Jan Ramos, the relatively new owner of Town and Country Property Management, has a great reputation…read morefor providing first-rate management services. Sometimes managers do drop the ball as evidenced by a single evaluation of the previous owner. But this is a whole new ballgame. Jan should not be judged because she wasn't the owner then. So, you be the judge. Call Jan first and see if you don't agree.

I really would have hoped to give a better rating to Diana Sosa. It's too bad things did not work…read moreout in our working relationship. It has been years now, but I still think about this horrid situation when I go up to my rental in Oakhurst. I had to move my family to Fresno, being a single mom I had found an amazing employment opportunity. I needed someone whom I could trust with my soon-to-be rental house in Oakhurst. Diana Sosa was recommended, what a mistake. Diana Sosa is an extremely nice individual, but in terms of a property manager, sadly I cannot say she was the best. The renters we had, that she recommended completely stole from us. We had a beautiful angel statue in the frontal position of our house near our walkway, and a beautiful log bench seat in the backyard that was stolen by the renters when they moved out, not to mention while Diana watched. The renters were also given their entire deposit back which was completely an "inept thing to do" to me and extremely sad. I can remember my conversation with Diana over the phone when I went to view my property up in Oakhurst and saw those items gone. It was horrific that my angel statue was gone. This item was heavy and quite large, and so was the log bench in the backyard. Again I could not believe they were gone! In my conversation with Diana, she informed me that she could do nothing about my property being stolen because it was not noted in the paperwork she had, mind you, it was the first time I had ever rented my house out, and I had pictures and shared with her that those items were to stay on the property. Sadly in essence Diana basically said they could take my property if it was not LISTED ON HER LIST!!!!!. My goodness, what a horrible day that was for me, I still placed a police report against my renters that stole from me, but the Sheriffs replied to me, that it was the property manager that should have stopped it and didn't. That was a real bad day for me, it may seem like nothing but those items had sentimental value, custom made, and irreplaceable. My situation is not at all like it was then, after growing financially and having business knowledge I still think about that ordeal with Diana, basically it was a day of trauma and a nightmare for me where the reality of choosing the wrong property manager, came down to my own fault for signing on the dotted line and trusting her with my house. Still today after so many years, I often wonder how Diana could have allowed that to happen to hard-working people. Financially as my world has changed I have learned a lesson through this that I will take with me for a lifetime. I will make every effort and opportunity in my life, to tie up loose ends and work my hardest Not to Treat people the way I was treated on that awful day. It goes to show what tainted perspective can do.

The BEST Airbnbs I've been to!! Some friends and I have stayed at two locations in the Oakhurst…read morearea and both vacations did NOT disappoint. We spent two days at The Oak Pond Retreat and immediately wanted to come back for longer! The second time around, we decided to stay 5 days at The Emerald Escape! The homes are beautiful, spacious, and stocked FULL of amenities. Although both homes were located in quiet neighborhoods and felt secluded, they were very close to grocery stores, restaurants, thrift/antique stores (the best i've been to), and national parks/trails! Every room felt neat and clean. The bathrooms, carpets, and the jacuzzi at our second stay felt well-maintained and hygienic. The wi-fi was great and the TVs were super easy to navigate. There was also never a worry of running out of towels or clothes because of the washer and dryer! Great homes ran by even better people. Gailyn and Adam have the best team. They're very warm, welcoming, and inviting. They're consistent in letting you know they're there if you need help and/or have any questions. They're reliable and quick to respond. I cant wait to go back!

I don't post on Yelp very often but felt the need to with these guys…read more Adam and Gailyn took over the management of my property up near Wawona from another management company and the difference has been really incredible. They are very personable and genuine, something rare in today's world. They really do care about the guest experience and homeowners, which has been truly refreshing. I can't recommend them enough. If I get the chance to buy another vacation rental in the area I'll be ecstatic if they decide to manage it for me.

Joanna Silva is amazing! She talked me through all the steps and made getting a rental the easiest…read more She has amazing communication skills and is super reliable. Thank you Joanna!

100/10 stars! I had a unique and slightly complicated moving situation with tons of questions and…read morepersonal worries, and JoAnn Silva has totally put me at ease! She has been the most incredible, hospitable, understanding, sweet, outgoing, helpful, and accommodating person I've ever had the pleasure of dealing with. She's gone above and beyond with answering all 300 of my crazy questions and communicating promptly, compassionately, and professionally. I had originally contacted them for a certain property I saw online and was interested in calling home. They contacted me swiftly and even told me about the other properties they available. I ultimately ended signing for a different one their houses than the one I had originally messaged them about and am so beyond thrilled! Venture Property Management's website/portal platform is also sooo easy and transparent, so it's really nice finally having a living situation where it's easy to see and pay bills. From applying, sending documents, paying the security deposit, and rent, VPM has been amazing every step of the way. JoAnn has made this entire move such a breeze, and I've really been worrying for nothing. I'm in love with my new rental, all thanks to her. She's a ray of sunshine and truly the best in the biz!

I attempted to rent a home from this company. You can never get the lady on the phone, she then…read moreignores you when attempting to apply for a property from a long distance, prior to seeing it (after she was given an application and all my financial info). I have applied for quite a few rentals prior to seeing them, and most property management companies actually want to pre-screen applicants prior to showing a rental so they are not wasting their time. This is actually a very common practice in more evolved areas. No wonder all of her rentals are still not rented a month later.....That is not surprising to me at all. I am sure the property owners wouldn't like the fact that people attempted to apply for their properties, but the property management company ignored them. This is what happens when dealing with oakie small town people - they do everything in a small town way, as in not being adaptable, not being easily contactable, being rigid, and not being up to date with common real estate practices. She was only going to show me a house on a day that she was showing it. Don't most real estate companies show you a rental property whenever you want to see it, when the time/day is right for you? The lady does not even advertise her rentals on craigslist or zillow, so most people would not even know they exist.... The only way I found out about one of them is the actual property owner posted the home himself on craigslist. And 30 days later the home still hasn't been rented. HAHAHAHAHA. "Backward" is the key term we need to apply to this company.

The lady running the business was quite nice but always rushed. The initial walk through was…read morebrief. She noted a problem where the new carpeting had buckled and indicated she'd get it taken care of. After being approved the owner wanted to add central AC and in the process increased the rent by a significant amount even before we moved in. We really wanted the place so went along with it and waited for the AC to be installed. Finally given the go ahead we returned in order to give the movers clear directions and noted the carpet still had original problem. We had to push back the move in date which cost us a significant amount due to not being able to move out on the scheduled date. We never were given a date and upon inquiring ultimately told we didn't have to rent the property. Sadly when I heard that we had to back out of the deal and find another place that was ready immediately.

Tenant turnover used to be the worst for me... like seriously stressful. Every time someone…read moremoved out I was bracing myself for months of vacancy, showings that went nowhere, applications that looked good but flopped, and then sometimes ending up with tenants that weren't even good. My old manager? meh... didn't really care, made me feel like I was losing money and it was all on me. Chambers kinda changed all that. Vacancies dont drag forever anymore, tenants actually pay on time, treat the place decent... sounds simple but after what I went thru before it felt amazing. Tenants seem way calmer too. Less drama, fewer complaints... stuff actually gets handled. Chambers takes care of the communication, maintenance, all that stuff without turning it into a headache. Tenants know who to call and stuff actually gets fixed lol. I also like that I'm not just left guessing anymore. New applicant? I know. Lease signed? I know. Something pops up? I hear about it before it's a bigger problem. I don't feel outta the loop like I did before. Honestly... I'm not stressing about who's living there or how long it'll sit empty. Things feel steady now. After years of chaos and headaches, this kinda stability is worth way more than I thought it would be. Thank you Chambers.!

Before Chambers Property Management, I honestly felt like I was on my own. I technically had a…read moreproperty manager, but actually getting help was another story. Questions would come up and I'd either get no response or something super vague days later. After a while, I just stopped asking and hoped nothing went wrong, which isn't exactly comforting when real money is involved. Once Chambers took over, that changed pretty quickly. Now when I have a question, I ask it and I get a real answer. Not days later. Not after following up multiple times. Just a normal, timely response like you would expect. It sounds basic, but it made a huge difference. What really stood out to me was how approachable they are. I've asked about lease stuff, tenant situations, random landlord questions, even things I probably should already know. I never felt rushed, brushed off, or made to feel dumb for asking. There were also times I reached out about things that weren't urgent at all or weren't technically their issue yet. They still helped me think it through and gave honest input. That was unexpected and genuinely appreciated. At this point, I don't feel like I'm guessing anymore. I don't feel stuck or unsure every time something small comes up, and that peace of mind alone is worth a lot. Thank you Chambers Property Management!

We signed with Cathie Jenson to purchase our home. After a chaotic couple of months we decided to…read moremeet with her boss, JP. He was combative in the beginning but then came around and agreed to fix all of our complaints....he never did. I would never recommend this real estate company.

Realty Concepts is more about what is best for their clients than pushing the sale for a quick…read morecommission. It's about client relationship, ensuring they are satisfied before and after the sale. Realty Concepts agent Cathie Jensen for example; is honest, full of integrity, and spends countless hours working behind the scenes for her clients, and always telling them what they need to know, not just what they should hear to make the sale. You can't go wrong with Realty Concepts and Cathie in your corner.

You're a Vacation Rental Agency! please think about adjust…read moreyour name. NOT a residential "property management" company. Management may be part of the job but "Property Management" in any name for reality involves rentals and or sales! I'm sure you guys are a great company! And the idea of VHR is great too But with this name youre misleading and wasting the time of locals looking for a safe place to build their lives and not have to bounce.. it's bad enough all these air bnbs over infested our mountains! people are being forced out of places due to the Air bnbs taking over and owners switching or buying out rentals from under tenants. there should be limitations and regulations for how many VHR agencies are allowed per the size of an area and a limit for how many each company may "manage" this I know is not your fault and have no control over just my opinion I say this with a good heart I mean no bad to any of the company it's simply frustrating to have to filter through 100s of VHR services for a few local 'property management' rental services... if you would adjust the name it'd probably help customer traffic for you too :))

My fish tacos were mush and when asked to return them for crunchy ones I got a whole lot of…read moreattitude for a man claiming to be a manager. Dirty long hair and dirty clothes. When I asked to cancel my dish he said I couldn't. After a long argument he did. My sister was with me and was very embarrassed because she knew I drove a long way to see her. Bad service bad manners! Wish I could have put a thumbs down.

David and Sharon are wonderful to work with. I have dealt with different landlords for the past 7…read moreyears and the service we recieved from their office for our rental was excellent. They are quick to respond, attentive to the tenant needs, and very professional. Our AC went out last year in the middle of triple digit weather, David was able to get someone to come out asap no questions asked. Highly recommend their services.

Parker has their business dialed in. Moreover they are really nice people that genuinely want to…read morehelp. My wife and I moved from hundreds of miles away and Sharon was kind enough to work with us over the phone and find us a the perfect rental. David was very transparent with our lease agreement and flexible with getting all of our paperwork together. Since we moved in we have had a couple maintenance issues with the house and Parker properties has sent someone out to fix the problems right away. Their website is easy to pay rent and post any maintenance issues you have. They are on top of it!

I stayed at a property managed by Acorn Vacation Properties through Airbnb earlier this year. The…read morestay itself was fine, but about two weeks after checkout I received a $150 damage claim accusing me of leaving a "large dog urine stain" on a rug. The issue is that I did not travel with a dog (I had a cat and paid the pet fee through Airbnb), and I had timestamped photos from during my stay and at checkout showing the rug in normal condition. After reviewing the information provided by both sides, Airbnb determined that the claim was not eligible for reimbursement, so I was not charged. For transparency, I've included the photo that was used to accuse me along with one of my timestamped photos taken during my stay. My advice to future guests: take timestamped photos at check-in and again before checkout, especially if you are traveling with pets. Documentation can be very important if a dispute arises later.

This company enjoys ruining family vacations! We booked an Air BNB managed by this company months…read morein advance only for them to cancel and repost the listing for more money after we had paid! We have family coming from various states and now we are out a place to stay. I have screen shots to prove it! Horrible business that enjoys profiting off people! We are a multi-generational Veteran family and to cancel on Memorial Day is complete disrespect and un-American!!!