Subject: Feedback on Recent Root Canal Experience at South Jersey Endodontics Dear South Jersey Endodontics Team, I recently experienced a severe toothache due to an infection in tooth #30 and visited my DMO-preferred dentist, Dr. Samir Patel, for advice. Although the tooth had no prior symptoms of infection, he recommended that I see an endodontist at South Jersey Endodontics. Having had a previous root canal procedure done by Dr. Steven Ryu with an excellent, pain-free experience, I requested to see him again. However, I was informed that he was unavailable, and instead, I was scheduled with Dr. Divya Trikannad, whom I had not worked with before. Upon my visit, an X-ray was taken, followed by a recommendation for a 360° CT scan, which I was told would provide better clarity for the procedure. I was informed that this scan was not covered by insurance and would cost $300 out-of-pocket. Although I agreed to proceed, I had never been required to undergo this scan in my past root canal treatments. Unfortunately, despite this additional imaging, my experience during and after the procedure was extremely painful, to the point where I had to take three days off from work to recover. I genuinely question the necessity of the 360° CT scan, as it did not seem to contribute to a smoother or less painful procedure. In my opinion, this additional step felt more like an unnecessary cost rather than a true benefit to patient care. Ultimately, I ended up paying more than what my insurance covered, and the experience did not meet my expectations. I sincerely urge your team to avoid imposing unwarranted procedures on patients, especially when experienced professionals in your practice have successfully handled similar cases without them in the past. Finally, I understand that reviews reflect individual experiences, and expectations can vary from person to person. It's often challenging to judge a service or practitioner based on a single review, as a collective opinion is usually more informative. My intention here is not to defame the practitioner or the group that provided my treatment, but rather to share my personal experience, which was significantly different from my previous root canal procedures--both with this group and elsewhere. Unfortunately, this particular incident severely impacted me during and after the procedure, unlike any I've had before. I encourage anyone reading my review to consider it as part of a broader perspective and to make informed decisions based on multiple viewpoints. Best regards, Kannan Varadachari read more

My 8 year old son had to have a root canal because of a mistake made by a local pediatric dentist. Dr. Campbell performed the root canal and did a great job! She's very kind and thorough and made my son feel very comfortable. The receptionist was nice and helpful as well! read more

I was referred here by my dentist for a possible cracked tooth! SJE has a special x-ray machine that my dentist doesn't. To my surprise and fear - no crack. Probably a neurological issue! The office staff and Dr Guerra were excellent. I left with a disk of my mystery pain tooth area. Wish me luck! read more

Wanted to be sure I left a review after being treated with such great care after multiple procedures for a problematic root canal. Dr Carroll and his staff are the greatest. He thoroughly explained the procedures and my options and when it came time for the actual treatment he and his assistant made me feel very comfortable. Their whole office experience is excellent and I highly recommend. read more

Wish I could say I receive any service from this office but I didn't receive a call back until almost a week later. Scenario: Broke a tooth on a Friday morning, got referral from dentist, checked insurance, and called this office immediately to leave a message as instructed. Voice mail said I would get a call back within 24 hours. Spent the weekend in agony and luckily another dentist office called me back first thing Monday and fit me in that day. This office? They returned my call six days later on Thursday. Imagine leaving a new patient who was referred to this office hanging with pain for a week. i hate leaving bad reviews, but you know what I hate even more? Being ignored when I have horrible mouth pain. read more

Dr. Eisenberg is absolutely the G.O.A.T. Thank you Dr. Eisenberg for the perfect root canal. Temple proud.

Office staff was fine.... The endodontist Steven Ryu??? Wow unbelievably rude and condescending. I asked him a question and his reply to me was " why are you asking me? It was a question regarding a procedure that would have to be performed by a oral surgeon but that's not the response you give to a patient. I asked if his office could send the X-ray of my tooth to the oral surgeon and his reply was " take a picture with your phone." His dental assistant was snarky also. After his rude comment I left the examining room going to the the lobby to check out and I heard her say to Ryu " DID YOU DISMISS HER?" Who says that loud enough for the patient to hear??? I just kept walking and checked out with the office staff, requesting they send a copy of my X-ray to my oral surgeon. They did not do it because prior to my appointment with the oral surgeon I call his office to see they had received the X-ray and of course they told me nothing was sent to them from Steven Ryu office. I had to call and request the X-ray be sent and this time they did send it via email to surgeons office. He is really quite full of himself obviously if he thinks he can speak to patients in that manner. I told my oral surgeon about Steven Ryu and his lousy bedside manner, actually it's non existent as far as I'm concerned. I do not know anything about the other doctors in this office but my experience with Steven Ryu was appalling. RUDE RYU..... read more

I am so very happy that I am receiving care through this practice. The practitioners here are caring, technically superb, and just plan perfect. I have very high expectations when I receive health care. This practice has exceeded my high expectations. Trust that this practice will help you maintain dental excellence. They are also super concerned about making sure you are comfortable during any procedures. The best of the best. read more

I was referred to South Jersey Endodontics by my family Dentist after he was unable to complete my root-canal due to the nature of my roots. I am already the worst dental patient on a normal day, so being sent to a specialist to finish the work was shattering my nerves. You are in the hands of some of the friendliest individuals at this office. That friendly attitude welcomes you the minute you walk through the door, through your procedure, and upon checking out. I cannot remember the name of the young lady that assisted Dr. Carroll but she was absolutely amazing and made sure I was comfortable the minute she brought me into the room and through the entire process. I am not saying I was completely relived of my fear, but after meeting Dr. Carroll I was not as anxious about my root canal. That man probably sees more than a handful of individuals every day but, he makes you feel as if you are the only concern on his schedule. I asked Dr. Carroll to be very liberal with the procaine and he did just that. In all my years of going to the dentist, starting from my youth, that was the most comfortable I have ever felt in the chair. read more

I was in a lot of pain and able to very quickly get an appointment with Dr. Ryu. I read his bio and was impressed and happy to have someone with his credentials and commitment to patient comfort as my provider. Dr. Ryu gave me a same day root canal. He explained everything and was very nice. He had a colleague named Juan who kept checking that I was comfortable and was very nice. Other than the initial shot to numb me, I felt nothing at all. Dr. Ryu was very gentle and patient. The office staff was very user friendly and nice. Considering it was a root canal, good experience and I recommend Dr. Ryu. read more

Not happy with policies. Was quoted wrong out of pocket even though I told them that it was a redo of an old root canal that created an abscess. Then they could not finish it and it was just a bicuspid. Have to come back again and take off work again. Oh and cannot come back for a minimum 3 weeks I was told because of medication in tooth (that's a new one). This is also in addition to the 4 weeks I waited to get this done in the first place. The only reason for the 2 stars was the staff that I encountered, they were polite and courteous. read more

Let me start my saying that I absolutely HATE going to the dentist- really bad anxiety. I was scheduled at a general dentistry for a cleaning, but 3 days before developed a terrible toothache- think crying in pain bad (they still didn't see me until my scheduled date/time though) They did xrays and couldn't see any reason why I would be in such awful pain, they were clueless. They then referred me to South Jersey endodontics for a CBCT scan (basically a CT scan of the mouth- teeth, nerves, sinuses, etc) I was so excited that they could fit me in 2 days later. I was told this scan isnt covered by insurance and was given a quote of ~$300. I got to the office, the hygienist (who was amazing) talked to me and took one xray of my problem tooth and then had Dr Carroll come in. I was leery (because of my anxiety with dental procedures), but he had the best bedside manner I've ever experienced (and I work in healthcare!). It turns out, my general dentist is an idiot, for lack of a better word, because with once glance at the xray, Dr Carroll knew that I didn't even need that CBCT scan, I needed a root canal...right away. The nerve inside the tooth was so inflamed that it needed to be removed. They did the root canal right there on the spot! They made the process so easy and were amazing every step of the way. They also saved me money by not doing the unnecessary CBCT scan, I only had to pay my dental insurance copay of $50. My pain was even gone the same day! I wish they were also a general dentistry so I could see Dr Carroll for all my visits. I would recommend this office to anyone-and already have! read more

I was extremely nervous about my procedure (root canal) and Dr. Weisinberg was very kind and patient. Also the staff was friendly and made me feel at ease and comfortable. Nice, clean office and exam rooms. Up to date decor. Made an unpleasant procedure as best it could be! read more

Unable to make an appointment with this office. Receptionist obviously not happy with her job today

After a teeth cleaning and x-rays done on my teeth in which the 1st dentist missed the infection in my tooth from a previous root canal done 20+years ago i got a 2nd opion at the Rutgers dental school in somerdale,The teacher noticed it,then refered me to this office. I chose to deal with Dr. Eisenberg,i checked out his credentials and he was a true specialist! My insurance didnt cover it,so it was a heavy hit! Over $1,100.Because i was moving out of the area,he did the filling which was an extra $150.(included in the price)Dr Eisenberg, did the procedure in 2 seperate appointments The 2nd appointment he fit me in during his lunch period (i actuality heard his stomach growling) Lol Anyway,he saved my tooth and I'm very pleased with the level of service provided by him and his staff. read more

I can't say enough GREAT things about the Drs and staff at this office!!! I went in last week with a terrible toothache but they could not pinpoint the problem tooth and did not want to do any work without knowing exactly what they were dealing with so I followed up a week later and still after seeing two different doctors we were still unable to pinpoint the tooth and where the pain was originating from and I appreciated their patience and professionalism throughout the entire process because so many other offices would have just did the work on a tooth just to get the money but they wanted to make sure that they were gonna work on the correct tooth there was so much care put into their work, I ended up visiting the office four times in total, my fourth was today when I got the root canal we finally found the tooth that was causing the problem!! My root canal was performed by Dr Guerra he was great! He barely used a drill it was such a peaceful experience compared to what I expected!! I ended up actually seeing all four doctors in the Sewell office and there's nothing bad to say about any of them, they were all amazing, patient, bed side manners are the best I've ever encountered. The girls at the front are always sweet and compassionate as are the doctors assistants. read more

After having a healthy tooth operated on at Infinite Endodontics, I was extremely scared and hesitant to trust another endodontist. When I came to South Jersey Endodontics, I was in long-time excruciating pain and very frustrated from the malpractice I experienced at Infinite. The dental assistants were very nice and sympathetic to my situation. I met Dr. Carroll (sp?) who was simply wonderful! He was extremely friendly, understanding, and made me feel 100% at ease. He explained everything he was doing in a clear and concise manner (he formerly taught at Temple University dental school) and made sure I felt minimal pain. Dr. Carroll treated me like a person instead of a customer, which made the entire experience better. He was able to do what a previous a endodontist could not. This dentist is truly the best at what he does. He is extremely knowledgeable and goes above and beyond for his patients. I continue to recommend Doctor Carroll to all my family and friends. read more