It's was a facility for a wedding or some other type of festive event! It's beautiful for an…read moreoutdoor or indoor event.

Came out here for the weekend and brought our puppy with us. Love this place! We stayed in the…read moreCivil War cabin and it had everything we needed; towels, dishes, coffee, linen, etc. The only thing they didn't have is a hair dryer. There is a gas grill outside and we grilled steaks and sat around the fire pit. We brought some movies to watch since there is a DVD player. The hot water never runs out so it was nice to take a long hot shower. Nice weekend getaway. Would definitely stay here again!

Charming and eclectic. We were in just for a quick overnight but enjoyed the house and room. We…read morewould come again if ever in the area. Thanks for a nice evening!

While looking for a place to stay in Waxahachie, Texas, I came across The English Merchant Inn, a…read morebed and breakfast. This place intrigued me and decided to book this place for a week, since I was tagging along a business trip my husband had. Check in for this hotel is between 3- 6 pm. Unfortunately, my husband and I were not able to check in during that time and luckily had been able to get ahold of Howard, one of the owners of this place, and told us he would still be awake to check in until ~10 pm, when he goes to bed. But that he would leave the key in the cottage, where I had booked to get in, in case we come in after that. Howard was very nice when we met him (we ended up arriving after 9 pm). He showed us to the cottage, which is a small little place behind the main house (where there are 4 other rooms). The cottage has a king size bed with small living room. The bathroom is just a short few steps away from the sink. There is also a shower and a footed tub. I'm not a fan of baths and so I booked this place specifically for the shower. I wasn't too sure if the rooms inside the main house had showers, as I only saw photos of the footed tub (but there are a few rooms that do. I believe the room on the first floor only has a tub). The living room had a large TV and a Keurig machine with plenty of coffee and tea pods. I liked that a lovely tea set was provided to have my tea made in. As for breakfast, Howard had provided information for 3 places around town that we could get breakfast at. We ended up going to the White Rhino Coffee a few times and also El Mexicano Grill once. Overall, I would say that staying here was comfortable. Howard was very friendly and greatly appreciated him showing my husband and I a tour of the main house and most of the guest rooms (as we were the only ones staying at this bed and breakfast). But there were a few things that I want to mention that was unexpected. One was the daily housekeeping. Because my husband was at work during the day, I was staying in the cottage by myself. On our first day, my husband picked me up during his lunch so that we could pick up lunch at a nearby restaurant and then eat it at the cottage. When we came back, our door was wide open. I was surprised and thought I had forgotten to lock the door. But when I came in, I saw Tony, a friendly employee removing the sheets from our bed and putting on new ones. He told me that normally he comes by in the morning while guests typically would go out for breakfast but that he was late today. I had told him we didn't need housekeeping the next day. However, he came by, but only because I had asked Howard for some more tea pods for the Keurig, so he had Tony come by to provide new ones and clean towels. I didn't know if Tony would come but had a feeling, so I tried to take a shower very quickly when I woke up the next morning. The door that has the sink does not lock and because the way the shower and the mirror at the sink is angled, you can see someone taking a shower. This definitely made me feel uncomfortable, not knowing if Tony would come in for housekeeping and see me. Another thing that I want to mention is the train that goes all day and all night. The first morning we were here, I heard the train sounding the horn at 6:45 am and kept on going. My husband told me that typically the train will sound the horn when passing by intersections so cars know to stay back. I didn't really hear the trains too much later that first night. However, on the last night, the trains were going off all night long. I was so incredibly tired and severely sleep deprived when we woke up early the next day for our flight to fly back home to Los Angeles. I hardly was able to sleep (the train horn is very loud and you can hear it from several miles away). Also just wanted to mention that I heard a rooster around 6:30 am every morning and also heard the rooster in the afternoon each day. Same with hearing dogs barking. These noises didn't bother me but the train sound was definitely a problem. Of course these outside noises are not the fault of The English Merchant Inn but wanted to mention them. I really enjoyed my stay in the cottage at The English Merchant Inn but not entirely sure if I can stay again with all the noise. Where the majority of hotels are in this city, they are on the outskirts of town. According to my husband (he has traveled to Waxahachie several times for work), you can't hear the trains from the hotels, where he stayed before). If I was to stay here again, I would have to bring some really good ear plugs to block out all the noise for a restful night's sleep.

Throughly enjoyed my time here, checked in on a Thursday morning and the manger on duty was very…read morehelpful. She gave us some info on local events for the weekend and eateries in the area. They offer unlimited continental breakfast, with tons of options for all eaters. Uber rides to and from ranged anywhere from $6-$16, we ventured out to Mi Casa Mexican Cuisine (like a 7 min ride) check them out too if you're looking for great lunch specials. Overall, the experience at La Quinta was awesome, there's a Walmart plus a few fast food restaurants and local eateries in walking distance. The room was clean and spacious, the rooms almost felt soundproof. We will definitely stay here when we come back to Dallas.

This was a lovely hotel to book. Nice fitness room. Warmer weather would beckon a dip in the pool…read moreand a soak in the hot tub. Delicious fresh breakfast with excellent coffee. Rooms are ready to charge all your tech toys, bring cords. Close to I 35, shops, drug store and good selection of dining options. Rooms were very clean, shower was spa like, comfortable layout.

Fong did my gel Milk and Honey pedicure and did a WONDERFUL leg massage with it. I have gotten tons…read moreof pedicures in my life, but I haven't had many prompt me immediately to leave a review. The pedicure was great and the gel looked nice too. I will be back for her!

I came in this morning on Christmas Eve of all days with my husband, and we had AMAZING SERVICE…read more Fong did my pedi and she's done mine my last couple visits and she's amazing. The massage she gives and the service as a whole is always perfect. I really want to brag on Andy! What an amazing human, he was so kind and nice to talk to and did a great job on my acrylic nails!

Even though I came into town with family due to some unfortunate situation the hotel was extremely…read moreaccommodating. We had several floors where most of the rooms were taken by my family. The front desk provided excellent service the morning breakfast was delicious and plentiful. I would recommend this hotel to anyone

We stayed there for a total of three days our first night we got there at 11 PM. Our blinds were…read morenot working so they swapped us out for another room. We had a fussy babies so that was very hard. Our second room we stayed the night they told us that room service would be around our room at 11 AM. We left at 9 AM when we came back at 1 AM. Our room was never cleaned. The staff assured us before we left that our room would be cleaned so they switched our rooms again and our third and final room had a mold in the bathroom on the ceiling. The doors are very easy to open from the inside so they don't lock well. Our child had ran out the room and kept trying to and is a door we tried to put on the locks, but she was able to escape. I will not be staying at this hotel again. It was supposed to be a vacation but instead, it was very stressful every room we went in, had something wrong whether it was outlets, mold, or the blinds and also having no soap in the rooms to take showers. The breakfast was OK. The elevators were extremely scary. I thought they were going to break every time we went up and down they were making weird noises and stalling. we paid 140 for the original room but since they had to keep on changing our rooms, our total ended up at 170 when it was something out of our control.

Approximately two weeks ago, we were notified that a grooming appointment--scheduled months in…read moreadvance--was being canceled due to the groomer needing the day off. While I understand unforeseen circumstances arise, there was no effort made to accommodate us in a timely manner. Instead, we were told the next available appointment would be nearly two weeks later. During that gap, we received a call stating certain vaccinations needed to be updated and documentation provided to avoid further delays. Wanting to ensure everything was in order, I contacted the office this morning to confirm exactly what was needed for our upcoming appointment. The experience that followed was disappointing from start to finish. After explaining the situation to the first representative, I was placed on hold--only to be unexpectedly transferred to another employee, Alfonso, without explanation. When I expressed confusion, he responded abruptly and informed me our pets needed an updated Bordetella vaccine only. Mind you, their current vaccine expired at the end of March with them being home this entire period. I calmly asked what documentation was required, and at that point requested to speak with a Manager to address my broader concerns. Alfonso repeatedly interrupted me and stated no Manager was available "at the moment." When I asked to leave my number for a callback, he responded, "I don't need your number if we already have your contact info on file," despite my attempt to clarify that multiple numbers might exist on the account due to there being two possible contacts. His tone throughout the interaction was dismissive and unprofessional. I also requested basic contact information for an owner to address directly and denied. When I questioned the inconsistency--being told initially that a Manager was unavailable "for the moment," then later that no one would be available until the following day--I was transferred again, this time to Taylor who was shared to be the Assistant Manager. Mind you, I was just informed that a Manager was not present. Unfortunately, the experience did not improve. Taylor consistently interrupted and deflected my concerns with explanations rather than listening. I ultimately had to ask her to allow me to finish speaking, after extending her that same courtesy. She then attempted to locate additional leadership including a Facility Manager, citing possible shift changes, where the call continued to be picked up and placed on hold multiple times with no clear communication. The call was eventually disconnected by picking up and hanging up; no one returning my call. Shortly after, I received an email confirming receipt of vaccination records. However, I was then told I would need to reschedule yet again because the vaccine had not been administered at least two weeks prior--despite our pet being routinely vaccinated. After consulting both our veterinarian and regular daycare provider, I was informed that this "two-week rule" is not standard practice for pets who are consistently up to date on vaccinations. It is typically applied only in cases where a pet has not previously received the vaccine. For this particular vaccine, routine dog daycare facilities will provide this service of vaccination on same day allowing dogs to remain and play has always been our experience. We went through this same ordeal of providing documentation in the fall of last year and also provided documentation the day prior to a groom without incident and email receipts as proof. The lack of consistency, communication, and basic professionalism throughout this process is unacceptable. There was no ownership of the situation, no attempt to resolve concerns, and no demonstration of care for the Customer experience. This facility has the potential to be great--but currently falls short due to poor communication, lack of accountability, and an absence of genuine Hospitality. At this time, I would not recommend this boarding or grooming facility. Should Leaders (Manager and or owner) reach out and take meaningful steps to address these concerns, I would be open to updating this review and possibly using this establishment in the future.

The groomer at this Resort is horrible, bad attitude and cut the pom-pom off my dog's tail without…read moreadvising me. She claimed it was matted, which was not true, as I brush out my dog before taking. I would not recommend this facility for any dog grooming whatsoever. In addition if you don't followup on your reservation, the Resort is not competent to insure you do have a reservation. I wrote the owner who was very insulting to me and protected his groomer. The facility is new and lovely, but my dog's safety is much more important to me....I will not return with any of my animals.

We visit town this weekend. The service and cleaniness was very warming. The staff qas very polite…read moreand accomdating which can be rare. Two things that were annoying was three treadmills that dont go over the speed of 1 and Old Glory(The United States Flag) twisted up and hanging on by one snap link. It totally look in distress. Although these are couple small things they noticeable by patrons. Especially our flag which is a staple. Hope it can be fixed or replace since its i expensive. -Military Vet

My 1St stay at Hilton Veronica at the front desk was very…read morehelpful and patient, with helping me check in on a work trip. Room is very clean, Just super cold and I could not turn off the AC. Hoping the breakfast is good , yep free breakfast 6-9am.

TLDR if I could give this zero stars I would, skip this hotel…read more Details: Bed: sheets feel gritty mattress is fine Bathroom: there was leftover hair caked to the wall from the previous guest, not just 1 strand. The body wash was completely empty, no matter how hard I pumped that sucker hadn't been refilled in ages. Floors were not clean Thermostat: the thermostat didn't even have power, no numbers in the display and no matter what I pushed it was not turning on. As far as general aging there are definitely worse out there but this isn't the greatest. There are a lot of dents, markings, cracks, chips and other blemishes on the hotel walls and ceiling. Overall this hotel is just incredibly poorly maintained. It could be decent quick stay but due to the issues above it was incredibly uncomfortable. I've never had a thermostat be completely void of power. Do yourself a favor and DO NOT STAY HERE

My family and I traveled here for a wedding. The couple listed this hotel and others on their…read morewedding site. I booked without reading the reviews - I know! Shame on my part. We couldn't get a refund, because I booked through AAA. Naturally I was worried after reading the horrible reviews on here. NOTE: This was our FIRST family trip out of state with our pre-toddler - Heaven help us. OVERALL STAY: I'll get to the point. We had a WONDERFUL STAY! This hotel is beautiful. Checkin was EASY. I called around 9am when we landed for early checkin - the lady at the front desk was super helpful. We visited a family members to pass the time. When we arrived, again...checkin was easy and quick. The room keys worked. Hallways were clean and tidy, the housekeeping staff were accommodating. Our Room: We booked the Deluxe Studio Suite, 1 King Bed, "Non Smoking" Our entire room was clean - dust free, and smelled nice. None of our belongings were tampered with. The microwave, clock, outlets, lights and tv all worked. The towels in our room were clean and fresh. Our sleep wasn't disturbed. This hotel is located 8mins from the Hillside Village Shopping center (I highly recommend visiting this area). FOOD: The dining area (located in the lobby) is clean. The breakfast area was also CLEAN, the milk was fresh, bagels and muffins didn't have mold, the waffle maker didn't have leftover crusts of food on it. I think breakfast is served from 7am - 9am. My daughter enjoyed the waffles, muffins and yogurt. Like I said we had a great stay. I made this review super detailed for all the parents out there. Would I stay here again with my small human. Yes!