I recently had to unexpectedly make the decision no one wants to make when I was at Upstate…read moreVeterinary Specialties. While I waited for my husband to come so we could say our goodbyes to Buddy, I looked for a cremation service for our special boy as I thought I'd have to make all the arrangements. I read glowing reviews about Infinity and decided they would be my choice. When the staff came to talk to us was when I was told Infinity was who they used which made it easier for us during a very stressful day. We just picked up Buddy and we were very touched with the way he was handled and the special items that were included such as his paw print and fur, and everything that was personalized with his name. I would HIGHLY recommend Infinity for your beloved pet.

They took such good care of my Princess Kayla. Even her pawprint had purple and lavender stones in…read moreit. It's the little things like that that mean so much when you have to say goodbye to your fur baby. Would highly recommend.

What a blessing Dr. Diaz was from In the Comfort of Home when our 17 year old cat suffered terminal…read morekidney failure. We had to wait an hour or two to get a call back after leaving a voicemail, but once our call was returned, we were able to get a visit that day. What was an incredibly stressful time was made easier by the gentle guiding and kindness of Dr. Diaz. He was wonderful and it made the heartbreaking loss of our little buddy easier to take. After having experienced previous losses with a traditional visit to a vet, this was so much more easy for a cat and us, allowing our cat to avoid the stress of travel to the vet, and allowing us to grieve in the privacy of our own home during the process. Thanks you In the Comfort of Home.

We have used this service in the past and found it to be very kind and peaceful. However, a good…read morefriend just a terrible experience today. She had a scheduled euthanasia visit for her dog tomorrow at 11:00AM. They called and told her this afternoon that they couldn't come tomorrow. They can't come until Friday, AND there will be a $100 up charge because Friday is considered a weekend. Imagine preparing yourself for this terrible event, and having it rescheduled the day before. And THEN it's going to cost you more because THEY reschedule it? This is just wrong on a lot of levels. I won't be using them again for any of our dogs, and I can no longer recommend.

Beloved Companions in Avon, CT showed us incredible compassion during one of the hardest moments of…read moreour lives. When our beloved dog passed away unexpectedly, the owner, David, personally took my call the night she died and met with us the very next morning. His kindness and genuine empathy were truly comforting during this difficult time. David guided us through the cremation arrangements with great care (and allowed us to choose our preferred package with no upselling) and allowed us to say our final goodbyes to our sweet girl before we left. The cremation was completed the following day, and we received our best girl's ashes in a beautiful wooden urn, a prayer card, and several ink paw prints, all handled with the utmost respect and compassion, from Justin. We are deeply grateful for everything and 100% recommend Beloved Companions.

I want to sincerely thank Dr. Magnotta for the gentle, compassionate way she helped our lovey Milo…read morecross the rainbow bridge. The kindness, patience, and respect made an incredibly difficult day a little more peaceful. This also applies to Peaches and Beloved Companions. We are deeply grateful for the comfort brought to all. With appreciation, Kristin Adams

Review I chose…read moreForever Meadows because I had used them three years ago during a previous loss and, at that time, they were extremely compassionate and professional. After that positive experience, I trusted their care during such a difficult time, not realizing what high employee turnover they have had since then, leading to a completely different experience. On April 21, 2026, after Bailey, our beloved cat of 18.5 years, passed away, we reached out around 9 PM, as their website states that 24 hour services are available for situations like this. Unfortunately, we were told that the website is incorrect and they could not assist until after 9 AM the following day. We were advised to keep our pet outside or somewhere cool overnight. This was incredibly distressing during an already heartbreaking moment. When the employee arrived the following morning to pick Bailey up, he was quite insensitive and started the conversation by immediately asking if I had already paid. While filling out the contract and explaining the options I would like, he interrupted me multiple times to discuss prices, even after I had advised him that the price was not my concern - making sure my little girl was taken care of was my only concern. While arrangements were made, both on the phone and in person, I clearly communicated multiple times that having Bailey's paw print was extremely important to me and my son as a keepsake. I also showed the man the clay paw imprint that their company had done for her brother three years earlier and stated I wanted the same one for her. I paid in advance for this service and it was clearly marked on the contract I signed. When I was called to pick up Bailey (four days after the man told me she would be ready to come home), I was told that the clay paw print had not been done prior to cremation and it was unclear that I wanted it, despite it being marked on the contract and them already charging me for it. This was devastating. While they did offer to refund the $45, the opportunity to have that final keepsake is something that can never be replaced. There were several other mistakes made during the process as well but this is, by far, the most upsetting as it is irreversible. What made the situation even more upsetting was how it was handled. There was no empathy and it was treated as an inconvenience to them. Both Faith and the man in the office with her during pickup stated multiple times that it is not their fault. I specifically asked what quality control plan is in place to prevent these errors from occurring and was advised there is none and that "mistakes happen and are just part of doing business." This particular "mistake" was compared to a fast food order being prepared incorrectly, which felt dismissive and deeply lacking in empathy given the emotional nature of the service being provided. This was not just a simple oversight. It was the loss of something deeply meaningful during a time of grief over the loss of a very important member of our family. For a service costing several hundred dollars, I expected a much higher level of care, attention to detail, and compassion. I specifically asked to speak with the owner and was told he wasn't there. I asked Faith to call him to which she replied, "I will not be doing that." To make matters worse, I am not at all confident that the ashes I received are even Bailey's as they are less than 1/4 of the weight of her twin brother's ashes, despite them being almost identical in size at the times of their passing. With such carelessness and an admitted lack of any kind of checks and balances in their operations, I do not have any faith that they actually provided the private service I paid for or returned the proper ashes, which is even more distressing. Unfortunately, based on this experience, I cannot recommend Forever Meadows and I very strongly discourage anyone from using their services for a loved one if sentimentality and compassion are at all important to them. My wish is that no other family ever has to experience such carelessness during an already devastating time.

From the owner: Forever Meadows Pet Memorialization & Cremation Services, by V.J. Iocovozzi Funeral Home, Inc., is…read moreproud to be able to offer pet loss services to families in Central New York. We understand that your pet is not just a companion animal but a member of the family. They deserve to be treated with dignity after they have passed and we provide you with a range of services from cremation to a private reposing room to urns and other memorials. We use a secured tracking system to ensure that your pet - and only your pet - is returned to you. Please contact us at any time, 24 hours a day. Visit our site for more information and to view our gallery as well as information on grief support and frequently asked questions. We are the only crematory in this area that does in-house cremations so we cannot guarantee most of our pets are returned in 24 hours. Our professional in-house staff has the utmost integrity and compassion for your fur babies. We have been servicing the area since 2015. We have been in the death industry caring for family needs since 1947.

Our beloved cat suddenly passed away on Sunday evening. Having children who are heartbroken and who…read moreloved the kitty (as I did too) and knowing there are coyotes and other wildlife that would potentially disturb a her backyard burial, I contacted Inserv/Riverbend. The staff was professional, supportive and sympathetic. I brought the family cat for cremation and was able to bring her home. If you are reading this, you may be in the position I was in: beloved pet passes, regular vet closed, emergency vet far away... I contacted Inserv/Riverbend Pet crematory and arranged everything. The cost of the service was reasonable ($150 for the options I selected, could be more or less based on your decisions) - it was worth it.

I was an absolute mess and beside myself when I lost my baby & best friend of 11 years. The people…read morethere {Karen & Ryan} are the absolute best!!! This was an extremely painful time and their patience and understanding during this time of extreme duress is simply unmatched. I have nothing but put positive things to say. You'll be very glad you used them during your painful time also.

Henry, I have had 5 dogs done here and just brought in #6…read more The staff is very polite and understanding. They also get the job done pretty quickly. One of the times I was there they were a little late on the time they told me my dog would be done and they took care of me to compensate my time that I had to wait. Their fees seem very reasonable. There house is there office which is fine but their services are great.

I have been a rodent parent for 13 years, so have gone to Balmoral often as rats and mice don't…read morelive more than 3 years or so. Allen always cremates a "family" of my rodents together, ones who were cagemates, and it's wonderful to know that they're together after death as they were in life. He is very kind and caring and always accommodates our wishes. It is a peaceful setting and I would never go anywhere else.

From my first call with Final Journey, I could immediately tell the staff radiated kindness and…read morecompassion. Making the call was incredibly difficult, but the person I spoke with helped ease some of that burden. At no point during that call did I feel rushed or that my feelings were disregarded. When Kevin and Dr. Maura arrived, they showed the same kindness and compassion. They walked us through the entire process and allowed us some final, meaningful time with our fur baby before we began. The level of empathy they both showed is something I will never forget. Thank you for making such a difficult day a little more bearable and for treating our beloved fur baby with the dignity, love, and respect she deserved. Your compassion truly meant the world to our family.

Final Journey came highly recommended by many in my Facebook community when I was doing what I…read morethought was advance research for my beloved cat, Willow. Unfortunately, I needed their services sooner rather than later, and a compassionate representative scheduled a next day appointment. Kris and Kevin were kind and calming; they explained the process well, let us participate as much or as little as we were comfortable with, in a peaceful and unhurried manner, and were respectful of our grief. Willow was comfortable in their presence immediately, and experienced no stress or pain. Willow was an angel on earth, and deserved the best homecoming we could give her-thank you, Kris and Kevin and God bless what you do!

Deserves no stars. I found a cat I liked at PetSmart and I asked staff if the cat was available…read more They said yes. Ok great. We applied. Three weeks later, NO communication and we heard NOTHING. Unfortunately, the shelter called us and said they messed up our application and gave the cat away to someone else. Huh?? BUT they said they have a new litter coming in and to check them out. Ok great. We check out the new litter and . Two out of the five were already adopted somehow, despite getting the cats literally an hour ago. They didn't have name tags out and they weren't even set up yet. HOW?! There was one I really liked. Once again, I asked if the cat was available and they said yes. I told them I'll apply. I also called the shelter to make sure and yup the cat is available. Not even 5 minutes later, they called me back and were like "yeah.... Sorry, that cat is already adopted too." I get a call later at night from the friends I put as references telling me the shelter talked to them for application but sounded disorganized. At this point, there is no cat we applied for that was available, as both of them went to other families. Who were they calling for?! It's extremely sketchy. Finally, they called us AGAIN and told us to come in one more time. We gave up at that point, but went just for the hell of it, once again, basically all the cats are adopted already. They instructed us to go to their actual shelter (this was all PetSmart) and we were like NOPE. I refuse to give these irresponsible people money. I hope the animals have great care because this place cannot be trusted. HORRIBLE experience, AVOID and go somewhere else.

Amazing experience from start to finish & ongoing! They were so quick & efficient getting my…read moreapplication approved & we went home with our new pet same visit! Gave us tons of supplies to get started & have followed up (very thoughtful, more than once!) A great place to support !