These guys are the BEST! We've been taking out cars exclusively to them for over 20 years, and…read morethey've never failed us. Honest, prompt, friendly, skilled - we couldn't recommend them more highly - Rick had become a friend, and we wouldn't trust anyone else with our car repairs.

I got a recommendation to try these folks from two other local businesses. I recently relocated to…read morethe area and have 2 vehicles that had not needed any work done since we arrived here. My wife's car got the dreaded, "Check Engine Light" disaster message last week. I gave these folks a call and said to drop off the car the next morning. In researching online, I found out it could be the Purge Valve or Solenoid. Anyway's, the fine folks at Quality Automotive gave me a call about 3.5 hours after I dropped it off. The total bill was well under what I thought I would pay. They told me this error message is fairly common on our type of car. Again the staff was upfront, thorough and did exactly what they said they would do. I highly recommend them for your auto repair needs. They now have me as a loyal customer.

I had to stop at Fisher's as a young girl, by myself, on a road trip. Fisher's was able to fit me…read morein very quickly to have my car looked at, and I was able to get back on the road after only about an hour. Top-tier customer service, friendly, caring atmosphere that's very hard to find nowadays. I'm very appreciative of their help!

I had at first rated this place at one star due to not receiving my deposit back, but I am…read moreupgrading them to two stars. Here was my original report: A 10% charge to run credit cards and I have yet to talk to somebody he has returned the deposit to. (Count off that $150) There are plenty of other options in the area, avoid this man and this company. I go to the county and the city on Monday. CURRENT UPDATE: Now, a few weeks late, I did get a call from the corporate office telling me they returned the deposit (check is in the mail). The gentleman tells me the office had actually done so before he spoke to them, on their own initiative. If I give them the benefit of the doubt, and I feel I can, I will receive it back in a few days. Since I cannot speak for any other person claiming he does not return the deposits I will consider doing business from here again; however, I have used Enterprise 5 times in the month since I returned the van to this place and have not had one issue with them. My advise? Approach with caution; he is the cheapest rental in town, but pay with cash. However, on day 21 you better call and find out where your deposit is and stay on top of it. If the true reason for my deposit was an office oversight, they seem to be a little disorganized.

We had such a great experience with Cal's Auto Repair -- specifically Rob!…read more He fixed my son's car without any hassle or haggling, which I deeply appreciate. No games, no inflated estimates, no pressure tactics. Just straightforward honesty. And the price? More than fair. I walked away feeling like we were treated exceptionally well. His communication was excellent! He explained everything clearly, kept us updated, and made sure we understood what was going on without talking down to us. That kind of transparency builds trust fast, especially when it comes to your kid's car. When it comes to my son's car, I do not gamble on integrity. Rob earned our trust!

I took my son's Jetta there to have a module connection cleaned and rewired. They did a fantastic…read morejob. While it was there I asked them to place 4 new tires on it. They did as requested. I drove it the 15 miles home and went to pull the tires off and found that all 20 of them were tightened well beyond what my electric impact was capable of handling which was a first. Keep in mind they were the last ones to touch the wheels. The owner gave a complete BS reason that didn't include someone completely not paying attention to what they were doing when tightening down the lug nuts. To suggest the lugs tighten on their own after a short drive is insulting. There is a reason why it's common practice to retorque lug nuts after 100 miles of driving. It's because they loose! After two attempts to get someone to remove them I dropped it off. When I showed up after it being there a week I was hit with $130 bill for their removal. Any reputable shop would have NEVER considered charging for a follow up to a repair THEY did. I'm giving up the low rating because of the dishonesty and lack of integrity. I definitely recommend other places. They came recommended as a closer VW mechanic, but I'll be making the drive to Hagerstown or Morgantown in the future.

I have a RAM 2500 pickup. Coming up to camp pulling a 38' travel trailer and experienced a cooling…read moresystem problem going through Cumberland. Made it to McHenry. Called three RAM dealerships in the area and none would even look at it. Called Helbigs and they said "Bring it by and we'll look at it." They identified the problem and I was back on the road in less than two days. Get team, friendly and the service they provided far exceeded my expectations.

I bought a Subaru Outback in February 2025 with a used car warranty from a dealership in PA. In…read moreMarch 2025 the transmission quit working. After calling a dozen or so places, I found two garages that would entertain the idea of working with a warranty company, and Helbig's was the only one to call back within a 24 hour timeframe. From the beginning, Fred laid out how the process works, what could go wrong, what should happen, what extra costs I might have, and the best way to go about repairing it. My Subaru had a CVT and it was a 2016 Outback with a 3.6 liter engine instead of the standard 2.5, and it was impossible to find a used replacement anywhere in the US. Honest. I looked too. Fred talked to his Subaru guy and the only real solution was a Subaru factory rebuilt transmission. Fred went about filling out the paperwork for the warranty company even though he had never heard of it before and invested a lot of personal time into my situation. I had the car for 34 days before the transmission went and I was certain that the warranty company would deny the claim and say that it was damage prior to coverage. Fred dotted every "I" and crossed every "t" on that paperwork and jumped through every hoop the warranty company gave him. Fred kept in contact with me every day there was a new development. Finally, he called to say that it had actually been approved. I couldn't believe it and figured it would be a few more weeks before getting my car back. 6 days later I was ready to roll. Helbig's saved me at least $6,000 by taking the time to do my paperwork properly, not to mention saving my sanity.

Our daughter is a student at Frostburg. She's taken her aging and much loved 2012 Subaru to Red…read moreRidge a couple of times. We've been very pleased by the quality of communication and the repairs. Trustworthy - definitely recommend, especially for students away from their "home" repair shop.

Terrible, they charged me an obscene amount of money to fix my brakes, then when I got my car…read morelooked at by my usual mechanic he told me absolutely nothing new was on my brakes and that it appears that they've never been serviced. They robbed me because I was an ignorant college student who trusted them and no one should give them business or have faith in their services

It's been around two years now since I purchased my car at Nelson's and it still runs great, no…read moreproblems other than somebody backed into the front of my car causing a small crack in the bumper. I cannot blame Nelson's for a hit and run. They have always treated me like family whenever I had a question or wanted an oil change or something. The car is still running great.

Just stopped by to see about selling my handicapped van, but ended up trading in my car and van…read morewhen I saw a 2018 Hyundai sonata electric blue 6speed sports car with heated bucket seats, back up camera, Bluetooth, blindspot detection and even airbags for my knees!! Perfect features for a 72 year old grandma who never thought about getting in a sports car!! I absolutely love my new car and David made sure I could get in and out of it easily!! He even made sure I could get my walker in and out of the backseat!! Excellent service all the way around!! He even helped transfer all the stuff from my car over to the new car!! I am one happy customer!! I would recommend Nelson Auto to everyone!!

This company is Honest, reasonable. I highly recommend them. I have been there several times ZERO…read morecomplaints... For an Automotive place that is almost unheard of,

Excellent service in getting my car inspected quickly. The printed receipt detailed everything that…read morewas done that day, making it very informative.

Body shop and detail shop do very poor work. Will not be going back there again. Body shop people…read morevery rude!

They worked on my transmission and a week later it blew up. Stay away from this dealer at all costsread more