Shopping at this location was blissfully a wonderful experience…read more I discovered so many beautiful,and sexy outfits for my Carnival Cruise to Southern Caribbean. I also purchased early Christmas presents for my grandchildren. The customer service I received from the following sales associates was awesome: Joy F, Ebony, and Jeremiah. Under the direction of the manager Isaiah created a more smooth check-out and every item I needed and wanted was found on the floor or in the back inventory. The sales were to die for and I will never shop at a corporate store again. My Go To Store in Under Armour at Arundel Mills. Thank you everyone that helped me in making my experience a happy one!

Came here to look for a men's warmup suit. They had a nice sale going on: 50% off the lowest price…read moreand clearance items an additional 60% off. The store was clean and well laid out. The staff were very pleasant and the service good. The selection of items was great as well. I found the perfect warmup suit for him! All in all, a great place to purchase athletic items for the family, especially when they have a sale like this.

6.20.25 I dropped in…read moreas I was looking for a light backpack and comfortable sandals for an upcoming trip to Japan. I have a bad back and get back pains when I walk or stand for too long. The backpacks that I looked at were a bit larger and heavier than what I am looking for. I perused several sandals and the first pair of Teva sandals I saw were ginormous. The sandals look like they were swallowing my feet. The sandals at this retailer are likely meant more for practicality and comfort rather than their style. I found a second pair of Teva sandals that weren't as wide and fit my feet better. They are not the cutest, but they felt comfortable when I tried them on. The staff are amazing. I was greeted by three employees. The first one greeted me when I entered the store. The second one asked if I needed anything when I passed by him while I was shopping. The last one Krissy asked if I needed help when I was looking at the sandals. Krissy informed me about their lifetime membership which cost $30 and their current $30 new member bonus card which you get with a $50 purchase. The bonus card expires September 12 and can be used towards any purchase. A few benefits of being a member include: -10% back on full-price merchandise -occasional 20% coupon -Lightly worn items can be returned within a year -free shipping with no minimum purchase -Shop and trade gently used gear and apparel

REIis fantastic. The selection is excellent-I always find what I am looking for. This visit I…read morepurchased a Jacket. I felt the price was fair. I'm definitely happy with my purchased.

The store was very clean and the sales associates were very nice and friendly. However, the online…read moresystems messed up a return and made it difficult to order a new size. The credit card application also malfunctioned. Besides the technical issues this store is perfect.

By far the best EXPRESS in MD! Everything is always neat and organized. The staff is always polite,…read morefriendly, knowlegeable, and helpful. I have spent thousands here and will not shop at any other EXPRESS. They will help you find the perfect style clothing for your shape, size, and general look.

Excellent service I was immediately greeted by an employee who was so busy but still went out of…read moreher way to help me. Even as customers were asking her for help left and right she helped me and apologized at the same time. I was cool it's Christmas Eve and everyone was friendly. ''Tis the season! I didn't find what I was looking for and that's even with her looking at their online store but it's all good: I was treated like I was important and that's what good customer service is all about

I love this Finishline. I don't mind spending hundreds of dollars when the customer service is…read moreawesome. Keep up the great job Finishline Annapolis. I'm always greeted when entering the store and someone is always ready to assist me when purchasing shoes. Note to corporate this Finishline rocks!!!! A+++++ to the management team.

I had an extremely disturbing experience at this location and will not be returning unless serious…read morechanges are made. When I entered the store, the sales associate did not acknowledge me at all -- no greeting, no offer of help. As I walked through the store, she followed me closely from section to section, including into the fitting area where there were additional sales items. However, when two white women entered the store shortly after, the same associate immediately greeted them and offered assistance. When I approached the register to request the store manager's contact information, the assistant manager identified herself and I calmly explained what had occurred. At that point, the associate claimed she never even noticed me -- despite having followed me around the store the entire time. As I was leaving because I no longer felt welcome, the associate became hostile and yelled at me, stating that she "gets along with the assistant manager" who happens to be Black," which was completely inappropriate and deeply revealing. I am a Black woman. The associate is white. The customers who were greeted and assisted were white. The difference in treatment was clear. I was made to feel watched, unwelcome, and devalued as a customer. What I was wearing -- leggings and a hoodie -- should not determine whether I am treated with basic dignity or assumed to be suspicious. I hold a LOFT credit card and was fully prepared to shop. This was not just poor customer service. It was biased treatment that requires immediate attention. The associate needs serious customer service and bias training, and store leadership must address how this situation was handled. No customer should ever leave a store feeling humiliated, profiled, or unwelcome. I did.

Horrible service. I drove 35 minutes to shop at this store and received a very cold reception…read more There was only one other customer and the 2 staff members repeatedly engaged with her and completely ignored me. There was no greeting and no offer of assistance. The staff are too comfortable if they do not care about sales. Many places are going out of business and need support. Awful and unprofessional!

This is a great store for all your boating or outdoor needs! I needed life jackets and whistles for…read moresailing camp, the band that holds your sunglasses, sunglasses and teak oil for a table. They had it all! And they weren't bothered by my 4-year-old hanging out in his Amazon box.

Waited patiently for 30 min trying to get assistance. Asked need help and associate in fishing…read moredecided to help someone else. Previously he saw me and ignored me knowing I was waiting then helped another customer that just walked in. Very bad experience and maybe because I wasn't a local. If my kids didn't need some supplies I would have left. Sucks. Oh well.

Walked into their store today and 3 employees standing with in 20 yards of me still have yet to…read moreacknowledge me. I said to the one girl, "I'm doing fine thank you and you?" and she still didn't even get it. She was so confused and couldn't even comprehend if she asked me first or not. Rude and not helpful at all and the worse part is, I went there with intentions to spend quite a bit of money on clothes today. Sorry crew, but you lost $989 that Polo gained because of your lack of customer service. Get with it, because your lucky you even still have a job during this pandemic. Unfortunately if you worked for me, you would be looking for another job real quick because your people skills and work ethics are pitiful.

I was traveling through from D.C., knew this outlet was here, and decided to stop by recently. I…read morelike many items of Tommy Bahama clothing but full-price can be pricey. Here I ended up buying a couple of long-sleeve items for cool weather wear at half price. A nice selection of summer short-sleeve shirts were also available but I didn't need those at the moment. The merchandise was attractively displayed. I had good luck finding things in my size (large -- sometimes stores seem to have every size but). The staff were very friendly and helpful -- I had good guidance on style choices and proper sizing. I'm glad I stopped by and expect I will again.

We enjoy shopping here. We ski both east coast and Utah/California as well. We like to buy good…read moregear. This store is definitely a good resource here in the metro area. Check it out. Worth taking a look!

We had trouble with some ski boots purchased at sun and ski being tight on the front of the foot…read more We went back to sun and ski, totally expecting to have to plead our case for someone to help. Instead, we got great customer service and sympathetic and helpful ski boot fitter. Alex waz great and she listened and helped. She heat molded the boot, putting a piece of foam around the front of the foot, so the boot molding could expand more when heated. We went back skiing the next day and the fix worked amazing. My daughter said the boots felt great and the tightness was gone.