I am a 68 year old woman. I have been dealing with this pharmacy for about 10 years. In the last…read more4-5 years, there has been several staff changes and not for the better. They overcharged my mother's prescription on her Visa and I had to ask for a refund of over $100. They put the wrong pills in my mother's packaged prescription more than once. Thank God I always reviewed the pills. There is ALWAYS a minimum of half an hour wait time even when there are no other customers at any of the 4 service windows. Today, again I went to pick up the prescription, told it was not ready and it would be 15-20 minutes. I left, then came back 40 minutes later and again had to wait another 15 minutes as I was told that the pharmacist had to review the prescription. Note, I had been told that it would only be less then 5 minutes. I waited at the consultation window for the pharmacist. The pharmacist "Hina" is rude and nasty, she INSISTED that I sit on the yellow seats rather then wait at the consulting window. THERE WAS NO "PLEASE", it was said in the matter of a demand. When I said that I will wait where I want, she rudely stated that the window was for consultation only. Please note, there were no other customers waiting at any of the windows or on the yellow seats. During my wait time, Hina decided to have a social conversation with "Jeana" who was sitting beside her. So much for customer service. I will be looking for a new pharmacy! I would give this pharmacy a zero if I could.

This is a much bigger, better and brighter shoppers drug mart store than the one on King Street in…read moreBrockville, as that one is simply a presence downtown. It's been so interesting getting to know the area since we moved close by! I needed some pain reliever as I had run out, and this shop had more varieties and price comparisons to offer. Of course, the fact that it's December and all the shops are decked out were its holiday cheer! I can hardly wait for the after-sales!! I was greeted by friendly and helpful staff at the makeup counter Got what I needed without difficulty.

The owner at 298 Richmond Rd. (Pharmasave) has a private security company giving out parking…read moretickets to customers that visit their establishment. If you go to the postal office located inside the same building as the pharmacy, you get a ticket. How can they differentiate between a customer that goes to the postal office and/or pharmacy for business in the same establishment. Their argument is that the sign in the parking lot states "Reserved Pharmasave Customers ONLY" Their website advertises the following: Westboro Pharmasave is independently owned and operated and has served the Westboro community for almost a hundred years. In addition to being a full-service Pharmacy - Westboro Pharmasave also provides a Postal Office; General Convenience sand many other services and products to meet your every need. Their website clearly states the postal office is part of the establishment: At Westboro Pharmasave, our professional team offers a variety of services: * Postal Outlet * Customer Special Orders * Stocking Fittings * Coagulation Consultation * Specialized Geriatric Care * Blood Pressure Monitor * Disease State Management * Compliance Packaging * Delivery Service Anyone else experience the same issue? A person ahead of me received a ticket who went inside the establishment. I'll be reaching out to the property owner in Whitby Ontario & the CEO of the company. The private security also at fault for issuing chintzy parking tickets to paying customers is wasting City resources & court time. Too bad you can't give a zero-star review, if you are a paying customer, you will receive a ticket, I don't recommend doing business at this establishment. The pharmacy owner promised to have the ticket reversed & hasn't to date.

I'm glad that this pharmacy is still around even after the opening of the Shoppers Drug Mart across…read morethe street, a few years ago. I always root for the underdog and in my heart I want to support the smaller businesses over the huge conglomerates. However, at the end of the day I am looking for good variety, low prices and products that haven't been sitting on the shelf for ages. So I will go to this Pharmasave for some items and Shoppers Drug Mart for others. This Pharmasave has a great Organic/Natural Foods section. There is a lot of variety, the turnover is decent, and while the prices are high, they are comparable to Natural Food Pantry, Kardish, and other such "Health Food Stores". They carry some local brands too. This Pharmasave also has a good greeting cards section, and they sell some unusual "last minute gifts" like purse organizers, pretty pill storage containers, and some cool kitchenware. Their cosmetics section is sad. It is very small with hardly any variety. The prices are high for drugstore brands (they rarely have good sales on their cosmetics) and I have never actually seen anyone purchase cosmetics there. I would be afraid to buy makeup there out of fear that the inventory is old. There is a post office in this Pharmasave (there is no post office across the street in the Shoppers Drug Mart). My review is just for the "retail" part of the store. I have never used the drug dispensing services of the pharmacists here, so I cannot speak to that. Staff are generally nice. There is a parking lot at the back of the store. You can park free if you are going to the Pharmasave and will be less than 20 minutes. Otherwise, there is a fee for parking there. Some spots are reserved, so watch out for that.

I'm from Virginia beach which makes it difficult to review some of these small chain drug stores…read more But I have found that the store is typically clean, employees polite, and something good is usually on sale. The pharmacy department is decent and quick, the staff is informative to the situations that arise. Bug draw back- bathroom. Don't come here to use the bathroom in the summer. The line is usually backed up and after a few people it statutes to smell funny- not the fault of the staff (tourist).

9/12/17 While here…read moreon vacation my husband had a freak accident - while cutting a sausage the hot juice squirted in his eye burning it - a quick stop to Kinney Drugs and we got very courteous help from the young attractive female pharmacist on duty - she immediately knew what to suggest and after few applications of the eye drops his was fine - how refreshing to be so far away from home (Maryland) and receive such kind help.

Very clean. Parking is a little tight. Unfortunately this place is a tad pricey... i'd rather go up…read morethe street to Family Dollar first to see if they have what I'm looking for. Honestly the store has everything you're looking for. Beer, clothes, back to school essentials, cleaning supplies, even fall candy.

kinneys has always had friendly staff in clayton. generally have no complaints except maybe a small…read moreselection of things needed, the pharmacy staff has always been helpful

I stopped here as they do not have signs prohibiting overnight parking in their lot, so after a…read morequick pass through the store for snacks, I returned to the van, locked up, and slept until 6am. The store is in good shape with the shelves nicely stocked, the rest room is clean and I had no problem with snacks and a half-case of water. Self-checkout needed an associate twice to help with my purchase. [Review 1573 of 2024 - 489 in New York - 22596 overall]

They never restock on what I'm looking for and once they do it takes nearly 2 - 5 months. If you're…read morea collector wanting to come here, please don't. It takes them ages to restock on something actually good that isn't just Sonic's.

I went here to buy some makeup. I guess I wasn't aware that not all shoppers have all the luxury…read morebeauty brands. This one didn't have the Elizabeth Arden foundation that I was looking for. But the service I received I thought made up for it I thought. The sales associate offered me help, I said I'd let her know if I needed it. I asked her a couple questions and she seemed to be knowledgeable on the products and was very professional. She also gave me some samples to try out so I'm excited to try the foundation samples she gave me. Overall this shoppers is one of the smaller ones. But it has a post office which is always nice. And the post office staff are always SUPER nice and professional no matter how busy it Is. They also have self serve cash out which l like. I don't overly love the layout of this shoppers but it gets the job done.

I had a deeply disappointing experience at Shoppers Drug Mart at 174 Bank Street on June 5, 2026…read more I came in needing an emergency bridge supply of a prescription after being unable to see my doctor in time. I explained my situation calmly, including a medication safety concern. The pharmacist on duty refused any supply, offered no alternative or next step, suggested I needed mental health help in a way that felt dismissive, and walked away while I was mid sentence. When I asked for a name so I'd know who I had dealt with, I was told "none of your business." I'm sharing this so other patients know what to expect, and I've filed a formal complaint with the Ontario College of Pharmacists.

This store is really as good as any Shoppers, with a good selection of sale items and staff that is…read moreoften friendly. Pharmacy is always too busy to advise you unless you have just bought a prescription, but that is sort of understandable. There is only one odd thing about this store - the washroom is nearly destroyed, it looks like a whirlwind went though and blasted things apart. It has been that way for a while but hopefully someone will notice and put it right. Doesn't inspire confidence.

Friendly service, makes this more than just another Shoppers! I like that they have a grocery area…read more Their dairy product reliably last till their expiry date.

Customer service is sadly lacking. Shannon and Cheryl took there sweet time and were in no hurry to…read moredo their job. After told it would be 20 minutes and it rolled around to 30 they seemed annoyed that I even stood up and came to the counter. When the patient is just returning from the hospital and sitting in the car as they can't come in, you would think they would try harder.

Service at the Shopper's Drug Mart - Eagleson Road location. I find the staff unfriendly and at…read moretimes hateful. I've had them email me telling me my prescription is ready only to get there and find it's not ready. There is always a long wait to have prescriptions filled. I left the hospital with 7 prescriptions. I needed them filled as my next dose was at 5 pm. I called them at 3:15 pm immediately after I got home from the hospital. I sent all prescriptions in through their website portal that allows the uploading of prescriptions. Then I was told they need the real prescription before they can give me the drugs. That's fine. I will give them the original copies. I asked if they could be delivered as I just got out of the hospital and was not supposed to be driving. The staff told me the delivery guy had already completed his deliveries for the day but they would ask him. They called back stating no he cannot deliver. I told the lady i would find a way to get there to pick them up as I need to take the drug at 5 pm or close to 5. She once again said she needed the real prescription before she could give me the drugs. I told her that's fine. I'll take them with me. I got there at 5:05 pm and handed her the real prescriptions. They had nothing ready for me. She told me to wait 15 to 20 minutes. I had already explained to her twice that I needed to take my medication and by submitting these 2 hours earlier I don't understand why she did not make that any sort of a priority. After all I had been going to this pharmacy for many years. No matter when I go there I have trouble. They've only usually got one person working on cash and a line of several people. They often have trouble locating the prescription. Maybe they have too many customers. I don't know what the problem is but it's the worst pharmacy I have dealt with when it comes to efficiency, courtesy and value. The curt attitude and lack of concern for the customer has me looking for a new pharmacy. They also charge higher dispensing fees compared to my previous pharmacy from years ago.

I would give this location a 3.5 stars, if I had the choice, simply because they have made the…read moredecision to close earlier than they did, and they now open later too. They have to save money somewhere, and cutting hours was their answer. On the other hand, Shoppers Drug is really expanding! I like this shop best of the 3 near home, and maybe not the closest. This particular store is open only to 10:00 pm, there are others open to midnight, and the occasional one open 24 hours. This location has a nice makeup dept., a photo lab, and they sell some food, books and some jewelry too, and lotteries. Shoppers' Drug usually has the best price in town for milk, eggs, and butter. The staff is knowledgeable and helpful, especially at the pharmacy (the cashiers tend to be on the young side).