My diet is very restricted due to GERD and lactose intolerance. It's frustrating to find foods that are safe for me to eat. Sometimes I also need to find low or no sodium, and low or no sugar products for my family, even more frustrating, so I make my own homemade bread, pancakes, cookies and etc. However, sometimes I don't have the time to spend preparing and baking my own foods. And, I also crave foods that I can't make at home such as cereal and milk. I just made calls to various supermarkets which are located close to my home to inquire if they had a certain brand of vegan bread. I predicted from past experience that the answer would be no, and I was right. My last call was made to ShopRite, as usual they carry the product that I was looking for. I appreciate ShopRite's buyer, because of them, my belly is full and I have more time to enjoy the summer! Thank you!!!!! P.S. I'm not from California? read more

I get delivery about every two weeks or so. I placed an order for meats and other things. When I received the order, there was a huge 9 pound pork loin instead of the 3 pounds I ordered. We're a small family so I called to report the error after sending an e-mail complaint. I did not get a reply so I called again. When I got someone on the line they argued with me and said no refund until "I" get the item back to them! I explained that they made the error, they have to come and pick it up. They refused to help in any way! I'm done with this particular location and going back to the Selden location who are friendly and helpful. read more

Today is Monday April 21st, 2025. Did some shopping, The WIFI wasn't working Soni couldn't access my APP Coupons and there was a lot of out of stock items so I didn't find everything I was looking for. read more

My son-in-law suggested I try Shop Rite. He shops there, so I did, and I love it. Bye bye Stop and Shop. I do pick up or delivery. One thing I love is that once my order is placed, a few minutes after, I get a call to go over what is out of stock and what can be substituted. Customer service is very friendly and helpful. Fresh produce is fresh produce. I occasionally get the rotisserie chicken, and it's always cooked just right. Delivery has been on time. I've ordered a handful of times. The driver is respectful of property and polite. I've also done some quick shopping in the store. The place is clean, organized, and has friendly and helpful employees. Did I mention affordable prices? read more

Went to the store for the first time in years could not find what I needed Went to customer service They sent us to the bakery for what I needed, The girl in the bakery didn't understand English so she walked away from me I called for a manager the manager neve came. A worker named Connor tried to help us he was very nice. I went to customer service and ask the girl to call the manager to customer service because he never came to the back. manager Rob came over and The first thing I said was I wanted to tell you about your employee Connor was very helpful, Rob did not acknowledge my comment about his employee. Rob was very very nasty now I know why the store is not busy and is very dirty. A couple of the employees made comments about him being a nasty person. He should not be running a store with the attitude that he has and the disrespect. I would suggest going to another ShopRite either Ronkonkoma, Selden or Port Jeff. They are not disrespectful in Ronkonkoma , Selden or Port Jefferson. The stores are also very clean . read more

Needed baby formula last minute hours say 11pm and at 10:20 they're closed. I guess employees just choose when ever they want to close up shop. read more

Healthy choices of food. Good return policy. Plenty of parking. If you have a question they politely find the answer

the best deli made fried or rotissere chicken - good produce and often good sales.....a fav place of mine!

This store has the worst customer service I've ever seen in my life. Did an online order pick up and they substituted a few items, but all of those items were left out of the order when I picked it up. We realized it when we got home upon checking the order. Called the store and the online order department wasn't picking up so we called Customer Service and tell them that that department was not picking up and what do they do? They transfer us to that department, knowing that they weren't picking up. We called back and rather than Picking up the phone at Customer Service, now that they saw our number calling they picked up and just transferred without even saying anything. We called repeatedly without having a person pick up. I had to private my number to get them to pick up the phone and I asked for a manager who was the rudest person I've ever spoken to in my life. The guy told me I had to wait until the morning for the manager of the online order Dept to help me. I explained that it was all probably in one single bag that was left back there on accident and he said yeah, I'll be there and hangs up the phone on me. Fortunately, there was a very nice young lady working in that department when I arrived, and she was able to help me out. The manager walked into the back, saw me, saw the woman helping, and rather than say hi sorry about the inconvenience, he turns around and walks away. Extremely unprofessional and not worthy of being in Customer Service. The Jantzens own a few ShopRite's and they typically run a tight ship. I think they would be disgusted with the sort of attitude and behavior amongst their employees, especially a store manager. Shameful. I'd love to speak to this gentleman to give him a piece of my mind. Feel free to call buddy read more

Think it's very unsafe to keep the gluten FREE bread with all of the regular bread. Kept in a plastic bag that's very easy to rip or not it's a health and safety risk for people with celiac disease. Along with that I noticed your sections for Gluten free didn't have just gluten free and if someone didn't realize that they could have gotten very sick. Glad I noticed all of this so I was safe but the next person just like me may not be. DO BETTER SHOPRITE read more

ShopRite of Patchogue - The gluten free bread at the top right next to all of the other products which could potentially cross contaminate the gluten FREE bread - Grocery Near Me - Patchogue, New York

Shop rite doesn't have much competition from that scary path mark next door, but man are the lines outrageous, and employees hit or miss. I go late at night to avoid lines, but if you need something quick this isn't the place for you, no self checkout and the lines are always a mile long, they have never once had more than 5 registers open, and they aren't strict enough when a customer rolls up to the express line with a trailer of food in tow. People complain about the deli counter but just make your first stop grabbing a ticket, go directly to get the meats you need, maybe grab a slice of you need, and come back to the deli and fresh produce are, check the board. If your numbers close, stick around, if not get your veggies and lighten up, you'll be called in a minute. Shop rite is fresh and conveniently located, even have some locally grown options which is nice. Wish they were more specific though. read more

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It's so sad that people are so rude and here you buy so much water and I understand that they want to limit you in your returns so they can keep your money. It's like the bank but the setting is this bullshit. read more

ShopRite of Patchogue - Here's the date no I haven't seen and it isn't the only one i got - Grocery Near Me - Patchogue, New York

Good selection at moderate prices. Services good and quality good also. The only problem is that the delivery service is spotty. I am home bound and the last time I tried to order it took three tries and the better part of three months before my order took. Once they finally processed my order the delivery was good and on time. read more

Horrible. There is always rotten produce sitting on the shelves, things expired on the shelf, meat is almost always rancid. Won't be coming here again. The store is also filthy and smells terrible every time. You're better off paying more across the road at meat farms. read more

by far the worst place to shop customer service sucks certain sale items are empty the staff is rude not enough registers are open have long lines waiting to check out read more

OK ... I haven't done much shopping here since my last review. I got the feeling that the management of this store, needed to be changed. Upon visiting this store recently, I was right. The people working here, presently, seem miserable. Maybe it's partly due to all the chaos going on in this world, but I see other businesses, that the employees are pleasant & sociable. And why is it that ShopRite of Patchogue is ordering their customers to wear Face masks AGAIN, and Social Distance AGAIN?! There is no mandate here in Suffolk County. The Janson family bringing their political ideologies into their buisness? Sorry Janson Family, we see the hypocrisy of it all. Time to Boycott ShopRite of Patchogue ! read more

Supermarket. Shoprite is one of the larger chains in the area and to me, they are an overall acceptable place to get your weekly groceries. This location is seemingly one of the busier spots- about the same as Penn station at rush hour. Lots of people jammed in the aisles. To be fair, the aisles are wide enough to accommodate the throngs and the shelves always have enough stuff - at least when I go. Another bonus is that there always seem to be enough people manning the checkout lines, so you can get out in relatively short order. Prices are mostly good- you obviously need to know what the normal prices are elsewhere and do your homework on weekly specials here and at the competitors. Huge parking lot with an interesting traffic pattern. All in all a good place to get groceries. read more

One of the worst grocery stores on Long Island. I gave this Shop Rite a few tries in mid 2020 when I first moved to the area because they had great deals. Unfortunately I could never get over the string stench of urine to come here regularly. After two years I hoped they straightened out and just tried them again. Still an overwhelming stench of urine. Can't trust food from a place that smells like that. read more

This man in the Patchogue Shop Rite sitting on the counter where they cut your meats. I'm glad I saw this before I ordered my meats. Rubbing his nose with the gloves on his hands and I'm sure he's not changing them as often and he should. He couldn't care less people were looking at him. I'm not coming back to this location. read more

ShopRite of Patchogue - This man sitting on the counter where they cut your meat. Not very sanitary Patchogue Shop Rite. - Grocery Near Me - Patchogue, New York

Best deli since they got their new manager. Finally! Seen many managers come and go but he's turned this one around. Took long enough.

This shop rite should be shut down. Deli is horrible and takes a min of 20 minutes for your order. Meat dept is not good at all. Some of the employees are just rude and nasty. I have been to a Greenfields Shoprite and that's who should take over. Meat farms around the corner gets my business now. read more

Horrible. Will never shop there again. Store dirty. Staff not helpful. Refrigeration and freezers not proper temps.

Deli section is THE slowest people I have ever seen. 3 people and no pre order kiosk. Takes a good 20 minutes before they even take your order. That's when they aren't all in a group chat. Ugh. Lots of boars head on long island, no need to go here. read more

I grew up with Shoprite as my grocery store. I was very excited to see that my local grocery store when I moved to Patchogue. What a let down. So here are my problems with this store. The carts are usually dirty, like with trash and stuff in them. The whole store smells like nasty snatch. The produce is either lacking in selection or rotting. The cashiers don't know how to count money. I'm being serious here. The cashiers literally don't know how to add up coins. The deli guys are slow and your meat just ends up in a pile you can't separate. And last but definitely not least, the PA guy is sooooooo annoying. read more

Had the worst experience at Shop rite in patchogue. Their customer service is THE absolute worst . I've had many bad experiences with them but today took the cake & I am so mad I didn't get the woman's name tonight on May 25 at 745 PM . Lost a lot of $ in the broken lotto machine. Was advised "Oh well" -I was floored. I was like excuse me? And she was like I have nothing to do with the lotto machine so...she grabbed a few employees who were all basically like-go get someone else. FINALLY manager Will came out looking annoyed & was basically like -Nothing we can do. He looked like he just woke up from a nap . I walked out losing $$$ -I will NEVER go back again!!' read more

So, today I didn't need a lot from the store. I decided to order my cold cuts ahead. I get my cheese, thin option; ham, no option so in the notes I wrote "cut thin please". I should know better and check before I leave the store, but I didn't. Instead of it being thin I think it's a bit on the thicker side. I worked in a deli and I know that it's not hard to cut meat thin. I really want to see the manager of the deli dept tonlet him know the people that are working there need a lesson in how to slice cold cuts to the way a customer asks. I haven't looked at the cheese yet but I have a feeling I'm going to be disappointed. read more

Slowest deli counter I have ever seen!!!!!been waiting 15 minutes and moved up one number, it's a Sunday at 4, never again will I come to this counter with this incompetent staff on!!! Don't know how a store like this can operate like this!!!! read more

The website on-line ordering needs to be fixed! I can't count how many times I have spent time making an on-line order, select a pick-up or delivery time, then for it to disappear on me. I then do the check-out, they take the money out of SNAP, then the order just falls away again. What is this? Had to re-do the order AGAIN only because I have no car and need the groceries delivered. Now the entire charge is coming out of my debit card, rather than the SNAP!... read more

I went shopping at Shoprite yesterday . I bought quite a few groceries. The lady didn't know price of oranges, she called a manager . Meanwhile there were oranges, mushrooms, onion rolls and provolone in a bag that she forgot to. Give me. When I got home I realized the missing stuff. I went back to the store , everything was there but the provolone was missing . The managers were nasty and refused to allow me to get another provolone . I am out $5.00 and annoyed I had to go back to store to pickup my groceries without even an apology .i don't have the provolone for Christmas Eve and I refuse to buy another one. Shoprite should be ashamed of themselves . read more

The deli is disgusting. These employees don't even freshen up the salads they look like they leave them out all night. There were four people behind the counter and I had to wait because they were waiting on customers that weren't there! When I was finally leaving and went to find salt and pepper for my sandwich there wasn't any . Maybe the management team should take a ride to Riverhead and learn how to properly run a supermarket. read more

I never wrote a bad review but I am really annoyed with Shoprite of Patchogue. I went shopping this morning and the time was 8:30 a.m. There wasn't any meat available that I went for. Porkchops $2.49 but not on the shelf. Chicken Breast $1.99lb. Not on the shelf. London Broil Angus $2.49 lb. but not on the shelf. Chop meat 80/20 $2.99lb, but not on the shelf. Supposedly butcher there since 6:00 a.m. but he's by himself. It wasn't 7:00 a.m. when I got there. I got there at 8:30. By 9:00 I think the meat should be in the display cases. Especially since this is a day before a holiday. Hire a 2nd person. Cut the meat the night before and put it out 1st thing in the morning. People are there to shop. This store has been going down hill. Not the same as when they 1st opened. read more

Glad to see there's a ShopRite closer to my in-laws but it was WAY too crowded. I would have liked to see an express line open, self-checkout or some kind of scanner like Stop & Shop's (when it works). As an earlier poster said, it seems like they're still working out kinks here. Plus, this family had their picture displayed (including their children) in the store circular which I thought was a bit unwise. I would have liked to see some fresh vegetables! read more

Very very clean. Friendly staff. Easy to find everything!! Best prices around. This is my favorite grocery store in the neighborhood. Their wholesome organic brand is very affordable. read more

I must say, while the deli counter is absolutely awful and takes 9 hours each visit, the store usually has good prices compared to other food stores like Stop and Shop and King Kullen which can be pricey. I usually try to go here if I am in the area. They have good deals occasionaly... I got two 12 pk cases of Vanilla Coke here for only $10 once! Woop woop! read more

I was shopping here yesterday and while going about my grocery routine, I overheard 2 coworkers having a conversation. What I heard in this conversation DEEPLY disturbed and disgusted me to the point where I left my full shopping cart in the middle of the store and walked out. This employee was reprimanded by management to REMOVE his face mask because it had "black lives matter" written across it. Especially with what's going on in the world, why would you attempt to silence an employee, an employee of color no less, from expressing support for an entire race that faces systemic racism and heinous, deadly police brutality? And to remove the mask because management didn't want to "make customers uncomfortable"..? If the BLM movement makes them uncomfortable, it's safe to assume that equal treatment/rights for black people also makes you uncomfortable and those are the type of customers you don't want shopping at your store. I'm repulsed, and I will NEVER shop at this ShopRite or any other for the remainder of my life, because ShopRite supports systemic racism and is further trying to silence and discredit the cause. #BLACKLIVESMATTER read more

I came in for a few items got what I needed and the lady double rang me up for an item so she needed a manager to punch in a number to void out the extra charge. Well after intercoming and calling different people includinga manager that was there said that she works at a different store and let's them do whatever as she strummed through a magazine she was reading. Not only did I wait half hour for them to figure this out I'm injured with a walking boot on, standing there in pain thinking this would be an in out thing. So then a customer asked the lady if her lane was open and she said yes just having some issues with the register. So he puts all his stuff on the belt and after 10 min of him waiting she says sir you need to go to another register and the guy said I asked you and the worker said I told you to go to another register! She ABSOLUTELY did not! I felt so bad for him as he was an elderly man. Then a gentleman named Matt helped us at his register and not only was he super nice he was super fast! But what a shit show... how does the manager leave the employees with no one to help them in a situation. read more

I wasn't expecting to see so many bad reviews. I've never had bad meat or issues with the milk. If you plan your trip you can place your deli order ahead of time and there's pre sliced options ready to go. Shelves are always stocked, it doesn't smell as others have claimed. Plenty of store brand options to save money and shopping from the circulars help save too. The employees are always nice, in 4-5years I've never had a bad experience. Busy yes, if you like being one of the only people in a store go later in the day after dinner. The store cooked food is entirely too salty though. So salty it's not edible. Summer hot dog specials are my go-to pre shop snack! read more

Shopped here for the first time since my favorite store Best Market closed and lets say it will probably be my last time. The meat department was empty and sale items didn't exist. For a large store the selection was horrible. Next time I'm going to Meat Farms right behind it which I heard is beautiful and clean with a great selection of everything. read more

If I could I would give a zero star rating. Not only was there no selection in the meat department with various cuts of beef that were brown but they also have very rude sales associates. My family is having some financial struggles and had to take a total of seven items off our bill. So when our cashier who had no personality but was far from rude asked associate Colleen for a basket for the throw backs, Colleen asked in front of us out loud if we even bought anything and then walked away clearly displease that she had to do her job. Then when she heard we had asked what her name was she walks by us as we waited to speak with the Assistant Manager on duty she said it has two L's and two "E's". Never in my life had I been more humiliated. As a 10+ year veteran in retail as well as a teacher I would never have spoken like that to a customer and would have compassion because let's face it we all have hard periods in our life. suffice it to say we will no longer be customers of any Shop Rite store. read more

It's not the product, selection, or freshness... It's the people who work there, and the people who frequent it --- jerks on both counts. Expect to get in arguments with both the clientele and the checkers, neither of whom appear to be very smart. read more