Great owners! Very knowledgeable and willing to share cool surfing stories. So sad they are…read moreclosing.

The owners here are so helpful and informative. They really just want people to get out and enjoy…read more They are my go to for anything SUP related. Highly recommend!

Widely advertised that Ed Reed would be there on August 14th and had everyone lined up and waiting…read morefor over two hours. When we got inside, they informed us this was not a meet and greet and that nobody over 18 could talk to Ed. Over 300 people showed up and waited based on this false advertisement and wasted our time. Everything also crazy over priced but that's been known

I live by the Dick's in Gambrills, but will gladly come to Annapolis to avoid that location and…read moreit's staff. The staff at Annapolis does a great job of taking care of customers. We've made a quite a few big purchases here, and had a few issues from Gambrills corrected here. I don't know what I would do if this location wasn't here.

I came in for a winter coat. They had the styles, color, and size I wanted. Best of all, I saved a…read moresignificant amount because of a super sale. The service was impeccable. The best I have had in a while. The salesperson lint rolled the coat because fur from the hood of other coats was all over it. He also checked the prices for me and informed me about the sales prices. He was very helpful in helping me decide which cost would suit my needs. He explained that all Northface coats and jackets had a lifetime warranty and even items that are Northface, but purchased from another store, could be brought into the store for a warranty claim. At checkout, he offered my 10% off for signing up for emails and the like. Based on the service, selection, quality, and value (especially when sales promotions are on), I am a loyal customer. On my 4th Northface coat and my son is in his 6th since he was a child (now in college) and all of them look and function as good as new. Five stars.

We recently purchased some large rolling luggage via The North face website. That was an experience…read morein and of itself which probably requires our review. It was kind of painful and took several days to finally get the purchase approved. In any event, the luggage was shipped in a timely fashion and arrived unscathed. Unfortunately, it wasn't exactly what we wanted and some of the features weren't visible via the website so we decided to return it. Since this would have been a fairly large shipment, we checked to see if we could return it to a North face store. The customer sales representative for North face said that we could return it to a North face store but not an outlet that just sells North face items. So, today we made the 2 and 1/2 hour round trip to Annapolis to return the luggage. After parking and schlepping the luggage about a quarter-mile through the mall we found the North face store. The customer service rep at the store then told us we couldn't return it to the store because of an online discount. That didn't make much logical sense since in effect we had paid less than the luggage was worth but we're only asking to be reimbursed for what we had paid. Fortunately, the more senior representative at the store told us that he would ship the luggage back to North face at no cost to us. We just wouldn't be reimbursed until the luggage was received at the warehouse. Not optimum, but certainly better than lugging the shipment back to our house and having to package it ourself. All in all the experience was somewhat frustrating And certainly a waste of a few hours of my life that I will never get back.

I had this place saved in my Yelp list of places to visit and now I'm annoyed w myself for not…read morevisiting sooner. This is a combination Patagonia outlet and regular shop that also holds sample sales and local events like lectures and yoga classes. There is metered street parking available right by the entrance or you can try to find free street parking a block over and walk. This is apparently the largest Patagonia store on the East Coast and they even have their own Baltimore patch! They have sales on top of their outlet prices as well but just keep an eye on what they serial is actually on sale such as fleeces instead of the entire store being on additional sale. I came by for a yoga class on a Sunday morning (bring your own mat!). This was hosted by Andrea and attendance was about 15 people and was a very pleasant peaceful start to the morning! I wish I had known about the community yoga before as I would have been coming for ages.

Super friendly and good selection. Random sale items mixed with current season. Definitely worth a…read morevisit if in area.

This place is the worst. We purchased a bike for my son here and a few months later the derailer…read morebroke. We live right around the corner so we took it here, but they said they weren't taking any bikes because their tech was out for an extended time. We'd check back every now and then but got the same answer, so we packed it up for the winter and just a few weeks ago I had my son and daughter bring it back. The staff, instead of just taking the bike back (which is still under warranty) chose to make a big fuss and turn us away for not having a repair #, but also stating that the bike couldn't have been damaged the way my son had stated. We call asurion and get a repair number, and then resubmit the bike. They never called us, or have me paperwork, so 2 weeks later when I pop in the guy says they can't repair the bike. At the time I thought nothing of it, and was prepared to take it to Annapolis, which is out of the way, but it was the only option. However when we came back to pick it up, I read the sign that said clear as day "if we can't repair the bike we will replace it" and we questioned the staff member about it. Scott, who we initially talked to when my kids brought the bike in, and the same day when I brought it back stated that he was the tech that was out when we initially were attempting to get it fixed. He is solely focused on the fact that the bike couldn't have broken the way my son stated, and was personally refusing to fix the bike, even though we already got the go ahead from the warranty people. Scott, is telling us that him and another manager CJ, have deemed what happened to the bike to be neglect, and have decided that they won't help us any further. They just let the bike sit in the rafter for 2 weeks, and never contacted asurion to submit any update on the bike. We argued for about 30 minutes, but got nowhere. They tried twisting our words, and down right lying about what had taken place in our prior dealing with them, and now Scott all of a sudden says he wasn't even the bike tech, but he's the person most hell bent on not honoring our warranty. Which the store doesn't even have to pay to fix, because it's under warranty. The neglect that they speak of is that they don't believe how my son claimed it broke, but let's be for real he's 15 and could possibly be withholding some details, but regardless the bike is under warranty and we didn't even need to offer an explanation. They fully refuse to help us, and we take the bike outside and call the warranty company in the parking lot. The lady from Asurion is shocked, and saying she's never heard of such a thing happening. She stated that they have already given us repair number, and given an okay for the bike to be fixed. She stated that the matter in which the bike was broken had nothing to do with anything, and that the tech just needed to assess the bike and then send them a report. We went back into the store with the lady from Asurion on the phone, and let Scott talk to her. Then after being told they didn't have a tech that could fix the bike (even though initially Scott stated he was the tech that was out the summer before) and after they said they wouldn't fix the bike, they now had a tech named Andy that would be in on Tuesday to take a look at it, and contact Asurion. However Scott, was like parts take a long time, and made it seem as if they were salty and would just stall everything to spite us, and we just really wanted to have the issue resolved. So we took the bike to Annapolis, and they didn't even care how the bike was broken, they just said we'll fix it. It could be about 2 weeks for the part and another week for the repair. Scott and CJ were rude and unprofessional. They fought us every step of the way, and even made up their own rules to impede us, when they couldn't justify anything with an actual policy. The guy from Annapolis said that they see broken derailers all of the time, and they even have a name for it, that's kind like an inside joke with the people in their department. Scott and CJ acted as if there has never ever been a broken derailer from the GT brand ever in life, and were insulted at the idea of it. Like these guys were fully invested in fighting us tooth and nail instead of giving us the service they we deserved. They went above and beyond to their duty to see that we would not have our bike serviced at their store (which is where we purchased the bike) and I can only assume that this strategy has worked for them in the past, because of how adamant and aggressive they were with my family and myself. In the end Scott had to eat humble pie as the lady from Asurion told him that they couldn't do what they were doing. They had made such a big deal about us getting the repair #, and then when we did they didn't even touch our bike.

Walked in and asked for help, was helped right away and made my stop super fast!! Wide selections…read moreof whatever you may be looking for!

These guys are awesome! Small little shop that you would ride right past if you were not paying…read moreattention. Everything you need for fish bait from Blood worms to soft shell crab to Razor clams to chum. Even get you some Jumbo crabs to take home for dinner. The staff were very knowledgeable and friendly to every single person that walks through their doors. Prices are good and bait is fresh as can be.

Nice people Decent prices…read moreLove the local honey they sell Awesome soft crabs!! Can't wait to buy some again! Very informative and helpful when it comes to fishing and crabbing.

Can you not have the non-profit tables bully and guilt me into signing up to a subscription…read moredonation? Like wtf. No, I'm not donating $1/day to your non-profit, and asking me repeatedly why isn't going to change my mind. Left such a bad taste with us. Still makes me annoyed when I think back to it. "Do you spend money on coffee everyday?" Girl no, I actually don't. If the non-profit wasn't harassing us, the store would have otherwise been enjoyable.

I've been coming to the Patagonia in Old Town since they opened. I absolutely love the store, not…read moreonly for their items that they sell (and how they stand behind what they sell), but also for their community outreach. I've attended three of their community screenings - a screening of Flyways, a screening of CIAD (a climbing documentary about climbing in Cebu, the Philippines) and a screening of Fish People (which also had a guest appearance by Lynne Cox!!). They thoughtfully presented each event and even provided refreshments. I also went to a community outreach event where they hosted a bunch of local nonprofits who embodied Patagonia's mission (a couple of charities that I recall were there: Potomac Riverkeepers, Wilderness Kids). They shone spotlights on these nonprofits and invited them in to share their work. I've made returns there (from online orders), purchased items, and brought in multiple items for repair (two items for in store repair where they put on cool patches, and one item that they had to ship off for repair - two zippers). It's rare that you see a store that creates community and walks the walk. Patagonia Old Town does just that.

Came to this store for the first time last year! I heard about it from my boss as her husband is…read moreone of the owners and she knows I'm a very outdoorsy person! I went in the first time and wanted to buy a bag as I really enjoyed the Casual Adventure Outfitters logo! Also the staff is super friendly and very knowledgeable! I live in Arlington and not far from the business and I'll have to swing by again soon before hunting season starts as I hear by so many that the knife collection is impeccable!

I found too many things that I liked in this store! My goal today was to just come here to see…read morewhat they have. They have a lot of gear for scouts, as well as, any type of outdoor enthusiast. I was drawn to the Solomon XA forces boot and they had the woman's style on display. They also have several long sleeve shirts that I like too They have a lot of the Patagonia and Columbia style clothing on display which were nice. There is a very nice Columbia duffle roller bag that is quite large for only $430! I was helped by 2 of the employees which again is something that is hard to come by at any of the big box sporting goods stores. I liked what I saw and it was a decent experience for my first time here

This is a great store for all your boating or outdoor needs! I needed life jackets and whistles for…read moresailing camp, the band that holds your sunglasses, sunglasses and teak oil for a table. They had it all! And they weren't bothered by my 4-year-old hanging out in his Amazon box.

Waited patiently for 30 min trying to get assistance. Asked need help and associate in fishing…read moredecided to help someone else. Previously he saw me and ignored me knowing I was waiting then helped another customer that just walked in. Very bad experience and maybe because I wasn't a local. If my kids didn't need some supplies I would have left. Sucks. Oh well.

I went to this spot one weekend to buy some water shoes. They only had 2 sizes, but because of a…read morelower price than the Dick's Sporting Goods at the Rio, I was determined to get them here (they were $5 lower). I was only here for that 1 item, but on my way out the store, I decided to look at the apparel selections they had. I am so glad I looked. As you take the escalator down, you will first come across clothes for youths, but then after that it was female apparel to your left and male apparel to your right. In the back and to the far right were footwear and then way in the back were socks. They sell other items too. All at a discount and all sports items. It was then I discovered this was an outlet store for Dick's Sporting Goods. As I browsed, I realized I like shopping here and this was my first visit to this store. I found a few tops, some shorts, and even Pajama bottoms. They do have a Fitting Room, close to the escalators. No chairs or benches in them though. The prices were reasonable and the place was clean. I will be back, for sure. True bargains indeed. You just have to look.

This is a dope discount store! I love a good deal and I got a pair of Vans for $24!! This store…read moreliterally has any type of athletic wear or shoe you may need! Happy I got the chance to finally stop by and check out the deals and sales! Got my daughter some cleats for flag football and got myself two pairs of sneakers just because! Great value for your bucks! Start your back to school shopping now and start here!