I've gut renovated four houses and these guys are by far the worst plumbers, and the worst…read moresubcontractors, I've ever encountered. For example, they installed a free-standing tub backwards with the drain exposed to the room, installed a sink that was smashed on one side close to a wall (apparently hoping we would not notice the damaged they caused), and forgot to include parts on three Duravit in-wall toilets that have caused constant leaks. I'm sure there are more plumbing problems in our house that haven't been revealed yet. Our GC (who was awesome) fired them in the middle of the job and replaced them with StraightEdge Plumbing. The StraightEdge team is everything CZ is not - professional, reliable, and knowledgeable.

I have had other area plumbers (Hardy, North Sea) come and all they do is send a big bill and don't…read morefix things right or even care at all. My family found Charlie and he finds the issues and poor or improper work quality done by others that have caused problems for years by these so called "professionals". Charlie is really is fair, honest, reasonable and responsive. Wish they still made them all like Charlie. The World would definitely be a much better place.

I had them come out for troubleshooting. When i asked them any questions they said "pay the service…read morefee" when i asked when they were going to repair or get parts to repair it. I was only told "pay the service fee" The person didn't know how to communicate and only say "pay the service fee" I tried to call and schedule the repairs but they don't awnser or return phone call. I only went with this company because it is through my warranty. I would NOT reccomment this company to anyone. Don't waste your time.

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

The kids at Grant are pathetic…read more Installed a Lennox ac condenser lopsided without leveling dampers. Vibrated like crazy. Came out and offered to correct it at an exhorbitant price. Serviced the blower. Jammed a mangled 25" filter into space meant for a 20". Heh, heh, he'll never know. Fired them and fixed the problems myself.

Please stay away from this company (Grant Heating & Cooling) They cannot repair their equipment and…read morewill charge you thousands of dollars for parts and labor. Replace parts, charge you, and unit still does not work. Correct, unit does not work after multiple visits. Zero stars! Labor cost is through the roof. No follow-up. Company is a scam! You have been warned.

Josh came to service my air conditioning. He was professional and addressed all my questions. He…read moremade sure to wear his booties and did a clean job. Thank you

Great and accurate service. My transformer on an air handler died from age, and 4 hours after…read morecalling Hamptons Air - my AC was fixed!! (On a weekend, too!) Excellent communication, timely, and experienced. Thank you for your help - 5 stars.

Our a/c was cycling on and off repeatedly. Called our years-long service company Friday morning,…read morewho told us no one available til Monday and also tried to sell us a service contract without really being able to explain whether or how much it might save us on repair. When I asked for ballpark, they said sounds like your 15 your-old system is too old to fix (coolant is no longer being used, so hard to re-charge system, etc. etc.), so could be $12-15k to replace. That's when I cold-called Action Air, just based on favorable Yelp rating and long time (9+) years in business. The woman I spoke to said they'd be there LATER THAT SAME DAY (Fri) and would keep me posted when he was in the nabe. I got a text at 4 pm saying tech on his way. David showed up within minutes. He was courteous, knowledgeable, efficient ... and honest. Made a quick circuit of our equipment (compressor, air handler, thermostat), and promptly determined it was just a thermostat issue. He went out to his truck and replaced the thermostat, explaining how it worked and giving us the user's manual from the box it came in. While there, he checked our air filters and the compressor, took a couple readings at the compressor and told us everything looked great, and that we should just hose out the grill around the outdoor compressor fan, noting that it was located close to a dryer vent so needed extra attention. Bottom line: This is just what. you want and need in a repair company, particularly when you're talking about equipment you may know very little about so could be at the mercy of dishonest vendors. Can't recommend Action (and David) highly enough. Saved me possibly thousands of $$$.

Bad experience. Advise, do not let them charge you for 2 guys, -- you will get twice the charge…read morerate for service at half the speed. End result - you get twice the bill for the same service as one guy. If you do use them, make sure the charge is for the one guy rate. --- You are welcome. send me a gift later :)

We have not used this plumber in many years, but we had a pipe that had burst and was pouring water…read moreinto a bedroom. We called on a Friday in the late afternoon and in 2 hours Riley was there and couldn't have been more pleasant or competent. He came up with a temporary fix that allowed us to turn the water back on until we could have ductwork removed to give him access to repair it permanently. He tested the area with air, so he wouldn't risk water leaking. He went through the whole house to make sure there weren't any other leaks and even checked the water meter to make sure water wasn't leaking where it couldn't be seen or heard. He was there for just under an hour. They are very fairly priced, although we weren't in a negotiating position. That's extremely unusual for the Hamptons. I recommend them without reservation!

AWESOME COMPANY, AWESOME PEOPLE !…read more Professional, kind, patient office crew and wonderful group of technical folks that are skilled and knowledgable and patient. Grateful for the care they take in making repairs and spot on in suggesting when and how to replace parts. I just let them do what they do well...

Gary, no one requested anything for free. Brian sent a tech, without asking for a credit card, who…read moreclaimed they couldn't diagnose the problem. I had to follow up multiple times to get any answers. My third party tech doesn't have an account with the manufacturer and you installed the system so standing by the product you sold us and recommended would be the minimum service expected after paying the cost we paid you. I do not recommend your service and have informed our community WhatsApp group to avoid your service. Until trustworthy, better service is provided, your company shall not be recommended and the community deserves to know to avoid this headache. We are all busy and your lack of trust worthy service is the least we need during our busy schedules.

Central air had a meltdown mid-July and started blowing warm air. Called Hardy and spoke with…read moreBrian. He really came through! The tech, Mike R, was knowledgeable and professional, made sure the system was working optimally. Jenn manning the phones is great as well. All told, couldn't be more pleased. Thank you!

Great service. Likeable demeanor. Fair pricing. Robert…read morehelped me on the Sunday of a long weekend. The cold weather caused a pipe joint to come undone and water was everywhere. Robert came on short notice if fixed everything. I'll definitely use his services again.

I rarely write reviews but the service I received from Steffens is worth writing about. My heat…read morebroke on New Years Day - the 10 degree New Years Day - and Bob, was not only the only plumber to return my call but was at my home within a few hours and solved the problem. When the remote thermostat was still giving an incorrect reading, he went back to my house in the dark (I had to leave town) and checked it again. It has been so long since I've found someone with the professionalism and workmanship I received from Bob Steffens. I highly recommend him. And thank him again. Sincerely, Carol D

i needed emergency AC repair during a heat wave on a Thursday. I called around to a half dozen HVAC…read morepeople, no response or said they could come by the next week. Eddy was there that day, fixed the problem. I was expecting some crazy emergency rates, but no, Very reasonable. Highly recommend.

Eddy (and ECE) is the best. Reachable day and night he helped us through an emergency heating…read morerepair late night last night, and even followed up afterwards to make sure everything was continuing to perform as expected. Really appreciate the help and will be looking to Eddy for all my heating and cooling needs going forward. A++++.