Subject: Feedback on Recent Root Canal Experience at South Jersey Endodontics…read more Dear South Jersey Endodontics Team, I recently experienced a severe toothache due to an infection in tooth #30 and visited my DMO-preferred dentist, Dr. Samir Patel, for advice. Although the tooth had no prior symptoms of infection, he recommended that I see an endodontist at South Jersey Endodontics. Having had a previous root canal procedure done by Dr. Steven Ryu with an excellent, pain-free experience, I requested to see him again. However, I was informed that he was unavailable, and instead, I was scheduled with Dr. Divya Trikannad, whom I had not worked with before. Upon my visit, an X-ray was taken, followed by a recommendation for a 360° CT scan, which I was told would provide better clarity for the procedure. I was informed that this scan was not covered by insurance and would cost $300 out-of-pocket. Although I agreed to proceed, I had never been required to undergo this scan in my past root canal treatments. Unfortunately, despite this additional imaging, my experience during and after the procedure was extremely painful, to the point where I had to take three days off from work to recover. I genuinely question the necessity of the 360° CT scan, as it did not seem to contribute to a smoother or less painful procedure. In my opinion, this additional step felt more like an unnecessary cost rather than a true benefit to patient care. Ultimately, I ended up paying more than what my insurance covered, and the experience did not meet my expectations. I sincerely urge your team to avoid imposing unwarranted procedures on patients, especially when experienced professionals in your practice have successfully handled similar cases without them in the past. Finally, I understand that reviews reflect individual experiences, and expectations can vary from person to person. It's often challenging to judge a service or practitioner based on a single review, as a collective opinion is usually more informative. My intention here is not to defame the practitioner or the group that provided my treatment, but rather to share my personal experience, which was significantly different from my previous root canal procedures--both with this group and elsewhere. Unfortunately, this particular incident severely impacted me during and after the procedure, unlike any I've had before. I encourage anyone reading my review to consider it as part of a broader perspective and to make informed decisions based on multiple viewpoints. Best regards, Kannan Varadachari

My 8 year old son had to have a root canal because of a mistake made by a local pediatric dentist…read more Dr. Campbell performed the root canal and did a great job! She's very kind and thorough and made my son feel very comfortable. The receptionist was nice and helpful as well!

I was experiencing discomfort in two molars for far longer than I should have until I set up my…read moreappointment with Endo Excellence and my Dr Fonseca! They were efficient and on the ball. Dr Franseco explained every step, purpose and feeling I may encounter. I now know what CAA and AA mean. She was comforting and completed when she predicted. Her staff was attentive and proficient as well! Although there will always be something unpredictable or out of the box concentrate on that reality and know they are excellent at what they do and do consider you the patient as a core value! Our family has been with her for years and it is highly recommended you do the same!

I recently received endodontic treatment from Dr. Adnan Kazim, and I couldn't be more satisfied…read morewith the experience. I had undergone two procedures and he is an exceptional professional who truly cares about his patients. The staff was welcoming and the treatment itself was thorough, and Dr.Adnan Kazim explained every step of the process ensuring that I felt comfortable and informed. Also his responsiveness in times of need is awesome. I had an emergency situation over the weekend, he answered my call and made time to address my concerns promptly. Thank you to the entire Endo Excellence team!

I went on the recommendation from my dentist post a root canal because I was still experiencing…read morepain. Turns out I needed an additional root canal on the adjacent tooth. Dr. Kurtz was amazing!! She was very thorough and I felt nothing. I agree the wait time previously mentioned can be frustrating. But I think it should be noted that when you sit down for a procedure it's not guaranteed that it will be performed to completion at the time initially offered. The dentist isn't really a mind reader. They can tell you it will take a recommended amount of time, considered all things run smoothly and no adverse things occur. But I'm thankful for her expertise and will go back to her if needed in the future.

Where do I start? We were referred here 2021 and after months and months of waiting and back &…read moreforth between specialist and dentist, the endodontist finally worked on my teenage daughter's tooth. At our follow up appointment with our regular dentist, we discovered the endodontist worked on the wrong tooth! Yup, she performed a root canal on a perfectly healthy tooth! Neglected the other tooth and by the time we got her back in there to do the tooth that needed work it was too late to save it. Fast forward, here we are again referred to get a root canal retreat on a front tooth. After months of waiting for appointment for consult, they insisted dentist needed to remove cap in order to redo root canal. Back to dentist we go. Dentist insists there's no need, it would cost us out of pocket expenses ($700-) for new cap and that endo can do procedure through back of tooth without interruption to cap. Back to Endo, who proceeds to give attitude and give worry that it will crack and then she will have no tooth. We decide to proceed and take our chances. Surprise, they could do the procedure without ruining the cap! We waited over an hour to get called back. The hygienist/assistant was so nice and helped calm my daughter's angst. She said procedure should be 20-25 min. Endo comes in, daughter asked couple questions of what to expect, mentioning the assistants quote of 20-25 min timeline. He snapped and cockily said "no, if she thinks she can do it in that time then SHE can do the procedure herself". I had to bite my tongue, as I didn't want to give him reason to take it out on my daughter. More attitude. The guy is an arrogant jerk. Her dentist cannot do follow up to finish filling now until they send x-ray for them to submit to insurance co. It's been a week, and I have called numerous times... no answer. This place is a joke and unprofessional. If there are other options in your insurance network- go somewhere else.

Went to the Cherry Hill location post tooth abscess and infection. Dr. Seth Levitin was so nice and…read moreefficient. Explained every step. They use high tech equipment and the doctors and staff work beautifully together. Very happy and pleasant place to be. Highly recommend. Dr Levitin even called me the morning after the procedure to ensure I was ok before he went on a family vacation.

I was scheduled for a root canal procedure in Medford at Exclusively Endodontics. I was almost…read morehalfway into the procedure when asked why didn't I get the needle? The Doctor laughed and said I got it almost 15 minutes prior to my asking. Well I never felt one thing during the procedure...EXCELLENT! THANKS DR. SINGH!

Dr. Porras and his staff are kind, friendly, personable AND he's so good at root canals that I…read moreactually fell asleep during the procedure! We debated whether or not I snore! Really a great endodontal surgeon and a great staff! Highly recommend!

I am blown away by the level of excellence in which Dr. Porras and his staff operate. I was seen…read morepromptly, the office is meticulously clean, friendly faces and just an overall great experience. The equipment was state of the art and Dr. Porras explained each step to me while making sure I was comfortable. No one wants a root canal but if you are reading this and searching for a Doctor to treat your endodontic needs look no further. Call today... don't wait.

Well, I must say I was utterly surprised on how much the staff was so friendly, kind and welcomed…read moreme to their office. I got really good vibes from them and it helped me feel at ease and less stressed. I looked around the office and exam room, there was all state of the art equipment and the place was sparkling clean. When I spoke to Dr Li he was concerned, compassionate and listened to what I had to say. He thoroughly explained each step that was taking place with my root canal. I was so amazed with his expertise, knowledge, and his professionalism. I highly recommend Solid Rock Dental this will be my forever place for dental work. Sincerely, Christine Loftis RN

It is the first time that I could eat normally the next day after I have dental cleaning, fillings…read moreand a crown altogether. Dr. Li is awesome. He is perfectionist who puesues excellence. My son could also eat normally right after two fillings.

Highly recommend, a true professional in every way. Truly a great practice! Don't look anywhere…read moreelse if you need a great Endodontic surgeon.

I'm very sadden Dr Bonnelli closed her practice. My experience with Dr Bonnelli has been…read moreexcellent!!! I loved the music in her office and the staff. There was one staff member who was being very disrespectful to the office manager during my first visit. I called Dr Bonnelli's number and left a message. She called me and I explained who the employees where and what was said during their verbal exchanged. Now back to the closing. Dr Bonnelli is an exceptional excellent dentist!!! She will not do or put out subpar work!! After 2 years of searching for DrBonnelli's whereabouts on several social media platforms. I begged her to reopen her practice. Lend her expertise to a dental school. Or work under a dental practice part time. Her response was NO! I don't know what cause her to completely shut down any notion that deals with dentistry. I hope she reads this some day. Just know this patient appreciated your work and you are truly missed!!

I went they were all smiles as usual. Dr B, greeted me, which was nice. Then I was in and out…read more They just took a picture of my broken denture and said they will call me when done. I just love this office. Give it a try. You might love it too.

Went to the cinnaminson office 4x now and won't be going back!! The price is actually fair and the…read morestaff are all fine especially the guy at the front desk but their system is so flawed! It's all wait,wait wait!!always takes 2 hours to get a cleaning and exam!! Sit for 30 minutes the go back for xrays, back to waiting room and wait long time foe cleaning! Then the worst! Back to the waiting room to check out!!!!!!!!!! I had 10 am appt. And was finally done cleaning at 11:46 and satin waiting room to check out and make next appointment but was never called and I finally just left after 30 minutes at 12:16! Haven't heard from them since! Gerald Kelly

Worst place I have ever dealt with trying to get an appt for fixing a tooth, don't waste your time…read morelike I did. Nothing but the run around, one person tells you this and another person tells you something different.