Not only did they complete the banner that I had. I messed up the one that I brought for them to…read moreattach to it. Mine was broken and they gave me one of theirs for free! The customer service here is absolutely fantastic and this is the only place that I will use for printing options from this point forward! Great job guys! I'm going to try to find a way to keep business coming your way. Thanks for taking care of me.

Good quality printing, on the expensive side. Person who receives call not polite, marginally…read morehelpful.

I had such a great experience with Karla at Print Time. I was in a real pickle dealing with the DMV…read moreand needed some important documents printed quickly. I was able to send everything over to her, and she took care of it right away without any hassle. Karla was incredibly efficient and effective, but what really stood out was how caring and understanding she was throughout the whole process. She made a stressful situation feel so much easier and was genuinely kind and helpful. If you ever need printing services and want someone who truly goes above and beyond, I highly recommend Karla at Print Time!

Best customer service from the friendly staff. Best quality products. 10/10 recommend.read more

Excellent customer service and the staff were WILLING to help me ship my small item (medication)…read morevia cooler. The person even went with me to CVS to ensure they had an ice pack to keep my medication cool. However, the staff ended up making a cooler packed with an ice pack he had and shipped my item! The only part was that it was very expensive $$ to ship (fast priority) just to Riverside CA from Modesto, but it was worth it.

Excellent packing service, and the package arrived in post falls idaho. It did Coste almost 60.00…read moreto ship though. A bit more than expected Vannessa hanlon

Called in for program I needed for an event. Glad they were able to assist. The programs came out…read morenice and on time. Customer service on the phone could be better.

I have known Kimmer Sue now for a number of years now, and she has always done a terrific job with…read moreeverything I have given her. She takes the time to listen to what I want, then takes it to the next level by asking the right questions. I can always trust her artistic ability and her professionalism. Way to rock!

They are a good store staff is helpful with my needs. They…read morehave almost everything I always need.

Absolute clown show of a store. I walked in to make a simple Amazon return with my trained service…read moreanimal, and the guy at the counter looked like customer service had personally wronged him. Miserable doesn't even begin to cover his attitude. I approach, and he barks (pun intended) that they "don't allow dogs." I explain--calmly--that he's my service animal. His genius response? "Even service animals pee in the store." Excuse me? I remind him again that it's my service animal, and he doubles down with, "Well we don't allow dogs so IDK." The ignorance is staggering. The incompetence? Impressive, honestly--it must take real commitment to be this bad at your job. This wasn't just rude, it was an ADA violation in real time. Hope they enjoy the lawsuit headed their way.

It was my first time ordering prints and I was having trouble ordering it online, I came into the…read morestore and employee by the name of Kayla was very nice and helpful to walk me thru the online orders.

Friendly helpful staff and a clean store. Went in once recently to print and email since my home…read moreprinter was out of ink. And I needed to get an application printed, scanned and emailed. Both staff members were very nice and understood my dilemma. Spoiler alert, I got the job. I also went back yesterday after missing the free shredding event at Earth Day yesterday. I wasn't aware the free shredding was only until 12p so since I had 3 brown paper bags of paper stuff I decided to come here to get rid of my stuff. It cost over $18 but I'm happy to be rid of my old bills, paystubs and whatever else. Again great staff. Thanks for you help

Since discovering this location it's the only one I use. They are very efficient and so very…read morehelpful. Especially with Amazon returns. If you don't know or understand something they walk you through it. They are always busy but no one gets impatient or short with customers.

I'm a company owner and recently had an employee complete Live Scan fingerprinting at this UPS…read moreStore location. During the conversation with staff, it was admitted that they frequently receive rejected fingerprint submissions (at least once a month), which immediately raised concerns. I mentioned that if prints look poor, "people just need lotion," but there was little effort to proactively address print quality during the actual appointment on their end. What was frustrating is that they also downplayed the issue by saying it's "easy to redo" if rejected -- which begs the question of why rejections are so common in the first place. I have over 35 employees who have completed Live Scans at other facilities with zero rejections, and this was never framed as a recurring issue elsewhere. When the rejection did occur, the store manager, Alonzo, blamed the DOJ and stated that DOJ "automatically rejects prints" with high volumes of prints due to older machines. This explanation doesn't hold up, as none of the dozens of other Live Scan facilities we use have experienced this issue. As a result, I now have to wait and potentially redo the entire process for an employee who reasonably assumed UPS was a reputable option for fingerprinting. My takeaway is that the prints are being done inefficiently, and if rejection rates are high enough that staff preemptively mention redoing them, this is probably not the best facility to choose for something as compliance-critical as Live Scan fingerprinting. That said, I am giving 2 stars because the staff did take the time to speak with me, and despite my frustration (I have very little tolerance for incompetence and lack of accountability), they did remain professional during the conversation.

​Terrible customer service from the assistant manager. While the store manager here is amazing, the…read moreassistant manager at this Plaza Parkway location is incredibly condescending and contentious. She actually told me that I "never understand anything" when she speaks to me. ​It is entirely unacceptable for a leader to talk down to customers and blame them for a breakdown in communication. She lacks basic respect and patience--be careful who you deal with at this location.

I was assisted today by Lynette and I just can't say enough good things about her. I had some…read moreconfusion ON MY PART regarding having the right packing for right item. Also needed help sending photos. She was so helpful and went above and beyond to help me. A five star employee!!!