As a young woman with zero knowledge about cars, I am always wary about going to a new shop. I…read moreunexpectedly had to leave town, which was super convenient since my car had just started giving me some problems. After calling multiple shops, Bion's was the only place that could fit me in on such short notice. Not only was the staff very helpful and friendly, but they also fixed the problems with my car very quickly. Cost ended up being far less than I expected. Fair prices and a reputable, honest company that won't take advantage of you by draining your wallet. I would definitely recommend.

I was extremely dissatisfied with my service and do not suggest anyone go here…read more A friend of mine was in La Crosse with my car. I was camping in North Carolina. Unfortunately, my car took this moment to have a transmission failure. My friend towed my car to Bion's because they were a Mom and Pop kinda shop and she trusted them more. The diagnoses was that my transmission had leaked dry possibly due to a gasket or cap leak. Inspection, replacement, and flush were all quoted at $900 by Randy. I had always been told that transmission flushes are slightly dangerous for transmissions because they may jar sediment or impurities lose, only to get that sediment stuck somewhere else in the mechanism resulting in damage. Randy assured me that this would not be an issue and that I "would be taken care of." The next morning, the repairs were inexplicably jacked up to $1,300. The transmission was sticking in 4th and my new mechanic, Mike, didn't know why. He examined my transmission fluid and noted there was a lot of "metal fragments" in it and he didn't know why. Mike also said that if I wanted him to find the problem it would be at least 6 hours of labor for him to inspect my transmission. I want to take the time here to explain I could have ordered a used transmission for less than $1,300. The next day Mike said my car was running fine, and that I should probably replace the transmission. I requested an invoice of the service, and Mike said that he nor Randy new how to scan anything to email me. Here are my concerns: Shouldn't your mechanic accurately diagnose a problem before pouring your money into costly repairs? Shouldn't that mechanic also accurately quote his price? If the inaccuracy of service and failure to meet expectations results in a 45% cost increase, would you prefer the service representative offered to rectify the situation or at least talk to you again? Shouldn't these master mechanics, these tamers of technology, these wielders of wrenches, these kings of combustion... know how to scan a piece of paper into a PDF? TLDR; Cost me $1,300 to get my car to my regular mechanic for further repairs. Expectations not met. I was extremely dissatisfied with my service and do not suggest anyone go here.

First off, Tony Darling is a saint among mechanics. His customers know that. Some even bring him…read morecookies as an extra thank you to go along with their payment check. I brought my car to him and said there was front end shake. That all the tires had been recently balanced. Up on the lift he could see that the axle joints were shot. He ordered new ones and replaced the old ones. I was glad to get the old ones replaced -- but the shake was still there. I will never do self-analysis of a car's problem again. After Tony drove the car yet again, he felt the shake was more in the rear. The more I thought, the more I remembered that only the front wheels had been balanced. He balanced all four wheels and the shake is gone and his fees are very fair. --Bob Modersohn, Lansing, Iowa

This was by far the best service done on my car in the last several years. It was fast, efficient…read moreand thorough. Even though it is over 40 miles from where i'm currently staying I will take my car there for whatever is needed. Terrific people working there with excellent knowledge of auto mechanics. I'm recommending Darling's Service to everybody. You will be happy with the results. Only downfall i can see is they except no plastic. This is strictly a cash and carry operation. Three thumbs up here.

Came in on a Tuesday morning for an oil change. They don't take appointments, you just stay in your…read morecar, pull around back, and wait in a line. The guys working there were super friendly and speedy! There were 5 cars ahead of me and I was in and out within the hour! I paid $79 for a synthetic oil change on my hatchback Subaru Impreza which seemed fair. They were honest about air filters and other suggested maintenance and it was a great experience

This used to be my go-to place for oil changes. I've been going there for the past 4 plus years,…read morewith 3 different vehicles and never had any issues. Went there recently for a transmission fluid flush and fill. There was a descrepency from the last time to this time in the amount of fluid used. When I talked to the assistant manager about it, he lied to me twice in 2 sentences. Even when I caught him in his lies, he lied more to cover it up. I tried to contact the business/owners, and it appears they have gone missing and don't respond to anything. I would not recommend doing business with this company.

Wanted a 2nd opinion on "need new tires" from dealer's service department during oil change. Dee's…read moredid a complete, free inspection of my vehicle, showed me the results. No tires needed at this time! Will be giving them all my vehicle service work from now on. Retired woman who can rely on Dee's to give me honest and sound advice on necessary repairs.

On a road trip from Chicago to Mt. Rushmore we were traveling through Onalaska when our oil…read morepressure light came on. We called Dee's the next morning and explained our situation. They able to get our car in right away, diagnose the problem--a faulty sensor, get the part from another location, fix the issue, and get us back on the road in just over two hours. Instead of waiting in the shop, one of the guys drove us to a local diner so we could have breakfast. Not only was it incredible service, but they only charged us for the part and a half-hour of labor! I almost feel like we were lucky to have the problem in Onalaska so we could receive the excellent service from Dee's Auto Care Specialists.

My son's car had trouble while at college. Dee's talked me through the repairs. I compared rates…read morewith our local mechanic (we're 3 hours away), he agreed they were fair. They had him back on the road in 24 hours.

DO NOT GO HERE. I came in asking for my car squeak to stop and they ended up not fixing anything…read moreand then on top of that charging me a $100 service fee. All I wanted was the squeak to get checked out and they gave me a list of $3000 of fixes to be done without me knowing. Cheap guys just want to get some cash from college kids. Such a scam Also, I will happily post my fees charged by this shop and the $106 that I asked to get removed. Dees is an absolute scam and I got my car done by a shop in Westby and they fixed everything that Dees said they would but for half the price while also being very transparent about what they're fixing and what I will be paying. Again do not go here, find a place out of the college town so you don't get scammed.

On time quick oil change. Eric Veglan was excellent at letting me know what was done. Price was…read morevery reasonable

I bought a 2022 Nissan Rogue from Pischke Nissan in May of this year. It was not disclosed to them…read morethat the sunroof had a leak when the vehicle was traded in. Recently after buying the vehicle, I noticed the leak and reached back out to Pischke. Everyone at the dealership worked very hard to get the sunroof replaced at minimal expense to me. I highly recommend this dealership to anyone.

Qualified and knowledgeable staff that seemed to genuinely care about me and my car. Their…read moreattention to detail helped build my trust in them.

The AC was barely cooling the interior of my vehicle, and as I was driving by Nelson Auto Center I…read morenoticed their sign mentioned a reminder about getting an AC check. I made a note of that and eventually stopped in to see if they could do a check for me. I was met promptly at the service desk on a busy day, and while they couldn't me in same day (which was a Thursday) I was able to schedule an appointment for the following Monday morning. When I arrived, Joel met me at the service desk to get things started. Very smooth check-in process. Joel let me know it would be about an hour to do the check and said they'd text me when it was complete. I told him I'd head over to the Taco Bell next door and be back after that. Joel pointed out that some sort of construction had started that morning at Taco Bell and that it didn't look open (turns out it wasn't). That didn't stop me from breaking fast. Joel set me up with a loaner vehicle so I could go grab a bit to eat. Sure enough, about an hour later (as I'm finishing my breakfast) Joel called, let me know that the freon was low and that they topped it off, and that the car was ready. When I arrived, we completed payment in no time, and I was out the door with cold AC at a very reasonable price. I'm glad I got the work done at Nelson - friendly, knowledgeable folks who work quickly and charge reasonably. I would not hesitate to go back for additional service needs.

They went above and beyond what was expected of them. Equinox corrosion problem. The paint…read morematched perfectly and they detailed the car. Excellent customer service. Car was ready a day early. Cannot even begin to say how wonderful they were.

My husband was in a car accident. Our insurance would cover repairs done by Brenengens. They did an…read moreestimate and we paid them. We waited over 2 weeks & got very little communication. When my husband finally got his car- some of the repairs had not been done. He tried getting a hold of them & they said they will do the undone repairs the following week. Very frustrating!!