DONT BRING YOUR CAR HERE ! They do not hold up to their…read morestandards for the lifetime warranty guaranteed they claim to provide. From my understanding "Lifetime warranty" means at any point in time after you get your car worked on at their shop , if a problem arises due to their work they promise to fix it. No matter how long time has passed. Hence the Lifetime part. The second you drive it off their lot and later find something wrong with your vehicle the new manager will try to say the warranty is voided because it was approved and "fully fixed" when you signed and pick up your vehicle up from them. Which doesn't make much sense. I understand accidents happen , things can be missed at first glance, and there could have been a possible miss judgement from their estimator..but still they choose to ignore that possibility completely. Which makes me think about , will anyone ever be able to use the lifetime warranty they promise to stand by ? This location will make up fake scenarios (Other reviews also talk about the same thing) and use them as excuses like "Its just the way my car is built" or " it looks like it possibly was worked on at a different shop and it will no longer be their job to fix any more" ,and "the broken part must have happened after we fixed it, it's been too long and you would have noticed this problem sooner". Which once again ..Shouldn't matter how long it takes for me to notice. Once I notice, it should be fixed. Save your time and find somewhere else that stays true to their loyalty program ,wants to actually help their customers and does the job right the first time. Very disappointing service and quality of work. The old manager seemed to care more about making sure your car was fixed and up to good standard. The new manager is far more passive, defensive and not about customer service at all.

I had a great experience with all of the staff here. They had my vehicle fixed within 3 days and…read moreeven provided a full detailing. Thank you to Mark, Dennis and the amazing front staff for all of your help!

I took my 2007 Miata to Soundsgood Auto/Coquitlam because my aftermarket stereo had totally died…read more The manager, Mike Maltais, came out to my car, worked on the stereo for several minutes and had it fully working again. As a bonus, he also reset many of my personal settings. He then told me no charge, even refusing at least a nominal payment for his time. I call that service and will not hesitate to bring bigger sound projects for either of may cars to this company should I be looking for an upgrade.

About three years ago, I had a stereo deck, front speakers/tweeters, an amp/subwoofer installed at…read morethe Burnaby location of Sounds Good Auto. I bought the Kenwood deck and installation kit from the shop but had previously purchased the other items. The installation came to about $1100, which I thought was a high price. The salesperson wasn't very friendly and had a bit of a "cool guy" attitude. In the end, I was satisfied with the installation work, but the deck was glitchy for all three years of owning it. I take it back because I didn't want to deal with the "cool guy" again. Fast forward to the present day. I bought a new car and wanted to install a subwoofer and amp that I had purchased. The amp came complete with an eight gauge wiring kit.  I decided to go to the Coquitlam location of Sounds Good Auto because I thought they might be a little more friendly than Burnaby. I brought in my car with the sub, amp/wiring kit for a salesperson named Mike to take a look at and give me an estimate.  He looked over the gear and belittled the amp and installation kit; he said the subwoofer was OK and the enclosure would do. Mike said that my eight gauge wire was cheap and not safe. I said I was OK with the installation kit that I had. The amp/installation kit's rating on Amazon.ca was 4.3 stars from 848 reviewers. There wasn't one review mentioning that the wires weren't safe or had reported any electrical problem. My sub was only 200 watts, so that wasn't a concern. Mike took me back inside to breakdown the installation costs. Even though I wanted to use my eight gauge wire, he added an eight gauge wire for $60 to the estimate. Next was misc. Shop materials that were totalling  $60. I didn't need any other materials. They were all in the installation kit. Here's the kicker. Mike said that it would take six hours to install my sub/amp at $120 per hour for the labour. He read out the total with taxes, and it came to $940.80 and asked if I wanted to book an installation time. I thought that he was joking, but he wasn't. His face was serious. My sub/amp is only worth around $300; I asked for a printed copy of the estimate.  I don't know if Mike was having a bad day, didn't like me, didn't want my money, or thought my intelligence is under average, but I left the shop baffled and felt insulted. I contacted two other professional installation shops with one quote of $300 and $350 from the other. Both shops quoted three hours for the labour, not six, which is ridiculous. I went to the first shop for the installation they used my installation kit without any concerns or objections. It's been one month now, and my car hasn't burst into flames or has had ANY fuses blown or other electrical problems. The sub sounds fantastic.  These rocket surgeons will try to sell you a trip to Mars, with a couple of days along the sandy shores of the moon. Make sure you ask for Mike in Coquitlam, and Reuben in Burnaby. These guys really know their stuff well, and will provide you with the utmost honest service. In closing, how did I get a stereo deck (which has a lot of wiring to be done), front speakers and tweeters, the same sub/enclosure plus a similar amp installed for $1100 and then my main man Mike, was trying to sell me a  $940 install for same sub/encloser and a similar amp for almost the same rate? It doesn't make any sense. Really! Many people take advantage of others that aren't familiar with some specific area of knowledge or subject. These salesmen enjoy  talking over peoples' heads with their garble,  to confuse customers to make them think they have to buy something or they'll have a big problem in the end. There needs to be some kind of standard in this type of business.  Please don't waste your money with Sounds Goods?, and do your research beforehand so that you don't become another victim.  Or... you can just throw your money away.

Thank you for your excellent service. Great experience highly recommend…read more I definitely will return for future services that I need. Thank you

One of the best places in Ridge Meadows to get your vehicle detailed. While prices have gone up in…read morerecent years, the work is superb!

I can't say enough about the outstanding customer service at the Crystal Glass Langley location…read more Not only did they fit me in last minute, but then they took the time to explain the unique issue with my rock chip and although they did their best to repair it, because they weren't 100% sure of the repair, they refused to take payment. Absolutely amazing! Definitely would go back.

I had a chip in my windshield repaired at this shop a few weeks ago. Ron was so kind and friendly…read morewhile I waited for my windshield to be fixed. He didn't even charge me for the repair! He said that he would not charge me because ICBC would be changing its policy within the next couple of days; the policy change would be that vehicle owners would get free windshield repairs if they have comprehensive coverage. Even though that new policy was not yet in effect, Ron went ahead and fixed my windshield for free ;) I am super appreciative! The young man who fixed my windshield was also kind and amiable :) I will go back if I need another wind shield fix or replacement.

From the time I dropped my vehicle they were very efficient with their time, including having me…read morepicked up by the rental company five minutes after arriving. I had bought my truck recently to go on a road trip and I the urgency of getting the vehicle done in time. They went above and beyond by staying late to paint the truck and made their deadline even Though it meant overtime for some staff. Their communication was great, the truck looks fantastic, cleaned and detailed and I give them two big thumbs up. I have never used craftsman before and will definitely go back.

Excellent work in painting my truck. Helpful with the loaner while the work was done in a…read morereasonable time. Friendly staff and service. Only notable issues was that they forgot to epoxy around the window seal on the passenger side and they didn't attempt to align the plastic impact prevention strip properly after the work, but both were minor issues that were quickly resolved.

Thank You! Thank you! Thank you! Always extremely overwhelmed with friendly, professional service,…read morequality of work and helpfulness. % trust only this place for all auto repair. ICBC should have them at the top of the list and bodywork people should want to work there. Very happy. Thanks again! #CandyAutobody @CandyAutobody Don't go anywhere else, worth the wait to get appointment and worth the drive. (I live a 45 min. drive away).

I've had both body work as well as mechanical done at this shop. They were very honest and…read moreprofessional. They do quality work at a fraction of the cost of what the big shops quoted me. They really care about their customers. Candy Autobody also towed my car to the shop and provided me a free courtessy car while they fixed my car. I will definitely be back and will recommend this shop for all your car needs.

Was once a business to recommend. No longer since it became a corporate franchise. I tried using…read moretheir online booking. No response. I rented a U-Haul from here last year. The guy at the counter was completely lost on how to do the computer work. Maybe he was new but no one else at the counter was willing to assist him. If the mechanics have not changed I could still recommend the shop skills.

We were in town for a weekend hockey tournament on a long weekend in November. Our engine light…read morewent on with a 'check engine charging system' light flashing. We frantically called around on a Saturday late afternoon of the long weekend and Gerry's Automotive was the ONLY place that would check the diagnostic. Turns out we needed an alternator and it was 3:30pm when we arrived (they close at 5pm) We were extremely grateful they drove to parts store to pick up new alternator and installed it, we were gone by 5pm. If they wouldn't have gone out of their way for us, we would have have to stay in a hotel for another 2 nights, miss work and and school Monday to get our truck looked. Thanks for being soooo helpful to us!

I would just like to thank Matt and Mountain hwy collision for the fantastic work they did on my…read morevehicle!!I would feel confident bringing your vehicle to this shop .

I damaged my front bumper and scratched the bottom of my car by accident. I searched for a highly…read morerated ICBC auto shop in the neighbourhood and found this Mountain Hwy Collision Repairs and Auto Glass. I saw a lot of good reviews about it, so I brought my car to this auto shop for a quote. The owner Mat helped me to check on the car carefully and explained to me what needed to be repaired or replaced clearly. He sounded fairly honest and provided a quote to me. Finally I decided to let this auto shop repair my car. I received an excellent customer service. I got a very clean courtesy car. The admin lady Lisa was very diligent that she would call and report everything in detail a couple of times during the repair. The repair was done perfectly. I had no complaints about it. The best part was that I had to return the courtesy car by 5pm, but I got stuck in traffic from Langley to Coquitlam and would not be able to make it until 7pm. The owner Mat would wait for me to come and make sure I could drive safely and returned the courtesy car before the weekend. I would highly recommend this auto shop to others if they need to fix or repair the cars due to car accidents.