Went in for first time, and had help figuring out which machine would work best for my needs. Clean…read morespot. Will return

It's a great atmosphere to wash and dry your clothes! I've been several times! I appreciate the…read morewarm friendly customer service!

This place is within walking distance from me, but I refuse to go back, due to the bad customer…read moreservice. My husband and I walked in with our comforter, and my husband politely asked if they do comforters there, and the guy couldn't just say a simple yes. Instead he just pointed out some comforters in the front of the store that were ready to be picked up. So I asked, is that a yes, and he just pointed at them again. That's just rude , and very poor customer service in my book.

Still frequenting this business all the time. Mainly regular dry cleaning, never had an issue…read more Nice, quiet husband and wife team. If you've been there before, you can maybe see the other reviewer's point about the owner's humor. He's super dry and English is his second language, so I can completely see him pointing to the comforters as a way of answering the question "do you clean comforters?". I can see how some people would consider that bad customer service. I, on the other hand, have been able to see him over the years offer my daughter lollipops and make fun of my bad parking in front of his store, so I have a different appreciation of his dry humor.

I have used Ruby Cleaners for their tailoring services for various wedding guest dresses multiple…read moretimes over the years and have never been disappointed!

Quality tailoring services and consistent cleaning and always friendly. I've been using them for…read more15 years or so.

THEY TAKE MONEY. Had to put $6 to get my $3 service and fought to get it back…read more Fix the machine.

Smart Wash Laundry is a modern, well designed laundromat. It utilizes smart cards, which can also…read morebe used for the vending machines and entrance to the restrooms. The employees are friendly and helpful. They do a great job keeping the facilities clean. It is rarely overcrowded to the point that you're waiting on washers or dryers.

Wonderful service, and they did a great job on some pretty unique items. They were honest about…read moreitems that they were not sure about. Even told me how we could clean one of our jackets at home. When they learned we needed our items before Monday, they arranged to have our items cleaned by Saturday, no up charge for the faster service. I guess I found a go to cleaner!

Friendly staff and they take great care of belongings ranging from ethnic to formal wear. A great…read moreimmigrant owned business to support!

Such nice staff and you can't be $1.25 a pound. Everything…read moreis folded so nicely and smells amazing. If you don't bring your own soap, they use their soap for free.

This place was great. My son and I had four loads of laundry and the attendant was very helpful…read more The machines worked well. When we were done, my son asked me for a Gatorade in the vending machine -- but I had used all of the money on my card for laundry. The attendant overheard and bought him a Gatorade. How very sweet. It made a really rough weekend so much better. Thanks The Laundry Room!!

Very slow service. Always short-staffed when you're either picking up or you're dropping off with…read more long wait times. Go across the street to the other cleaners. They have more staff working there at all times and they're very fast when we're dropping off and picking up

If you have clothing that has a belt, do not use this location. Every time I drop off items with…read morebelts, I have to ask for the belt back. They are never included at pick up.

Clothes smelled worse when I picked them up then when I dropped them off. 6 office pieces cost…read more$100. If you're looking for your attire to smell clean, don't bother!

We have been working with Daniel and family for 16 years. They have been exceptional to deal with,…read moreregardless of the service (dry cleaners, alterations, wedding dress sealing and storage, etc). I cannot recommend them enough.

Very happy with the service here. I get my biz shirts, suits & pants cleaned. Never had a problem…read moreand have been going there over a year now. As the other reviewer said, they do prefer cash for less than $10 but I don't find that an issue personally. Prices are definitely competitive and quality has been good for me. I have no issue recommending them

This is by far the best drycleaner/tailor I've found in Naperville. Reasonable prices and the owner…read moreis extremely friendly and accommodating. I've gotten men's shirts dry cleaned here and also a pair of pants hemmed. Instead of telling me when things will be ready, Olivia,the owner, asks when I need them and does her best to have it done within the time frame. Very reliable and I won't go anywhere else.

Needed to wash some Cuddle duds Comforters and my washer is not large enough. Found this laundry…read moreclose to home. Now washers and dryers use refillable laundry cards instead of money. The attendant was great! Very helpful, and laundry was immaculate. Washers and dryers are spotless also! If you have to do laundry, this is definitely the place. Drop off service available too!

Super clean, great, friendly employees, easy to navigate and a cup of coffee to boot!read more