Excellent customer service and the staff were WILLING to help me ship my small item (medication) via cooler. The person even went with me to CVS to ensure they had an ice pack to keep my medication cool. However, the staff ended up making a cooler packed with an ice pack he had and shipped my item! The only part was that it was very expensive $$ to ship (fast priority) just to Riverside CA from Modesto, but it was worth it. read more

Excellent packing service, and the package arrived in post falls idaho. It did Coste almost 60.00 to ship though. A bit more than expected Vannessa hanlon read more

After having a mailbox here since the 1990's, I will be ending my mailbox rental. Horrible service with the new owners.

Been there several times for mailing packages and faxing letters. Staff is always friendly and helpful. So far I haven't had any negative experience with them. Always in and out in a matter of minutes. read more

DOESN'T ADHERE TO FED EX DROP OFF DEADLINES Although the store claims to be an authorized Federal Express shipment center, it does not abide by the Federal Express drop off deadlines. I had a time critical business package that I needed to have shipped by Friday EOD. Although the drop off time for Fed Ex ground packages was 4PM, when I attempted to leave the package at 3PM, the store informed me the driver came earlier in the day and they were not going to have any pickups until the following Monday. When I informed them that the drop off deadline was 4PM and confirmed that they were an authorized Fed Ex shipment location, the store informed me that they had authorized the driver to pick up shipments early that day. I don't understand how they can authorize these type of actions and assume they were covering for the driver. Per Reply I initially contacted Fed Express, but they were unaware of the early pickup at this location. When I returned to the store to find out who the specific driver was, the clerk specifically stated the driver called the store and wanted to take off early. The clerk said they authorized the driver to not return for the ground pickups. This was not a Fed Ex decision, but the store telling the driver not to return at the scheduled time. If you're going to override Fed EX commitments, then you shouldn't be an authorized Fed Ex shipment location. read more

We've done business with Aim Mail center for years, and have and will always use them for our mail and freight. We miss Eleanor and Clem, but the new manager Art goes above and beyond to help us with our incoming and outgoing mail. Sometimes busy in there, (Good for them!) but whenever I go in they are pleasant and courteous and are willing to help as soon as they can! The place is clean and orderly. We suggest using them when you need friendly help and expedited mail. read more

AIM Mail Center - Shipping Centers Near Me - Modesto, California

They replied right away. Now I'm waiting for my appointment to discuss how the rates are for a mail box. I will be a traveler, so I need to know if I'll be able to have my mail forwarded while I'm traveling. read more

Had an emergency situation where some medication that needed to be kept refrigerated needed to be sent. The guy worked with us for a solid 20 minutes to make sure that it was packed as safely as possible and shipped with the fastest available method. Couldn't ask for more, absolutely stellar, caring, and personal service. read more

I needed last minute Notary services and called this place. They were friendly, quick and extremely thorough! He was available right away to help me (in the evening no less)! This place made me feel like it was my home. They were welcoming and accommodating! Art was the name of the notary who helped me and he was hilarious! And I was able to mail off my documents right there. This is my new one stop shop for these services and I HIGHLY recommend Art for your Notary services. It doesn't look like much from the outside but the people inside are the BEST! read more

AIM Mail Center - Shipping Centers Near Me - Modesto, California

I cannot let the day go by without mentioning well deserved appreciation for excellent customer service! I came in to have a copy of my house key made, I had a difficult time getting my key out of my key chain and Kumar ( I think he's the owner?) went above and beyond to assist. Not only did he volunteer to help get my stubborn key out of my keychain but he did with so with so much appreciation for my business. I take the time to write this because he spent a good 15-20 min with me for a $5.00 sale. I worked at Nordstrom for 12 years, and great customer service is something I always look for and unfortunately, rare these days.. great job Kumar! It's the small kindness people remember. I will be referring customers to you, and I will certainly be back to spend more money there. read more

Very attentive to detail, quick, very friendly and laid back environment. Friendly customer service

This is my go to place. Not only friendly, but informative and explaining of mailing options. I can't say enough about this place. Check it out. You will not be disappointed! read more

I highly recommend this mailing center. Super convenient, fast, and service is great. They provide a lot of different services, specifically came here for a live scan and it was quick and easy. Overall, they are really friendly and helpful, and provides excellent services! read more

Great service. The people are friendly and always greet with a smile. Fast and effective. Would definitely recommend for all your notary, live scan, and mailing services! read more

I am a regular at this location for package drop off, mail services, mailing supplies, pass port renewals (easy and reasonable, pictures also) . Other services offered; cell phone accessories, greeting cards, mail box rentals, copies and fax ready! Recently needed to mail Mom a birthday present, the manager (Art) chased postal carrier down to the CVS to make sure my package left that day, that really sealed the deal for me! Parking is super convenient, typically a quick in and out process! Ownership has changed and it very apparent there is a new, friendly, knowledgeable, helpful staff in charge now! read more

Had a problem with a missing package but owner handled it very quickly. Very impressed with the speed he contacted us to resolve problem.

It's May 2020 and I have to tell you, the new owner of this postal office is so kind! I have never written a yelp review before but I definitely felt the need to write one today because the service I got from aim mail was exceptionally great. Arturo (the man who owns the office) helped me find the cheapest way to send out my 20+ packages and literally saved me $80 dollars from what usps told me I would have to pay. Thanks for the great service! read more

Always a warm greeting and willingness to help. I appreciate the community vibe. Thanks for excellent customer service.

I mailed out a flat envelope that would normally cost less than $3.00 to mail out and I was charged double that. I'm pretty sure there were other options for me to be able to mail my envelope out for less ( it's always less when I go to big bear postal on coffee road) but the woman that works there always finds crafty ways to charge more. I actually stopped going there for this reason two years ago when she wouldn't let me borrow a little bit of tape for a package I wanted to ship out, she actually wanted me to drive back home, use my own tape or buy one when she had a large roll sitting at her counter. I thought I'd give this business another chance since I was in the area today but I don't think so. read more

The new owners of Aim mailing center are great. Met husband and wife very Friendly, helped me with my international package. Would recommend to others. read more

Who ever said that there would be a difference of service because of race is full of it. I've gone here for years. They can be busy at times but they are 100% nice, courteous and friendly. Never have I ever had a bad experience. My question is to the person who posted that comment. If it's so bad why do you continue to go there? Get over yourself. read more

When I'm in need of assistance with getting our equipment shipped out and packed properly I always use AIM!!! Art has been fantastic at this location to get my order right and to safely ship our medical devices out. I highly recommend their services. read more

I've been going here for years for all of my shipping & notary needs. Awesome customer service; super knowledgeable and polite. Its always happy and upbeat when Im there. I saw a review which prompted me to write mine; my wife and I are white and can say there is NO racial bias in service at this establishment. Individuals that have alluded to that in their reviews are full of it. read more

They are great! Helpful & super nice. I use them often & will continue to do so. Thank you for the great service.

Thank you Art and company!! Appreciate excellent customer service every time I come in!

Always helpful, friendly service. A one stop shop for anything associated with mailing your package too! They make you feel like Family! Thank you! read more

I highly recommend this place. I started going here just to drop off mail. But they offer so much more. They have all your shipping needs covered. BUT! The customer service you receive here are over the top. They are always extremely nice and helpful. That means a lot to me. They have lots of parking and do other shopping without moving your car. I just have one word for this place. Awesome! read more

I had to send some documents at the last minute and their customer service was so great, I forgot how anxious I was doing things last minute. I'll definitely be back to handle all my business. One stop shop for me. read more

This place lies about why their prices are so high. Also closes before the closing time so even if you are there before 6 they will most likely be closed. Avoid paying extremely high prices and dealing with liars and just go to USPS or fedex. read more

AIM Mail Center on Oakdale Road in Modesto is amazing. We needed to ship some packages to a Naval Base in Japan and the owner went above and beyond to help us and saved us a unbelievable amount of money. Awesome customer service! read more

If I had an opportunity to rate this place of business a negative ZERO...I would most definitely do it. The people that work here are extremely rude. (A black man and woman). They have no customer service skills at all. I have visited this place twice and will never go again even though its so close to my home. The black dude charged me 25 cents for tape...which I thought was utterly ridiculous! Most mailing centers would not do that. They even charged my husband $10 for notarizing documents...which they didn't do correctly. They even argued with my husband about it. Everyone who lives in the a Village One neighborhood I highly recommend you go elsewhere for your notary/shipping needs! Don't give this place your time or money! read more

Art at AIM is ABSOLUTELY FABULOUS. CONSISTANTLY GOES ABOVE & BEYOND. As a Real Estate Investor I frequently need many documents Notarized. Art has met with my clients as early as 7am to accommodate everyone's schedule. He restored my hope in true SERVICE. read more

I've been a customer for 16 years and now under new ownership the transition has been seamless.still great service .Fast,friendly ,and good rates The Hispanic guy that works there has been clutch for me 3x helping me get sensitive paperwork sent over to my employer. Much appreciated!! read more

Was so aggravated today. I went to mail a priority mail flat rate medium box. They wanted to charge me $26.80. Are they crazy, I drove a mile down the road to the post office and paid the correct price of $15.05. I won't visit this place again. read more

Awesome job printing invitations for me, for a great price.. after Office Max refused to print them and I spend way too much at CVS, they looked horrible.. I will definitely be back.. read more

DO NOT take your mail here!!! I took 2 returns back here for UPS & they have just disappeared. The owner blames it on UPS but HIS receipts of packages he gives to UPS arent on there. He basically told me just to wAit but for what? He never gave them to UPS & his charting reflects it. If i could give minus starts i would. read more

The people who own this mail place are literal cheapskates, they charge double for anything you get you might as well walk down to the damn dollar tree and buy it yourself because these people are ridiculous! They even charge for the little popcorn bubble they put in boxes when they get it for free from CUSTOMERS they literally tell customers they will recycle it when they just keep it and charge for it at a stupid price, theyre also rude and have horrible customer service especially the one lady who is there, if i could give no stars i would i 10/10 do not recommend this place on top of that they have "lost my mail" with money in it to my grandchildren i even paid for tracking this place is horrible and there are no words for how much i can not stand this place! read more

This is the most helpful and friendly Mail Center The place has a very positive energy. I drive from my home near the mall to get here because it's worth the extra mile. I trust them and they are honest Anyone who tries them I bet will not be disappointed I have been coming here for the last 10 years!!! Never go to the post office read more

Great friendly place always very helpful. Way better then government mail. They will help you do anything quick fast and in a hurry

Lowsy, TERRIBLE CUSTOMER SERVICE! Every time I drop off a package at this location, it is either a Black male or female working and they treat me as if I were scum. If you are White, expect for them to treat you with NO RESPECT. I always greet them kindly and tell them thank you and they have never looked me in the eye. I guess there parents never taught them how to even crack a smile either. Hoping the owner sees these reviews as I'm not the only one who has complained about these crummy associates. AIM deserves better! read more