This lady has not only screwed up my alterations twice but also not having them done on the time…read morethat I was told I can pick them up! Especially when you have a party to attend and you're looking forward to wearing what you dropped off. Not sure if she needs to retire or maybe she just can't handle the entire business on her own. Or, whomever is helping her is making things worse! A phony smile does not do it for me. I believe she screwed up my dress on purpose because she did I not want me as a customer any longer. But yet, I still laid her! Things happen for a reason and I'm so glad because I found a great and better service elsewhere in Aurora and as soon as you walk in your greeted with not only a smile but with a voice of welcoming communication. Makes you feel very welcomed.

Eola Cleaners is just A-Ok in my book, but everyone who works there is super nice. I came here for…read morethe first time to get a bridesmaid dress hemmed and have been coming back ever since. They did a great job and got the dress done in plenty of time. Prices are also reasonable, which is great. My husband drops off clothes weekly to them. Couple bug-a-boos: There's been a couple times when our clothes weren't ready by the finish date that was posted on our receipt. Luckily, we live right down the street so it wasn't a far trip, but we're busy people and it would have been nice not to have to stop back in! There was also a time when my husband's clothes got switched with someone else's. We didn't realize until we got home, so we had to go back. When all was said and done he did get the correct clothes back, but that was a headache we would have rather not had. Luckily, we're both forgiving people and due to the sheer convenience of this location, we will most likely continue to drop off our dry cleaning here.

I DO NOT recommend anyone going to this dry cleaners. Recently I dropped off a bunch of clothes to…read morethem and when I picked them up the next day, I saw that my dress pants were completely ruined. 1 of the pants had a burn mark and an iron imprint. The 2nd and 3rd pant had indentations of the inside material all over, which meant they kept the temperature on their iron too high. The next day, I went to the dry cleaners and showed all the markings on each pant to the guy that was working there. He seemed to be someone of importance because when I asked to speak with the manager, he was brought out. I told the guy that I got these pants dry cleaned at a dry cleaners located in downtown Chicago, and at that point, none of these markings were there. Then after wearing them to work, I gave them to Lux Cleaners and now all of these markings are there. I also informed him that each pant cost me roughly $40 to buy and now they are completely ruined. The guy had absolutely nothing helpful to say. Instead, he laughed at me and said that I created these markings. He basically thought I was there to con them into giving me some money back. I was stunned at his behavior and told him that instead of apologizing to him, he is insulting me. I also told him that I could care less about the money and if he had apologized to me then this situation would have been resolved, instead he just lost my business. I hope this message reaches many people in the surrounding area as I have high hopes that no one experiences what I experienced. Lux Cleaners is a horrible dry cleaners and they will NEVER admit when they have bad a mistake. They think we are all criminals, trying to get them to give us some money back. I would NEVER trust them with any of my clothes every again.

Do not go here, garbage cleaning and tailoring,…read more Workers rude and try to charge for more even though quote was given Would give less than one star if possible

New owners. Quality is still Good but prices seem to have…read moregone up from recently. I'll give them a shot but look at other options too.

I've been going to this place for over twenty years. Jimmy and Young always put the customer…read morefirst and do a fantastic job!

I have used their sewing services and dry cleaning. The rates are reasonable, the customer service…read moreis outstanding, the clothes come back clean and pressed. I recommend them to anyone.

Superior Dry Cleaning gets out all of my stains. Great value, wonderful customer service. Highly…read morerecommend.

Wonderful service, and they did a great job on some pretty unique items. They were honest about…read moreitems that they were not sure about. Even told me how we could clean one of our jackets at home. When they learned we needed our items before Monday, they arranged to have our items cleaned by Saturday, no up charge for the faster service. I guess I found a go to cleaner!

Friendly staff and they take great care of belongings ranging from ethnic to formal wear. A great…read moreimmigrant owned business to support!

Amazing service and everyone is so friendly there. We have three cleaners closer to us but none…read morecompare.

Every time I come here they do excellent work. Kind. Worth the price. Good people and fast. So…read moreaccommodating. I live out of state now and still come back to use them for dry cleaning and tailoring.

Brought in a few jackets to have logo patches sewed on. They were perfectly done and reasonably…read morepriced. I've gone back a couple more times and same great work.

I have now twice had unpleasant experiences with Brighton cleaners. I have used them for…read morealterations on men's clothing. Specifically, I've had suit pants hemmed and suit sleeves shortened here. When the lady (assuming the wife) has assisted me I have always had a good experience. She's polite, and if you make any requests she tries to accommodate the request. However, more than twice now I have encountered the man (assuming husband). He's not friendly at all. I went in on a morning when no one else was there. I asked for pants to be hemmed and asked if I could have them by end of day. He took 30 seconds to think of an excuse that is believable and he told me no. His excuse was "the machine isn't available" on Mondays. In the past I have made the same exact request from the wife and she always accepts the business and applies an additional charge which has always been fine with me. But after today's unpleasant experience I've resolved never to go back here again. The man doesn't have a clue about what good customer service means.

We really liked DW Cleaners and are sad they have announced they're closing. They are no longer…read moretaking in cleaning, they are just open for people to pick up their garments.

I took my King size duvet and comforter to be dry cleaned and when I picked it up it no longer fits…read moremy bed as you can see in the photos. The comforter use to drape down to where the bedskirt is. The duvet is shrunk as well. This bed set was over $300. I had to order a new king size duvet insert and comforter today since the one I had is no longer in production. When I called to complain the owner told me, "she has never had a bad review in 10 years" therefore, I would not be getting a refund. Please do not make the same mistake as I did. I trusted the dry cleaners to wash my comforter since the directions say "dry clean only" and unfortunately I am out hundreds of dollars now. Very poor customer service and customer satisfaction. It cost $54 to get the "dry cleaning done" and hundreds more to have a bedset that actually fits my bed.