Alaska Cleaners never disappoint. Service is great, employees are always friendly. Everything they…read moreclean comes out looking perfect.

The ladies are really nice and they so care about your garments and down comforters. The prices are…read morerelatively inexpensive for the Valley. Timing is great. They always have specials like the 3 for $7.

Fast and great customer service. Answered my questions professional and helped me understand the…read moreprocess. speedy too! I'm glad I was able to have my clean dry cleaned before an important event this week. Will be going back for sure!

I needed to get a last minute item dry cleaned and read from previous reviews that Fireweed offered…read moresame day pick up. I arrived around 10am, super friendly check in service and was quoted 5-6 hours to come back. My item ended up being ready in 2.5 hours, but mostly what I appreciated was the text message responses. I received a text message when I dropped my item off, with the ticket number and expected pick up time, and I received a text message when my item was ready with the ticket number. As someone who gets an obnoxious amount of spam calls, to the point I don't answer unknown numbers, I greatly appreciated the text messages about my item.

They're the best. Had suit over two years with gum, and they were able to get out. It's rated so…read morelow because people are racist here in eagle river!!

TL/DR: machine work just fine; owner is aggressive, an asshole, and will touch your laundry…read more This has been our stop for alterations, dry cleaning, and laundromat for nearly 30 years. Now I'd rather drive to Anchorage in rush-hour traffic than tolerate the way the male owner treats you. I made a small and honest mistake once: I rarely require use of the roller bins, and as I am not 8 feet tall, I didn't immediately notice a sign posted above the doors requesting customers not bring the cart outside. I rolled the cart approximately 10 feet from the door, across the side walk, to my car. An adult man ran after me yelling at me as if I intended to steal his cart and demanded that I give him the cart and "follow the rules." I tried to apologize profusely, as it was genuinely not my intention to dirty or steal his cart, and unload my single oversized, wet item into my car, however he ripped the cart from my hands and brought it all the way back inside, where he then proceeded to handle my item and insist on carrying it to my car for me despite my protests. All the while, he continued to yell at me despite repetitive and profuse apology. It's notable that my item was still wet because I was attempting to follow the rules by following the posted sign that told me no rugs in the dryer. All in all entirely unnecessary and interaction bordering on scary.

Took jacket to business Wednesday. Said I needed by Friday for show in Anchorage on Sat. Was told…read moreit would be ready Friday. Go to business on Friday, there is a note said they were closed and a bus card with their number on it. Called the number, husband answered, said he would meet me there at 6. Got there 10 to 6, he's not there. Called again quarter after six, I'm still there waiting, he said he would be right there. An hour later, still not there. Called the number again, wife (who I originally dealt with) answered, said they would not come till sat 9 am. Show is 8 am in Anchorage, an hour away. I live 1/2 hr away the other direction from their business. Had to go to Sears and pay $70 for a new jacket. WOULD NOT EVER EVER RECOMMEND.

The worst service I've had in a long time. It took an extra week to get my clothes back and when I…read moredid get them they were wrinkled and dirty. I asked for a deal or a refund and was told "yeah okay whatever" and the clerk just walked off! Would not recommend these guys to anyone

I had to take in a suit for interviews within a very short period of time. They always delivered it…read morepromptly, with very reasonable prices, and were considerate of my time tables. A wonderful place!

Was able to drop off and pick up items to be pressed overnight. Pleasant customer service.read more

They were helpful, kind and fast. Turn around was less than 24 hrs. Wonderful service.read more

Nobody at the register and unable to find assistance. Rang the bell several times. No service rep…read moreto be found. Waited 10 minutes then left.

They did a fantastic job of cleaning a blazer of mine that really, really needed a deep clean…read more With no notice, I was able drop it off and return for it the next day in time for a presentation I was making before the University of Alaska Board of Regents. The $13 and change I paid I considered perfectly reasonable.

Mrs Kim has sold the business - it's no longer at her high standards. I brought some pants in for…read morealterations like I have dozens of times before. Instead, they dry cleaned them, which wasn't needed. They're washable. When I realized the alterations hadn't been done, I went back in and it took about 4 of them talking amongst themselves before someone finally said in English "we don't do alterations." Never going back.

Friendly staff. This shop was recommended to me by friends. I initially had dropped a pair of…read moreuniform pants off to get hemmed. I dropped them off and was given the ready date. I dropped off uniform items the next day for cleaning/dry cleaning and pressing and my pants were already hemmed and ready for pick up days earlier than expected. The cost is very reasonable lower than other places I have used, you do have to pay upfront but that's fine to me.

Absolutely amazing these guys did a beautiful job with my jacket to see the sleeves were like…read moreblack. I mean, I've gotten the jacket filthy it almost look like there was no hope for it. I will never take my stuff anywhere else. Customer service was on point. they were just nothing but a wonderful experience at this place and I am so grateful for them saving my jacket . Thank you Kings

Purposely miscommunicated price even after clarifying the price beforehand. When I brought it up…read morethe male worker got aggressive with me. Bait and switch tactic is used here.

Completely unacceptable. My husband's Army uniform was left here and now nobody can seem to tell us…read morewhere it is or even answer the phone. His name is Curtis Scott, and he NEEDS this uniform for work tomorrow. This is not a minor inconvenience -- this could seriously affect his job with the Army. We need someone to contact us IMMEDIATELY and figure out where his uniform is. Losing a military uniform and then ignoring calls is beyond unprofessional.

This place gets away with it cause they're like the only game in town. If you've been stationed at…read moreFt. Bragg, you know that you shouldn't be paying $30 for 5 name tapes, because there is a lot of competition in Fayetteville. Well, not in Anchorage. The lady who runs the place is borderline rude. She's all business, and does not smile. She should be smiling though, because she's taking all of your money. The cost to make a name tape can't be more than a nickel, so she's making an exponential profit on we service members. Like I said, there aren't many options. Try ordering online if you have enough time. I don't know anything about her dry cleaning business.

I'm am doing my best to not right this post out of anger. A pair of joggers had a small stain after…read morecleaning. Instead of calling and asking if I had time to have them re-cleaned, they waited until I was there to pick them up. I can understand that being busy, but I clearly told them no crease in anything and was even also asked if I wanted creasing before I left, I clearly stated no crease. Everything came back creased even cargo shorts.