I had a busted intake line and called them after two other places couldn't make it out for a week…read more They made it the next morning and had the full thing replaced for only a fraction of the cost of what I was expecting. Super friendly, extremely responsive, and great pricing. If I ever have a plumbing issue, they'll be my first call from now on!

I sadly can not recommend these guys. I purchased a whole…read morehouse water softener system and an under sink RO system. I called these guys on a referral to have them install it for me. I explained what I had and even texted photos. I was assured they could do it. Scheduling was a little hectic, and I had to follow up to be sure I was even scheduled. I looked past this, being it was the holiday season. Once they showed up, they proceeded to install the whole house system, never having discussed any sort of fee. They seemed bothered by the system and that it was supposed to be wall mounted, so I agreed they could just leave it on the ground. When they were done, it looked like a crazy maze on my wall, but I wasn't going to complain about it. They came into my house to start the under sink system only to find my sink had no place for the faucet. So they instructed me to go buy a new sink. When I asked what size and what I needed, I was instructed on how to measure it myself and directed to the plumbing supply company to purchase it myself. They told me they would come back after I got the sink to finish the under sink system. They then handed me a large bill, which I paid. I'm a little surprised that 3 hours was more than$200/hr. I did measure it and got a new sink. When I called to have them schedule to come install my RO system, I was told they'd come. The day they were scheduled was a freeze day, so I assumed they would reschedule, but I got no notice or communication about it. 3 days later, I received a text telling me they hadn't forgotten me. I asked if they could come the following Monday, as I already had to take time off work. They said yes, but nothing more. So I thought it was at the same time. Monday came, and I received a text asking me what time. When I told them the original time, they said they thought it was 30 mins earlier, but they'd make it work. Then, 30 mins after that time, I asked if they were still coming, and I was told they were just on their way and would be 30 minutes. I waited patiently. This time, a different guy came to do the job. He said he'd done lots of RO systems. However, even with the step by step instructions, he took an entire day to install it and still couldn't figure out how to finish it. He asked if he could come back the next day, and I said I couldn't take more time off work. He finally left me to do it. Asking for his payment, of course. I got it up and running just fine with the directions. The next day, however, I came into my kitchen being completely flooded and my cabinet under the sink in my brand new home having water damage. I immediately called them to come back and fix the leak, taking yet another day off work, after paying over $1000 dollars to them. I was told they'd be here in an hour. 2 hours later, I reached out asking if they were still coming? It was another 30 minutes before I got the reply they were now on the way. In the time I was waiting I called the system manufacturer and found out the guy who installed it didn't tighten a valve all the way so it was leaking, which is the cause of the flood and water damage. When I informed them of the water damage and my fixing it myself, the only reply I received was, "K". So, for lack of customer service, lack of communication, lack of professionalism, and overall lack of care, I sadly leave this review. As I spent the same amount getting my system installed as the system cost and missed multiple days of work and now have water damage to my brand new cabinets.

Seriously! I have found my plumber for the rest of the time I live in Elgin (although I hope to…read morenever need him again). So it turns out I did not have a slab leak, instead the builder put the water line UNDER the driveway! It is about 1 1/2 feet in. My roommate dug and dug until he found the leak and cleaned the area all around it. I called Mike and let him know what was going on. He went staright out to my house, fixed the leak and called me to tell me it was $100 even and he would just leave me a bill. He also said if I leave him the paperwork from the city to try to recoup some of my super high bill, he would sign it and leave it on the front door. After speaking to so many plumbers in the past few weeks it is refreshing to know I have a good, honest plumber I can count on from now on!

This company did the plumbing install on our new house. We had problems from the start. We had out…read moreclean out clogged several times. Finally the city came out and ran a camera through the pipe. Their report was shocking and acurate. The pipe had unnecessary bends, was crushed with a large rock and root, and had a blocked off y fitting in the section. What a joke. Totally Inane...

We had a sink clog upstairs in our guest room that just wouldn't stay fixed ... even after Drano…read moreand taking the pipes apart Texted Cody's dispatcher and he came out super fast! He figured out it was due to condensation buildup, used his machine, and cleared all the gunk out. Sink is working perfectly now & he even fixed our water pressure Reliable, fast, and friendly. Definitely recommend!

Cody replaced a leaking toilet, fixed a stopped up sink and replaced an outdoor water faucet at our…read morehome. He kept us apprised of his progress and kindly answered all of our questions along the way. A bonus was that he replaced the outdoor faucet handle with one that is so much easier to turn! We had a great experience with Cody and his office staff and highly recommend them for your plumbing needs.

My son had apparently flushed the whole toilet paper roll which clogged the toilet. Called L&R,…read morespoke to a nice lady who took down my information. Lloyd called me back within 10 minutes, asked if someone would be home in the next 10 minutes. I was shocked. Fixed the clog with an auger, ran a maintenance check on all toilets, and actually stopped a leak we had in another bathroom. Lloyd was Honest, lightning fast, funny and reliable. Highly recommend L&R Plumbing. Thanks!

L&R Plumbing was recommended to us by another plumbing company in town, and boy are we glad. What…read moretremendous service! Lloyd is the owner, and he's friendly in a truly Texas way. We had a broken sewer line that was causing all sorts of problems, and when we called in a panic on Friday afternoon Lloyd was there within an hour. He fixed the problem temporarily (so we could use our toilets) and come back within a couple days to diagnose the problem and give us an estimate. Suffice to say the problem was massive, but Lloyd offered us a very reasonable price. Furthermore, he and his crew showed up in the morning and had dug up, replaced, and filled over the new pipe by lunch time. Extraordinary! Very friendly, very reasonable, very efficient. Send them your business...you won't be disappointed!

Great service! Raul was so friendly and responsive. I had a need water pressure meter installed…read more He made sure I was getting strong pressure in all of my faucets and shower heads.

Got a quote for a clogged toilet. Reasonably priced yet booked for the day. Needed service ASAP!…read moreThe gentleman on the phone gave me two local recommendations! This is what I consider excellent customer service. Even though they were unable to see me, they went above and beyond by giving me local recommendations to resolve my problem. Thank you Marshall Plumbing!!

We were looking to get an extension on our gas line and had received some outrageous bids from…read moreother companies. Mario came out, assessed what we were looking for, and helped us make the best decisions based on the options presented for our project. Not only did he have great suggestions, but he also came in cheaper than the other estimates. We will definitely be calling for all of our future plumbing needs.

My HVAC unit had a short caused by a frayed wire. Technician Randy Mooney diagnosed the problem and…read morereplaced the circuit board quickly. If I have a problem with the heating unit again, I know who I'll call.

Here is my experience with Southwest plumbing. I called them for a very specific repair (needed a…read morevalve added to my incoming water line). They quoted me a price of over $900, I paid them $80 for the 10 minute service call/estimate. The plumber was very nice and professional, he showed up on time and wore a clean uniform. The lady I spoke to on the phone was nice and explained there would be an $80 charge whether work was done or not. The price for the work seemed to high, so I declined to have them do the work. I called another licensed Master plumber, he came out for no charge and quoted me the exact same work for $275. So, in the end I think Southwest offers great customer service, but their prices are extremely high. I can't say if they do good work, because I didn't use them.

They cleaned out our laundry vent, did a great job. Very nice and courteous, arrived promptly and…read moregot the job.