Wish I had come here sooner, could have saved a lot of money! Also super friendly and nice staff Will definitely be making this my first stop for shoes from now on

I purchased fake brand Timberland boots from the Shoe Dept. I wasn't sure. I had to reach out to…read moreTimberland to ask about the boots. They were definitely fake and they weren't cheap. Now I know what to look for, I noticed they have the fake ones all the time. I'm not sure all the brand names are fake but multiple pairs of the Timberlands were multiple times. I wish I still had the pictures. The Timberland brand is a quality boot & you can look certain things they have and the boots don't. This is a thing. It's all over the internet. I didnt know until I was side-eyeing the boots. Buyer beware.

DSW remodel in Sept 2025…read more All the sections have been moved around giving a more modern feel with added neon signs, fun painted floor decoration, seating area and more. - new customization station area on the right (tote bag $30; adult T $15; kid T $10; -$10 for printing/embroidery/engraving) - coffee station - computerized shoe sizing for kids and adults - 2 seating areas - donation box I guess there was a an augmented try-on mirror (see your shoes with different outfits) but I didn't see it? I think the floors need a good cleaning from the remodel because all the shoes had sandy grit on the bottom from previous try ons. I went during off prime hours so there was no line for checkout, let's hope it stays that way!

today a employee let me charge my phone behind the counter and she was bad as hell. if you are…read moreseeing this i hope you have a great day

PR Running came highly recommended by a friend, and I'm so glad I stopped in! From the moment I…read morewalked through the door, the employees were welcoming and attentive. Even though they were all helping other customers, each person made the effort to greet me and let me know they'd be with me shortly, which I really appreciated. I had the chance to work with Rich, and he was fantastic! He pulled up a chair so we could talk about my running goals and then did a gait assessment to better understand my stride and foot type. Based on that, he selected a shoe for me to try, then had me go outside for a quick jog so he could make sure it was the right fit. I really liked how he kept my running goals in mind while also making sure the shoes worked for my feet specifically. I left the store with a perfect pair of running shoes and couldn't be more excited to continue my running journey with the right support under my feet. Highly recommend PR Running to anyone looking for knowledgeable staff, excellent customer service, and a personalized experience!

Absolutely the best running shoe store around. Quality customer service! They always offer…read moresuggestions on what might be the best shoe for me and they're usually right! Won't shop anywhere else for sneakers!

Very unprofessional operation at this store. I purchased…read morefive bags, and the cashier didn't even give me all of my items, forcing me to drive an hour round-trip to fix their mistake. When I spoke with the manager, all they said was that "it happens." On top of that, I was charged for a speaker I didn't even buy. It's a basic responsibility to give customers the items they paid for and accurately ring up purchases. I will be avoiding the Marlborough Marshalls at all costs.

First time coming to this Marshall's from its previous location. I had specific things I needed to…read morelook for and found everything I needed. The store was nice and clean, the staff was in the process of putting things from the back into their departments. Had some interaction with some staff and they were very friendly and helpful. Good place for special finds for great prices. Good until I got to checkout....I thought I was doing well no line excellent right! Register person lacked customer service skills and it just wasn't pretty. Anyway, reason for the 4 stars. Would I got back yes.!

I NEVER take the time to write reviews, but the crew at Sneakerama is well worth the effort! I left…read moreabsolutely blown away with the exceptional customer service I received - something that has become a true rarity in 2026! Two years ago, I was diagnosed with a debilitating nervous system condition that has completely changed how I engage in fitness. But being the stubborn "gym rat" that I am, I have refused to give up lifting and sprinting. My condition has caused major changes in my gait, proprioception, and running mechanics, which have been causing me a lot of silly injuries. A close friend recommended Sneakerama, theorizing that maybe "the right" shoes could help. I was skeptical, but decided to pop in to see what all of the hype among my avid runner friends was all about! When I walked in, I was welcomed with a friendly greeting and immediately jumped into a conversation about what my goals were. When I explained my wild healthy history, Alex listened empathetically and almost immediately knew what I needed - a minimalist shoe with a wide toe box to help correct my over-pronation and balance issues. He came back with four different styles, each with unique features which he explained thoroughly and allowed me to take for a "test stroll"! I ended up choosing a very cool pair of Altras - a brand I had never even heard of before! The next morning, I tried out my new shoes at the gym and I was THRILLED! I felt much more stable and was able to better engage targeted muscles while lifting. These Altras are a GAME CHANGER! Not only do they have me feeling better supported, they've also given me my confidence back! :) Sneakerama is a hidden gem! I grew up in Worcester and had never. been inside... I wish I had discovered this place earlier! They are so much more than an athletic shoe retailer - as a family-owned business, they take pride in what they do and foster a special sense of community to all of their customers!

I absolutely should have come here sooner in life…read more I came here to retire a pair of New Balance so old they could be consider OG, and walked out with a brand new pair of Hoka. I would not have found these without a staff recommendation, and I am still amazed. I got the right shoe at a decent price. I also wanted to support a small local business who is involved with the local running scene. I would be surprised if I buy running shoes from anywhere else after this experience.

Nice local sporting goods store. It's great having a local store to go to. I have had several last…read moreminute runs there for things we need, they haven't let me down yet.

My husband absolutely loves this place! He had t been in years and wanted to see it again! He loves…read morethat they have so many outdoors items and that they are able to be an independent retailer during these days! He loves talking to the manager and we looked around the whole store - the sale items, the non sale items and more! Stop by if you can! You never know what you can find and support local!

Not overly impressed... yet. I agree with the only review to date... Until I mentioned I'm a town…read more"blogger/yelper" did I get a crack of a smile from the very cold and stone faced girl at the desk... Once I told her, she was quite lovely. The store is "missing" something, but the knicknacks and finds are cool details for the young and newlywed. I can't put my finger on it... but it's missing something. Let's give them some time, they are new to our very friendly and bubbly community. "Effervescence" was missing in this clean, open and airy shop.

Just drive to Crompton Collective or another similar locally owned shop. I shop here a lot and it…read moreis so rare to be spoken to by staff, that I'm not even surprised anymore. I have bought a lot of cute gifts and clothing there, but will just drive to Worcester to Crompton Collective in the future. I don't know how they are training staff so differently, but it is notable. Their hours keep getting worse too. VisIted today, Small Business Saturday, and they were closed until noon while every other business is open. I don't know, I just don't get it. Feels like a side business that is an after thought for whoever is running it.