I came in for a winter coat. They had the styles, color, and size I wanted. Best of all, I saved a…read moresignificant amount because of a super sale. The service was impeccable. The best I have had in a while. The salesperson lint rolled the coat because fur from the hood of other coats was all over it. He also checked the prices for me and informed me about the sales prices. He was very helpful in helping me decide which cost would suit my needs. He explained that all Northface coats and jackets had a lifetime warranty and even items that are Northface, but purchased from another store, could be brought into the store for a warranty claim. At checkout, he offered my 10% off for signing up for emails and the like. Based on the service, selection, quality, and value (especially when sales promotions are on), I am a loyal customer. On my 4th Northface coat and my son is in his 6th since he was a child (now in college) and all of them look and function as good as new. Five stars.

We recently purchased some large rolling luggage via The North face website. That was an experience…read morein and of itself which probably requires our review. It was kind of painful and took several days to finally get the purchase approved. In any event, the luggage was shipped in a timely fashion and arrived unscathed. Unfortunately, it wasn't exactly what we wanted and some of the features weren't visible via the website so we decided to return it. Since this would have been a fairly large shipment, we checked to see if we could return it to a North face store. The customer sales representative for North face said that we could return it to a North face store but not an outlet that just sells North face items. So, today we made the 2 and 1/2 hour round trip to Annapolis to return the luggage. After parking and schlepping the luggage about a quarter-mile through the mall we found the North face store. The customer service rep at the store then told us we couldn't return it to the store because of an online discount. That didn't make much logical sense since in effect we had paid less than the luggage was worth but we're only asking to be reimbursed for what we had paid. Fortunately, the more senior representative at the store told us that he would ship the luggage back to North face at no cost to us. We just wouldn't be reimbursed until the luggage was received at the warehouse. Not optimum, but certainly better than lugging the shipment back to our house and having to package it ourself. All in all the experience was somewhat frustrating And certainly a waste of a few hours of my life that I will never get back.

Great owners! Very knowledgeable and willing to share cool surfing stories. So sad they are…read moreclosing.

The owners here are so helpful and informative. They really just want people to get out and enjoy…read more They are my go to for anything SUP related. Highly recommend!

These guys are awesome! Small little shop that you would ride right past if you were not paying…read moreattention. Everything you need for fish bait from Blood worms to soft shell crab to Razor clams to chum. Even get you some Jumbo crabs to take home for dinner. The staff were very knowledgeable and friendly to every single person that walks through their doors. Prices are good and bait is fresh as can be.

Nice people Decent prices…read moreLove the local honey they sell Awesome soft crabs!! Can't wait to buy some again! Very informative and helpful when it comes to fishing and crabbing.

I had this place saved in my Yelp list of places to visit and now I'm annoyed w myself for not…read morevisiting sooner. This is a combination Patagonia outlet and regular shop that also holds sample sales and local events like lectures and yoga classes. There is metered street parking available right by the entrance or you can try to find free street parking a block over and walk. This is apparently the largest Patagonia store on the East Coast and they even have their own Baltimore patch! They have sales on top of their outlet prices as well but just keep an eye on what they serial is actually on sale such as fleeces instead of the entire store being on additional sale. I came by for a yoga class on a Sunday morning (bring your own mat!). This was hosted by Andrea and attendance was about 15 people and was a very pleasant peaceful start to the morning! I wish I had known about the community yoga before as I would have been coming for ages.

Super friendly and good selection. Random sale items mixed with current season. Definitely worth a…read morevisit if in area.

The owner of this establishment does NOT know how to talk to people. He is rude , obnoxious, and Id…read morewatch your receipts. I've dealt with this place for years, since I was in my 30s I'm 64 now. This guy messed my whole day up because I asked him to confirm the cost of an item he was ringing up.

Cheated at H+H Outdoors I bought a pair of boots and pants…read morefor work as an Emergency Medical Technician. The boots hurt my feet and the pants were too large. I returned the items and asked for a refund. The owner refused and said that I was lying and and that I never returned the shoes and pants. The owner is not to be trusted. I will never buy anything from H&H again and I suggest you check Walmart for lower prices of similar merchandise. The $100+ shoes at H&H were $40 at Walmart. Dan S.

Came to this store for the first time last year! I heard about it from my boss as her husband is…read moreone of the owners and she knows I'm a very outdoorsy person! I went in the first time and wanted to buy a bag as I really enjoyed the Casual Adventure Outfitters logo! Also the staff is super friendly and very knowledgeable! I live in Arlington and not far from the business and I'll have to swing by again soon before hunting season starts as I hear by so many that the knife collection is impeccable!

Your one stop shop for nearly all your recreational needs! This local small business has been…read moreoperational for 81 years and is still going strong. The customer service and "adventure" expertise is top notch. Be sure to stop in for anything from a nice rain jacket to baseball equipment, hydration packs, and so on. Casually adventure on!

If you need outdoor gear OR if you don't and just want to browse check this place out!…read moreYou can go in for something specific and they'll help you get in and out. You can legit go to browse and they'll be just as friendly and helpful! Favorite experience was going in to browse, found a pair of clearance shoes for my son and for some reason there was only one shoe! They looked in the back, called the other location and could not find the other shoe. Ended up buying a different pair, a week later I got a phone call (mind you I didn't specifically leave a number they just have me in the system for rewards) saying they had located the other shoe and would I like them to hold for us? I was blown away! They took the time to note who we were and actually follow up! Of course we went in for the shoes they even gave us the extra discount that would have applied the day we were originally there! They also have a good selection of used items at awesome discount and you can put your items on consignment too! Visit both their locations downtown and Central Park

This is mostly intended for my Virginia friends but when a business excels in so many ways, it…read moredeserves to be noted. Robynn and i have deleberately avoided participating in any black friday shopping for all the reasons we're all so familiar with. But my wife has recently become a "backpacker" and I wanted to get her fitted for a legitimate backpack so we made an exception to our black friday rule and went to the only place I would go to locally backpacking and other outdoor gear, River Rock Outfitter Even though the shop was filled with customers, Keith and April, the owners, immediately greeted us. When April finished with her customer she began the process for fitting my with a backpack. This process which included measuring her torso, what type of backpacking it was for day hikes or multiple day/night trips, types of weather, trying on multiple packs (with weigjts in the pack) took approximately 40 minutes, maybe more, but it was such a pleasant experience, it only seemed like minutes. My wife and April found the perfect pack but since it was not in the color my wife wanted, April placed in on order. We'll return in a day or two, try it on again and walk out with an early Christmas present for my wife we will now be able to share and enjoy many more years of backpacking together with a comfortable backpack. If you want professional backpacking and other outdoor expertise and a wide selection of high quality gear from a polite, courteous, friendly local business, go to River Rock Outfitters; you will not be disappointed.

This Orvis does not carry any fishing gear, only clothing. Wish I had known that before taking time…read moreout of my vacation driving there and back. I apparently I wasn't the only one in the store that assumed there's be fishing gear. Disappointing for a brand typically known first as an outfitter, but they must not do enough volume to justify the economics.

Quality clothes, quality people, quality prices. I am blown away by the selection every time I come…read morehere. The employees are friendly and the prices are as good as you'd expect from an outlet store.

Good people here. I had to call in and order a couple parts for an impeller and the guy that…read moreanswered the phone was extremely helpful and really nice. I would recommend this store to anyone needing boat parts. Careful, it's easy to spend a lot of money in here.

From the owner: West Marine carries more than 110,000 products, ranging from the rope that started it all, to the…read morelatest in marine electronics. We are the premier multi-channel retailer of boating and fishing supplies serving boaters online and with over 240 stores nationwide providing outstanding value to every customer. We will work to improve and protect marine habitats, reduce our impact on the environment, and promote boating.

Even though WM has transitioned heavily into an expensive clothing store, they are still a good…read moresource for just-in-time boating project needs. Most of the pricing is ridiculously high but to their credit they will price match any item that is for sale and ships by Amazon!

Ok - if West Marine has a bonus program and Jacob doesn't max it out this year - something is…read morewrong. I blew out a Ray Marine drive belt off of Miami last week and found the belt I needed there in Chester (with some help from the West Marine service department). Got in touch with Jacob and he took care of everything in getting it to the Key West store - sent me the UPS tracking number, touched base with them, and followed up. It beat me to Key West. So, I might actually have to tone down my "I hate West Marine" rants. Well done Jacob - we all have a boss, I hope he reads this!