Popped in here for a coffee and some eggs on toast after a fruitless visit to the Ellerslie Hospice shop across the road. We ordered two flat whites, I asked for poached eggs on toast and my husband got a tart from the cabinet. The tart came right away. The coffees took at least another ten minutes. My eggs took about another 10 after that. Now, they have an open kitchen here and I was seated right near it, so I could watch the people cooking. I was already a bit apprehensive because the woman in the kitchen seemed like she didn't really know what she was doing - didn't know where things were, and looked really stressed. Unfortunately, when my eggs finally arrived, my toast was not toasted. The edges were a bit crunchy, but the middle was completely soft and not even hot. I don't really like sending stuff back, but I'd just waited 20 minutes for these eggs so I wanted them to be good. Another wait, and my eggs reappeared, on much thinner bread which was toasted. There was also a big smear of some kind of brown sauce on the plate, on which everything else had been placed - including the napkin and cutlery. It was sticky and unpleasantly sweet, but by that point I just wanted to leave, so I wiped as much off as I could with a napkin and ate my eggs. The eggs were fine, in the end, but spending almost an hour to get poached eggs on toast and a couple of coffees in a chain cafe is not really something I enjoy.
Additionally, I used the bathroom and there were long black hairs in the sink, on the floor and stuck to the wall underneath the hand dryer :/ read more